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The Windsor Suites

4.0 star property
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Seasonal outdoor pool, a heated pool, pool umbrellas, sun loungers
2 bars/lounges
Terrace/patio
1 bedroom, premium bedding, pillowtop beds, in-room safe
Fountain

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Pool
  • Housekeeping
  • Bar
  • Parking available
$179
includes taxes & fees
Sep 3 - Sep 4

Explore the area

View in a map
1700 Ben Franklin Pkwy, Philadelphia, PA, 19103
  • Pennsylvania Convention Center
    ‪6 min walk‬
  • Rittenhouse Square
    ‪9 min walk‬
  • Reading Terminal Market
    ‪10 min walk‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪15 min drive‬

Room options

View all photos for Club Studio, 1 King Bed (Premium Club Level)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Club Studio, 1 King Bed (Premium Club Level)

  • 250 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(9 reviews)
  • 850 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room (Premium Club Level, Murphy)

Club Room (Premium Club Level, Murphy) | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Club Room (Premium Club Level, Murphy)

7.0 out of 10
Good
(2 reviews)
  • 300 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 2 Double Beds

1 bedroom, premium bedding, pillowtop beds, in-room safe

Studio Suite, 2 Double Beds

8.2 out of 10
Very good
(23 reviews)
  • 450 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Queen Beds (Skyline Club Level)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Club Room, 2 Queen Beds (Skyline Club Level)

7.0 out of 10
Good
(2 reviews)
  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Suite, 1 King Bed (Skyline Club Level)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Club Suite, 1 King Bed (Skyline Club Level)

  • 250 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 King Bed (Skyline Club Level)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Club Suite, 1 King Bed (Skyline Club Level)

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom

8.0 out of 10
Very good
(7 reviews)
  • 850 sq ft
  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed (Skyline Club Level, Murphy)

Club Suite, 1 King Bed (Skyline Club Level, Murphy) | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Club Suite, 1 King Bed (Skyline Club Level, Murphy)

  • 300 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Discovery)

Suite (Discovery) | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite (Discovery)

  • 970 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Studio Suite, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Studio Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 450 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Studio Suite, 1 King Bed

9.4 out of 10
Exceptional
(27 reviews)
  • 450 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Balcony

Studio Suite, 1 King Bed, Balcony | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Studio Suite, 1 King Bed, Balcony

8.8 out of 10
Excellent
(16 reviews)
  • 450 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Double Beds, Balcony

1 bedroom, premium bedding, pillowtop beds, in-room safe

Studio Suite, 2 Double Beds, Balcony

9.4 out of 10
Exceptional
(6 reviews)
  • 450 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Studio, 1 Double Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Studio, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • 450 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Studio, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Studio, 1 King Bed

9.6 out of 10
Exceptional
(11 reviews)
  • 450 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, 2 Bathrooms

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Bedrooms, 2 Bathrooms

10.0 out of 10
Exceptional
(2 reviews)
  • 700 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

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About this property

The Windsor Suites

4-star hotel in Center City
2 restaurants, 2 bars/lounges, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, a seasonal outdoor pool, and conference space are onsite.
The Windsor Suites offers 171 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Philadelphia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
The Windsor Suites features a fitness center and a seasonal outdoor pool. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 2072 square feet (192 square meters) include conference space. This business-friendly hotel also offers a library, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

The Windsor Suites is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge between 9:00 AM and 11:00 AM on weekends.
Con Murphy’s Irish Pub - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Asia on the Parkway - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekend cooked-to-order breakfast available 9:00 AM to 11:00 AM for a fee: USD 15 for adults and USD 15 for children
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Asia on the Parkway
  • Con Murphy’s Irish Pub

Things to do

  • Gym
  • Heated pool
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,072 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 24 floors
  • Banquet hall
  • Built in 1963
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Oven
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 for adults and USD 15 for children
  • Covered valet parking fee: USD 55 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid debit cards are not accepted for any bookings or onsite payments
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 216536

