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Kirirom Crystal Hotel

3.5 star property

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Photo gallery for Kirirom Crystal Hotel

View from property
Business center
Free minibar items, in-room safe, desk, blackout drapes
View from property
Front of property - evening/night

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Gym
  • Room service
  • Parking included
  • Housekeeping
  • Air conditioning

Explore the area

Map
No. 22AB, Street 143, Phnom Penh
  • Central Market
    ‪18 min walk‬
  • Royal Palace
    ‪2 min drive‬
  • NagaWorld Casino
    ‪3 min drive‬
  • Phnom Penh (PNH-Phnom Penh Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Triple Room

Free minibar items, in-room safe, desk, blackout drapes

Standard Triple Room

  • City view
  • 431 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Family Room

View from room

Deluxe Family Room

  • City view
  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Sun Set Suite

Sun Set Suite | Free minibar items, in-room safe, desk, blackout drapes

Sun Set Suite

  • City view
  • 614 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room

Standard Room | Free minibar items, in-room safe, desk, blackout drapes

Standard Room

  • City view
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Free minibar items, in-room safe, desk, blackout drapes

Superior Room

  • City view
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

Similar properties

Exterior

Relax Hotel

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.0 out of 5, Very Good, (185)
The price is $23
per night
$29 total
includes taxes & fees
May 15 - May 16
Relax Hotel

About this property

Kirirom Crystal Hotel

3.5-star Phnom Penh hotel, connected to a shopping center in Phnom Penh City Centre
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a business center, a meeting room, and concierge services are onsite.
Kirirom Crystal Hotel offers 74 air-conditioned accommodations with minibars (stocked with some free items) and safes. Accommodations offer separate sitting areas. 38-inch LCD televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Phnom Penh hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary manager's reception on select days. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 3.5-star property consist of a business center and a meeting room. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Kirirom Crystal Hotel has designated areas for smoking.

The hotel offers a complimentary manager's reception on select days.
Crystal Restaurant - This restaurant specializes in Asian cuisine and serves lunch and dinner.
Crystal Sky Bar - Onsite rooftop bar.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Khmer

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Free manager's reception

Restaurants on site

  • Crystal Restaurant
  • Crystal Sky Bar

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • Elevator

More

  • 1 building
  • 13 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 38-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 12 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Kirirom Crystal
Kirirom Crystal Hotel
Kirirom Crystal Hotel Phnom Penh
Kirirom Crystal Phnom Penh
Kirirom Hotel
Kirirom Crystal Hotel Hotel
Kirirom Crystal Hotel Phnom Penh
Kirirom Crystal Hotel Hotel Phnom Penh

Kirirom Crystal Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 3 out of 25 reviews
Rating 8 - Good. 9 out of 25 reviews
Rating 6 - Okay. 7 out of 25 reviews
Rating 4 - Poor. 5 out of 25 reviews
Rating 2 - Terrible. 1 out of 25 reviews

6.4/10

Cleanliness

7.4/10

Staff & service

5.0/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Peter

Traveled with family
Liked: Staff & service, amenities
It’s very nice, convenience stores and transportation.
Stayed 5 nights in Nov 2023

8/10 Good

Dane

Liked: Cleanliness, staff & service
Happy with my stay. Check in was easy and staff was nice. The hotel facilities are a bit run down, but the rooms were clean and quiet. The price for the room was very good though.

6/10 Okay

Patrick

Traveled with partner
Disliked: Amenities
Staff friendly but shortage of English language skills. No restaurant as advertised. No booking as advertised.Comfortable bed. Kettle supplied but no tea or coffee
Stayed 3 nights in Feb 2023

8/10 Good

Sereyrath

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Amenities
Disliked: Cleanliness
Location was good. Night staff was really helpful, the morning staff not so much. Breakfast: typical Cambodian breakfast. My room wasn’t clean. There was rubbish in the bin/bedside table/wardrobe. Not a lot, but there shouldn’t be any.
Stayed 1 night in Dec 2019

4/10 Poor

Tamara

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

I wouldnt let my animals stay at this hotel.

