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Chaiya Palace Hotel

4.0 star property

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Photo gallery for Chaiya Palace Hotel

Outdoor pool
Bar (on property)
Bar (on property)
Exterior
Front of property

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Spa
  • 24/7 front desk
  • Laundry

Explore the area

Map
N100, Street 266, Chaktomuk, Daun Penh, Phnom Penh, 120208
  • Royal Palace
    ‪8 min walk‬
  • NagaWorld Casino
    ‪9 min walk‬
  • Central Market
    ‪3 min drive‬
  • Phnom Penh (PNH-Phnom Penh Intl.)
    ‪33 min drive‬

Room options

View all photos for Deluxe Triple Room, 1 Bedroom, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Triple Room, 1 Bedroom, City View

  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Premier Triple Room, 1 Bedroom, City View

Premier Triple Room, 1 Bedroom, City View | Premium bedding, pillowtop beds, minibar, in-room safe

Premier Triple Room, 1 Bedroom, City View

  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Twin Room

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Twin Room

  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Premier Deluxe Twin Room

Premium bedding, pillowtop beds, minibar, in-room safe

Premier Deluxe Twin Room

  • 355 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Premier Deluxe Double Room

Premier Deluxe Double Room | Premium bedding, pillowtop beds, minibar, in-room safe

Premier Deluxe Double Room

  • 355 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Double Room

  • 355 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Chaiya Suite

Chaiya Suite | Premium bedding, pillowtop beds, minibar, in-room safe

Chaiya Suite

  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Chaiya Palace Hotel

4-star hotel in Phnom Penh City Centre
This hotel features a full-service spa, an outdoor pool, and a restaurant. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite. Change of towels is available on request.
Chaiya Palace Hotel offers 44 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. Accommodations offer separate sitting areas and include desks. Pillowtop beds feature premium bedding. 42-inch Smart televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. This Phnom Penh hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Kesar Spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Chaiya Palace Hotel features a full-service spa and an outdoor pool. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers spa services, tour/ticket assistance, and a garden. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests.

Chaiya Palace Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Chaiya Palace Hotel has a restaurant on site.

Languages

English, Japanese, Khmer

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle (surcharge)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 12.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Elevator (39 inch wide door)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Tile flooring in room

More

  • 15 floors
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12.5 per person
  • Airport shuttle fee: USD 15 per vehicle (maximum occupancy 4)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Chaiya Palace Hotel Hotel
Chaiya Palace Hotel Phnom Penh
Chaiya Palace Hotel Hotel Phnom Penh

Chaiya Palace Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 44 out of 51 reviews
Rating 8 - Good. 6 out of 51 reviews
Rating 6 - Okay. 0 out of 51 reviews
Rating 4 - Poor. 1 out of 51 reviews
Rating 2 - Terrible. 0 out of 51 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendliest hotel staff I've ever met
I cannot recommend this hotel enough. The staff were the FRIENDLIST people I have ever met. Always smiling, it was impossible not to be happy. So accommodating too. We had a very spacious room, which was really clean. The pool area was really nice, and the pool was so refreshing after exploring the city. Great location for walking to all the must see spots.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel in a good location, nice staff, very brand new hotel with good restaurant and beautiful pool.
Stayed 3 nights in Dec 2024

10/10 Excellent

Naadei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and awesome facilities. It looks just like the photos! Will definitely recommend to friends looking to visit PP
Stayed 4 nights in Dec 2024

10/10 Excellent

Vann

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
When we walked in, we were greeted with a friendly smile and offered a hot towel, fruit juice, and fresh fruit. The property was beautiful and had an amazing view from the rooftop pool and restaurant.
Stayed 1 night in Dec 2024

10/10 Excellent

NICK, North York

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No gym. 13th floor swimming area is bit small. Stairs bit too steep for children.
Stayed 1 night in Dec 2024

10/10 Excellent

Vineeta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, close proximity to all attractions and easy to hire tuk tuk. Sam was very friendly and arranged the care hire to Siem reap.
Stayed 2 nights in Dec 2024

