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Frangipani Royal Palace Hotel

4.0 star property

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Photo gallery for Frangipani Royal Palace Hotel

Outdoor pool, pool umbrellas
Royal Palace View Balcony | Terrace/patio
Lobby sitting area
Front of property
Deluxe Room, Park View | 1 bedroom, minibar, in-room safe, individually decorated

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Parking included

Explore the area

Map
# 27 St. 178, Sangkat Cheychumneas, Kaun Daun Penh, Riverfront, Phnom Penh, 12300
  • Royal Palace
    ‪2 min walk‬
  • Central Market
    ‪12 min walk‬
  • Phnom Penh Night Market
    ‪12 min walk‬
  • Phnom Penh (PNH-Phnom Penh Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room, Park View

Deluxe Room, Park View | 1 bedroom, minibar, in-room safe, individually decorated

Deluxe Room, Park View

  • 534 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Palace View Balcony

Royal Palace View Balcony | 1 bedroom, minibar, in-room safe, individually decorated

Royal Palace View Balcony

  • 605 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | 1 bedroom, minibar, in-room safe, individually decorated

Superior Twin Room, 2 Twin Beds

  • 323 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed | 1 bedroom, minibar, in-room safe, individually decorated

Superior Double Room, 1 King Bed

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed | 1 bedroom, minibar, in-room safe, individually decorated

Standard Double Room, 1 Queen Bed

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Frangipani Royal Palace Hotel

4-star hotel in Phnom Penh City Centre
A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, 2 coffee shops/cafes, and a snack bar/deli are onsite.
Frangipani Royal Palace Hotel offers 72 air-conditioned accommodations with minibars and safes. These individually decorated and furnished accommodations have separate sitting areas. 24-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

This Phnom Penh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

Children under 11 years old are not allowed in the swimming pool without adult supervision.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Plumeri Spa. Services include massages. The spa is open daily.
In addition to a full-service spa, Frangipani Royal Palace Hotel features an outdoor pool and complimentary bicycles. Dining is available at the restaurant and guests can grab coffee at one of the 2 coffee shops/cafes. The hotel also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center, 2 meeting rooms, and limo/town car service. This Art Deco hotel also offers spa services, a terrace, and multilingual staff. For a surcharge, the property provides an area shuttle within 15 km and an airport shuttle (available 24 hours). Limited complimentary onsite parking is available on a first-come, first-served basis.

Frangipani Royal Palace Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Frangipani Royal Caffe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Frangipani Royal Sky Bar - This rooftop bar overlooks the pool and garden and specializes in international cuisine. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.
Frangipani Royal SkyLoung - This restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Khmer

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 15 km
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 7 for adults and USD 7 for children
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Frangipani Royal Caffe
  • Frangipani Royal Sky Bar
  • Frangipani Royal SkyLoung

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Conference center

Outdoors

  • Garden
  • On a lake
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (47 inch wide door)
  • Handrails in stairways (39 inches high)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 7 for adults and USD 7 for children
  • Airport shuttle fee: USD 15 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note this property does not permit visitors in guestrooms.

We should mention

Only registered guests are allowed in the guestrooms
Children under 11 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Frangipani Palace
Frangipani Palace Hotel
Frangipani Royal Hotel
Frangipani Royal Palace
Frangipani Royal Palace Hotel
Frangipani Royal Palace Hotel Phnom Penh
Frangipani Royal Palace Phnom Penh
Frangipani Royal Palace
Frangipani Royal Palace Hotel Hotel
Frangipani Royal Palace Hotel Phnom Penh
Frangipani Royal Palace Hotel Hotel Phnom Penh

Frangipani Royal Palace Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 171 out of 515 reviews
Rating 8 - Good. 214 out of 515 reviews
Rating 6 - Okay. 99 out of 515 reviews
Rating 4 - Poor. 24 out of 515 reviews
Rating 2 - Terrible. 7 out of 515 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Janella