The front desk people are amazing. This hotel is gross. The room had so many bugs in it. We left the next day. They say there is breakfast and hotel pick. Neither are available. They say they have a restaurant it wasn’t open the whole stay. They have a drink mein in the room. Couldn’t order drinks. They don’t have a drink service????
Stayed 3 nights in Jul 2019

4/10 Poor

Cambodia-Travel, NewYork

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Located on small street and literally no parking. Hotel is not clean, a lot of ants, bathroom fan not working, no hot water, bad breakfast, wash sink water not going down the pipe properly, too many tour people come in buses from VN and China very dirty people and noisy. Changed room 2 times during 6 nights stay
Stayed 6 nights in Nov 2018

6/10 Okay

Verified traveler

Room ok, breakfast poor

Our room was fine- clean, good AC, plenty of hot water. The location was not great. It's a bit far from the Royal Palace. The breakfast was very poor. Cold, Asian items only. The restaurant on the top floor was dirty.

6/10 Okay

Naomi

Liked: Cleanliness

Nearly great

This hotel was ok for the price but a few small things added up to annoy us into leaving. The room was beautifully cleaned and the staff were lovely but the pillow was very fat and the was no other pillow type available so in the end we had to put the throw cushions into the pillowcase and use that. The bed was hard (as all beds in Asia seem to be) so that wasn't an issue but there was a ridge that could be felt and it was hard to get comfortable. There was also an issue with the hot water as it never got hotter than lukewarm. I know these are small things but in our case they added up. Overall the hotel was clean and a great price it could have just done with a few adjustments.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a very nice area

Not a very nice area but value wise it was top class,big clean rooms,beds made everyday and what always helps is friendly staff who were always polite and helpful :)

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Friendly

On our first night we went up to the roof top restaurant/bar for dinner and they were having their work Christmas party. We were invited to join and overloaded with food and beers. They staff were extremely kind and helpful.

6/10 Okay

Julie, Yorkshire

Disliked: Cleanliness, staff & service, property conditions & facilities

Disappointing

Not happy with the hotel at all, the first room was smelly and dirty and the sheets were stained and had clearly not changed. The safe did not work and the shower flooded the bathroom. They did change our room to a better one but I still had issues with cleanliness. We asked one man on reception where would be a good place to eat (it was dark when we arrived) and he said just follow everyone else! The chef was a lovely guy but the breakfast choice was horrendous when we arrived at 9am, and the tables were dirty, there was also a long dark hair on one of the spoon holders (yuk). The area is not for tourists so add frequent Tuk Tuk rides onto your expenses, at least a 25 minute walk from waterfront. Could be so much better as the rooms are large and light with good sized bathrooms, very disappointing.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

value for money

helpful staff. they even kept my phone charger!

10/10 Excellent

Paul, Nelson, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Delightful stay

Excellent hotel although located away from the main restaurants. Room was always kept in a very tidy state. Staff were always friendly. Two bottles of free water were always appreciated. Would recommend.

6/10 Okay

Mary, California, USA

Liked: Staff & service, property conditions & facilities

Budget Hotel

It's a budget hotel which offers a decent room, but my family wasn't too happy here compared to other places we stayed at. The pros of this hotel include a great location to nearby sights by tuk tuk. The room itself looks nice and there is a free breakfast on the 13th floor, which has a stunning view. There is air conditioning, a TV, fridge, and a comfortable bed. The cons (for us) included a stained comforter which looked like someone stepped on it with a dirty shoe, tons of ants, and no hot water during our last couple of days. The breakfast is limited. Also, there's a tuk tuk driver that frequents the hotel for customers, which we were scammed by. Since he seemed connected to the bell boy, we felt worried about our stuff. We did meet another driver outside the hotel who made us feel much better though ... If you are on a budget, this is a decent hotel to stay at because it has all you need. It is nice in many ways especially for the price. However, for us, it just didn't feel as friendly/clean/comfortable as other hotels based on our stay. Although many people do seem to like it ...

