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Overview of The Windsor Suites

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Featured Image
Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
Balcony

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Pet Friendly
  • Kitchen
  • Free WiFi
  • Laundry
  • Air Conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationBenjamin Franklin Parkway6 min walk
    Popular LocationPennsylvania Convention Center10 min walk
    Popular LocationReading Terminal Market10 min walk
    AirportPhiladelphia, PA (PHL-Philadelphia Intl.)15 min drive

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About this area

Philadelphia

Located in Philadelphia, The Windsor Suites is in the city center and near a metro station. The area's natural beauty can be seen at Rittenhouse Square and Fairmount Park, while Philadelphia Museum of Art and Mutter Museum are cultural highlights. Looking to enjoy an event or a game? See what's going on at Wells Fargo Center or Lincoln Financial Field. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Benjamin Franklin Parkway - 6 min walk
  • Pennsylvania Convention Center - 10 min walk
  • Reading Terminal Market - 10 min walk
  • Rittenhouse Square - 13 min walk
  • Mutter Museum - 14 min walk

Getting around

  • City Hall Station - 6 min walk
  • Philadelphia, PA (ZFV-30th Street Rail Station) - 19 min walk
  • AirportPhiladelphia Intl. Airport (PHL) - 15 min drive

About this property

The Windsor Suites

2 restaurants, 2 bars/lounges, and a 24-hour fitness center are available at this hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, valet parking, and a seasonal outdoor pool. All 155 individually furnished rooms feature free WiFi and pillowtop beds. Guests will find kitchens with refrigerators, ovens, stovetops, and microwaves.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking: USD 45.00 per night

Food and drink

  • 2 restaurants
  • 2 bars/lounges
  • Room service available

Things to do

  • 24-hour fitness center
  • Seasonal outdoor pool

Family friendly

  • Children's games
  • Dry cleaning service
  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Italian
  • Spanish

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference space (1897 square feet)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Linens
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Free bottled water
  • Freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers (weekdays)
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in from 3:00 PM - 2:30 AM
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 13 to June 09:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets stay free
Dogs and cats only
Food and water bowls are available
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 20.00 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Covered valet parking fee: USD 45.00 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property only accepts credit cards for all bookings and onsite payments; cash is not accepted
Prepaid debit cards are not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
Pool access available from 10:00 AM to 6:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
4.5
Wonderful
5 - Excellent
1,277
4 - Good
426
3 - Okay
106
2 - Poor
58
1 - Terrible
29

4.6/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Traveled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great hospitality. Amazing views of the city .
Stayed 4 nights in Aug 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
you won’t regret staying here
Seriously the nicest staff I ever experienced anywhere. And the place was beautiful
Stayed 1 night in Aug 2020

1/5 Terrible

Traveled with family
Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is not taling Covid Serious. People in the hall and elevators without mask. Not respecting the elevator number os people. The problem is the swimming pool. Lots of outsiders a d not control. We came in and left in less than 2 hours. Do not reccomend. Very scary place.
Stayed 1 night in Aug 2020

4/5 Good

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
philadelphia nite
Good stay
Stayed 1 night in Aug 2020
LEFT_FULLBLEED_ONE_HALF

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