Stayed 3 nights in Mar 2025

6/10 Okay

Verified traveler

Liked: Staff & service

What a difference a week makes

Stayed here last week and it was quite lovely--front desk staff was almost obsequious in their friendliness, the gift shop was well stocked, and the restaurant crew was attentive. This time around, the front desk staff was almost desultory, the anemic air conditioner was no match for the 35C heat, and the attempts at "fixing" it were handled by a friendly young man who knew deep down there was no fix. The rooftop bar staff was clearly bored, and the next morning, the breakfast was equally disappointing. Not sure what happened during the week.... Also, the rooms heat up very quickly, so if you leave during the day (since the key card uses an embedded chip to turn on the electricity and the A/C), expect to come home to a sauna. Otherwise, still a great location and an interesting old building, a throwback to the 1970s-80s.
Stayed 1 night in Mar 2025

8/10 Good

Gavan Robert, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable place close to attractions . Older area of town, busy .
Stayed 3 nights in Mar 2025

10/10 Excellent

Dineshkant

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, many sites walking distance- Royal Palace, National Museum of Cambodia, wat Ounalom. Many restaurants, street food vendors, massage places, laundry places few steps walk from hotel. Convenience store and pharmacy few steps from hotel. Safe area. Nice view from terrace. Nice swimming pool on the terrace. Comfortable, quiet room, comfortable bed. All amenities worked well including air-condition. Friendly, helpful staff. Nice breakfast. We enjoyed our stay. Will stay here again.
Stayed 5 nights in Mar 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location with friendly staff

Fabulous location across from National museum and royal palace. Lovely rooftop garden for sunrise breakfasts and cold beer in the evening. Extremely friendly and helpful staff
Stayed 2 nights in Mar 2025

4/10 Poor

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Good value good location-but tired!!

Great staff, very friendly and helpful. Location is fantastic to access all key highlights of the city. Property is tired and needs a good refurbishment.
Stayed 4 nights in Feb 2025

8/10 Good

ALAIN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel super bien situé. La chambre est agréable, propre et le personnel est très souriant.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ian Hargrave

Traveled with group
Liked: Amenities
Very friendly, helpful professional staff. An absolutely perfect location in the centre of Phnom Penh.
Stayed 5 nights in Feb 2025

6/10 Okay

Kevin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location is unbeatable! The restaurant staff is nice and they have a great breakfast. The room we stayed in was also great. However, the male receptionist was obnoxious and even tried to downgrade our room telling us there was a leak and later telling us the seventh floor had a similar balcony which is just a flat out lie. The seventh floor balconies are tiny. The one we reserved and had already confirmed our reservation for a week earlier, called twice for that day... had a huge corner balcony with sitting chairs and a jacuzzi. Why wouldn't someone have mentioned this.."leak" ... anytime prior. Never imagined that a person working the front desk at a hotel could be so unfriendly and LIE at least once (about the balcony) and probably twice (about the leak) in the 15 minutes we were forced to interact with him. When we began to get angry, he changed his story about the leak and said we could check in at 2 which turned into 2:15 because they "were cleaning the room." We had called twice about checking in earlier (noon is the time listed on Expedia). He was entirely unfriendly and unhelpful. The kind of person that should never be in any kind of position that deals directly with the public. Never smiled once. BTW, once we finally checked in, there were NO signs of any leaks anywhere. But who knows? Maybe I missed it? I still gave it a good ratiing. Fantastic location and the rest of the staff was quite friendly, especially the restaurant staff.
Stayed 1 night in Feb 2025