2/10 Terrible

RealeClaudio, Italia

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Terribile sono stato costretto andare via il giorno 18 gennaio pur avendo pagato fino il giorno 19 gennaio di cui chiedo il rimborso ad espedia. A causa di avvelenamento a colazione ci fornivano il latte scaduto ci siamo accorti dopo essere stati male con sintomi di avvelenamento. Il di sequente Controllavo la data di scadenza latte riportava la data di settembre 2019 a causa avvelenamento da cibo chiedo rimborso giorno non goduto Claudio Reale
Stayed 3 nights in Jan 2020

4/10 Poor

chikabow, 東京

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
毎日ゴキブリが出る。ベッドに乗っかって来る。 朝食が不味い、一切フルーツが出ない。 Wi-Fiが部屋では死んでる。 中国人が大挙して来るのだが、夜の11時、朝の５時過ぎにバスでやって来てやかましい。 今迄、プノンペンで４つのホテルに泊まったが一番高く、最低なホテル。 エクスペディアで提携しないで欲しい、信頼を失うと思います。
Stayed 9 nights in Aug 2019

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities
ホテルの隣がゴミ捨て場であり、カンボジアの方は日本のように週に何回も回収に来ないせいか、部屋にゴキブリが、毎日這いずりまわって、退治の日々でした。 部屋自体とスタッフの対応は悪くないてす。 ですが、ゴキブリをなんとかしないとリピーターは来ないと思います。
Stayed 7 nights in Apr 2019

8/10 Good

Sunghyun, 부산

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

전체적으로 무난

무난 위치도 무난 우선 씨엠립에서 야간버스로 프놈펜도착 1달러로내도 호텔로 6시쯤 도착 당연하게 이른체크인해주고 하루 늦게 잘못 예얃했는데 날짜 바꿔주고 야간 남자 근무자 너무 좋았다. 아침에 여자는 피부도 너무 안좋고 별로였다. 10달러로 킬링 필드 왕복 다녀오고 리버사이드 내려달라고 해서 저녁먹고 놀다가 2달러로 호텔 돌아왔고. 오전에 걸어서 시티몰 다녀오고ㅎ.나쁘지 않았다. 단점은 에레베이터 하나였고 식당 꼭대기라 힘들었는디 조식이훌륭했다.

8/10 Good

Somrak, Minato, Tokyo

Liked: Cleanliness, staff & service, room comfort

スタッフは親切。設備と朝食は普通

スタッフは柔軟な対応で、要望を聞いてくれました。上層階のWiFiは少し不安定でした。 朝食は３日ともほぼ同じでしたが、眺望のよいルーフトップで、とても気持ちがよかったです。

8/10 Good

Ninel, Москва, Россия

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Хороший отель, но такие завтраки надо отменить

Добротная мебель, уютно, чисто. Однако, в оба окна - вид на стройки, шумновато. Вокруг много отличных ресторанов. Очень доброжелательный стаф- позволили "пересидеть" после чек аута до самолета более часа. Отвратительные завтраки - после группы китайцев нашей семье достались 3 ложки риса.

10/10 Excellent

Laetitia, Bussigny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chouette hôtel bien équipé

Chouette hôtel confortable et moderne. Chambres spacieuses et bien équipées. Quartier pas très touristique et un peu excentré.

8/10 Good

Francois, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon choix mais un peu cher.

Très bel hôtel, propre, confortable mais un peu cher pour l'emplacement. Déjeuner inclus mais un seul choix de nourriture western.

4/10 Poor

旅人2015, 日本

Disliked: Property conditions & facilities, room comfort

Olympic city に近いホテル

中継地として2泊しました。ホテル周辺にはカフェやレストランがなくバスターミナル、ナイトマーケットなどのリバーサイドへはトゥクトゥク移動で予想外の出費。WiFiも宿泊した部屋は通じませんでした。オリンピック公園は徒歩1分。

8/10 Good

Marco, Schweiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hilfsbereites Personal, sauber, gute Aussicht

Grundsätzlich sind Hotel und Zimmer sauber und geräumig. Das Personal war sehr freundlich und sehr hilfsbereit. Die Möbel sind eher etwas älter. Das Frühstück war ganz ok, die Aussicht von der Terrasse auf die Stadt war wunderbar. Das Hotel ist eher auf chinesische bzw. asiatische Gäste ausgerichtet. Die Lage neben dem Olympiastadion grundsätzlich ok, mit den zahlreichen Tuk Tuks war man rasch beim gewünschten Ort. Insgesamt ein gutes Hotel.