10/10 Excellent

Wataru

Stayed 4 nights in Dec 2024

10/10 Excellent

Jamie-Leigh

Stayed 3 nights in Nov 2024

8/10 Good

Agnes Lim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
EXCELLENT SERVICE
Stayed 1 night in Oct 2024

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was beautiful; the staff were amazing and the roof top swimming pool and bar were a treat.
Stayed 2 nights in Oct 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent brand new boutique hotel in the middle of Phnom Penh. Staff is incredibly friendly and helpful - special shoutout to Sam from the front desk!
Stayed 4 nights in Aug 2024

10/10 Excellent

Jensen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing. The staff was so friendly, helpful, and kind. The front desk Sam and kasak they helped me with everything. What tours to book, places to eat,how not to get scammed. What apps to download. If I had any questions they helped me immediately. Spa staff was awesome also. Very polite. Kitchen staff service was great at the roof top restaurant. I will definitely spend my money here again. Can't wait to come back.
Stayed 3 nights in Sep 2024

10/10 Excellent

Aaron Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend in Phnom Penh
Close to night-life streets but not too close so it's quieter (one tuktuk away). Love the roof top pool and bar. Room is big. Sadly lots of insects tend to come in at night even with windows closed. Also, not much food options nearby. We walked few blocks around hotel but no decent local cafes. Would like to recommend staff, his name is Kasak. Very friendly, helpful and hospitable!
Stayed 2 nights in Aug 2024

10/10 Excellent

Jack, bury

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have had an amazing six nights at this incredible gem. From arriving we were greeted with warmth and friendship. Our room was amazing with the bath being the highlight. Nothing was too much of an ask and we loved our stay. Highly recommend.
Stayed 6 nights in Aug 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Family and friends
Stayed 4 nights in Jul 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better solutions @ the same price point in PP.
The hotel is ok for the price point but below the expectations for the high average review the hotel currently has. The hotel design and materials are clearly chinese, not to international standards of other hotels in this price point. The breakfast as well was below average. The pool area which is the hotels biggest selling point had very little space for laying near the pool. Only 6 very tightly positioned places to sit. No need to have a roof top pool without adequate space to sit or without a bar.
Stayed 4 nights in Dec 2024

10/10 Excellent

Takeshi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋もきれいで、スタッフの対応も、非常に良かったです。朝食もたのしめたし、屋上のプールからの眺めも抜群。 チェックアウトを朝したが、フライトが夜だったが、シャワーも浴びることができ、着替えもできて、気持ち良く帰国することができた。次の機会も利用します。
Stayed 3 nights in Dec 2024

10/10 Excellent

Elvira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel very clean, bottles of water in the room every day. Good breakfast and swimming pool really.. outstanding. I thank all the staff for the kindness.
Stayed 4 nights in Nov 2024

10/10 Excellent

Mathias Strandhauge

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt hotel
Rigtig godt hotel. Med meget venligt og hjælpsomt personale.
Stayed 4 nights in Nov 2024

10/10 Excellent

Moritz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir haben 2 unglaublich tolle Tage im Chaiya Palace Hotel verbracht!! Das Hotel ist relativ neu und super sauber!! Das Doppelzimmer war so geräumig mit einem tollen Bad und einem super Ausblick auf den Mekong. Ein Highlight ist der wundervoll geschwungene Pool auf dem Dach des Hotels. Hier kann man herrlich entspannen, und den Ausblick auf die Stadt und den Fluss genießen. Besonders hervorheben wollen wir jedoch das Team, welches uns einen ganz besonderen Empfang geboten hat. Jeder einzelne war so unglaublich freundlich und zuvorkommend - das haben wir auf der ganzen Reise kein Zweites Mal erlebt!! Besonderen Dank an Kim, Kirak, Cherry, China and Sam!!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Adrian-Marian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes und komfortables Hotel. Personal sehr freundlich
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
Wonderful hotel. Top 1% of hotels for comfort and value.
Stayed 1 night in Nov 2024

10/10 Excellent

Emil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024