10/10 Excellent

laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Noel, Plainfield

Stayed 2 nights in Feb 2025

4/10 Poor

Tanja

Traveled with family and small children, Traveled with group, Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The only benefit to this hotel is its location and roof top restaurant and pool. The hotel has not been maintained over the years. It’s worn down, the beds are in poor condition, the shower leaks, and you’ll be lucky to have wifi access. Breakfast options were limited and at times the main food (not the fruit or bread) didn’t appear until after 7:00/7:15. Breakfast supposedly starts at 6:30. Don’t bother with a hotel sponsored tuktuk as they charge more and one attempted to take us to an upscale restaurant after he suggested a food stall, clearly hoping to make a commission. He was not happy after we walked out and said we weren’t going to dine where he took us. The only reliable wifi is in the lobby. We stayed four nights and most often didn’t have any wifi in our rooms - 3rd, 5th, and 6th floors. If you need reliable wifi access or prefer comfort, there are many newer hotels for the same price. This was my 3rd or 4th time to stay in a ten year span and this will be my last visit. If you use the skybar and create a tab, make sure you check it carefully. We had extra items put on our bill. They were removed but without an apology. The staff actually said we hadn’t paid for things the day before, we I hadn’t checked the tab but signed. The only rooms that are worth it are the ones overlooking the palace. It’s a shame they’ve let what used to be a nice hotel fall apart like they have.
Stayed 4 nights in Feb 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbelievable location right next to grand palace with a rooftop pool that overlooks that and the river
Stayed 3 nights in Feb 2025

6/10 Okay

lynne

Disliked: Property conditions & facilities

Wouldn't go back to this hotel

Room was clean but needs decorating. No furniture in the very small balcony which we had to pay £15 per night extra for it. Very small crawling insects all over my husbands tablets which were in a tablet box which we didn't realise until we were leaving the hotel at 6 am so didn't see anyone to complain. Loved phnom Penh. Turn right out if hotel, then right again and about 20m there's a little restaurant called three rivers, lovely food, reasonable and the waiter poly was lovely
Stayed 3 nights in Feb 2025

10/10 Excellent

Marlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and staff were excellent and we had a great meal in the Skybar
Stayed 4 nights in Feb 2025

8/10 Good

Yatin

Traveled with family
Liked: Cleanliness

Could be better !

Great location close to river and food options. Unfortunately, the room a little smaller than expected and also a few insects found (not cleaned well). Staff need training, wanted to extend the stay by one day but was told nothing available and got a little rude when pushed to find something. Logged on to Hotels.com and booked the same room for the extension. Aheem!! Many boutique hotels in Phnom Penh, so take your pick!!
Stayed 1 night in Jan 2025

10/10 Excellent

Clyde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good to return

My first post-covid visit and they have maintained the propery well and improved service levels.
Stayed 3 nights in Feb 2025

10/10 Excellent

Hervé

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
near the tourist place
Stayed 2 nights in Jan 2025

4/10 Poor

Shahla

Traveled with family
Disliked: Property conditions & facilities, room comfort
It was a small room with a window that opened onto a wall. The shower didn’t work and water collected on the floor and ran into the room. Everything was old in the bathroom. But the staff was nice and helpful and the location was good.
Stayed 2 nights in Jan 2025

6/10 Okay

Arthur

Traveled with group

nice hotel but ...

Nice boutique hotel close by the river and good location for tours, food etc. Better cleanliness required and staff training on how to deal with guests recommended.
Stayed 3 nights in Jan 2025

10/10 Excellent

KwangWoo

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This hotel is located near Royal Palace and National Museum of Cambodia. Riverside is five minutes on foot. Around this hotel there are lots of bars, cafes and restaurants. But this hotel is a little bit old.
Stayed 2 nights in Jan 2025

8/10 Good

Deanna

Traveled with group
Liked: Amenities
The hotel is close the river and the Royal Palace. The Rooftop restaurant and pool is great. Property could be cleaned and maintained a little better.
Stayed 3 nights in Jan 2025

8/10 Good

VALERIE

Traveled with group, Traveled with partner
This hotel was old and charming. But needed a fresh coat of Paint and constant cleaning. We loved the location. We loved the pool bar area and breakfast was terrific. Your staff are kind and helpful.
Stayed 3 nights in Jan 2025

8/10 Good

XIAOMIN

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is not quite to be on the 4 star quality, although it has most of the amenities. The front desk staff are very friendly and helpful. The hotel is very convenient for walking around the royal palace area.
Stayed 4 nights in Jan 2025

8/10 Good

Ruth

Stayed 1 night in Jan 2025