We should mention

The seasonal pool will be open from April to November
Pool access available from 9:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Suites Windsor
Windsor Suites
Windsor Suites Apartment
Windsor Suites Apartment Philadelphia
Windsor Suites Philadelphia
The Windsor Hotel Philadelphia
Windsor Hotel Philadelphia
Windsor Suites Hotel Philadelphia
Windsor Suites Hotel
The Windsor Suites Hotel
The Windsor Suites Philadelphia
The Windsor Suites Hotel Philadelphia

The Windsor Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1291 out of 2044 reviews
Rating 8 - Good. 389 out of 2044 reviews
Rating 6 - Okay. 188 out of 2044 reviews
Rating 4 - Poor. 74 out of 2044 reviews
Rating 2 - Terrible. 102 out of 2044 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Second time staying with a group of friends here! This time was even better!! We stayed in a 2 double be
Stayed 3 nights in May 2025

10/10 Excellent

Tia

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was very spacious very Nice my kids overall love to experience it was provided by the hotel I favorite part was the heated pool staff was so accommodating to me and my family throughout our stay looking forward to coming back and doing more than just an overnight visit in the future
Stayed 1 night in May 2025

8/10 Good

Jody

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location and size of the space was perfect for us. We were able to walk to all the attractions, buy groceries and dine out without having to worry about driving and parking. Would consider parking at the public parking garage right beside the hotel for a cheaper rate in the future.
Stayed 3 nights in May 2025

10/10 Excellent

Jody

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Really great place to stay. Walking distance to many attractions and great restaurants. The room was larger than I expected and really comfortable for our 3 night stay. Was a little noisy with traffic when emergency vehicles went by but we got used to it. The staff was so great, made the stay even better. Would recommend this hotel.
Stayed 1 night in May 2025

10/10 Excellent

Denise

Stayed 2 nights in May 2025

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
My recent experience at this wonderful hotel was amazing due to the exceptional customer service from everyone there especially Sam and Edwin. They went above and beyond to ensure our stay was memorable. Thank you!
Stayed 2 nights in May 2025

4/10 Poor

Kimmy

Traveled with partner
There was no heat and we were freezing. :(
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel in a great area! Great value for money!!
Stayed 3 nights in May 2025

10/10 Excellent

Nicole

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Alberto

Stayed 2 nights in May 2025

6/10 Okay

Lauren

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The front desk staff was welcoming, informational and kind. Regarding staff on a whole, everyone we came into contact with was lovely. However, the cleanliness in the bathrooms was seriously lacking. Brown stains seemed to be streaking towards the drain in the bathtub. There was also a grout-like substance left behind. Possibly cleaner that had not been properly rinsed out. The bathroom sink was not draining property, therefore, leaving rings of dirt behind. It took about ten minutes for the sink to drain.
Stayed 1 night in May 2025

8/10 Good

Ronen

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Love all the staff members very nice, helpful. Great location. Dated property. Not very clean.
Stayed 2 nights in May 2025

10/10 Excellent

Yvonne

Stayed 2 nights in May 2025

10/10 Excellent

Deanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The mattresses are super uncomfortable. And the valet tried to charge me at their stand after i paid inside at checkout
Stayed 2 nights in May 2025

10/10 Excellent

chris

Stayed 1 night in May 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing people!!
Stayed 1 night in May 2025

10/10 Excellent

NICHOLAS

Traveled with family
Liked: Amenities, property conditions & facilities
I would stay again.
Stayed 1 night in May 2025

8/10 Good

Dalia, Chicago

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location of this hotel is excellent. Very close to the train station, Franklin Institute, and natural history museum and an easy walk to Reading Market. There is a good Irish pub attached to the hotel that serves breakfast through dinner with some other good restaurants nearby. The location was noisy though especially during the night hours when there was a lot of motorcycle noise. It has a nice pool area and a good fitness center. Everything about the hotel was excellent except for the room itself. We had a 2-room suite, which was very spacious with a small kitchen. It was a large amount of space, which was great, but the bathroom was VERY small, and there were unattractive stains on the bottom of the bath tub. The furniture looked a little beat up. There were stains on the bedroom chairs, etc. The room definitely needs a renovation including less closet space and a bigger bathroom.
Stayed 2 nights in May 2025

6/10 Okay

Nicholas

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Terrible valet but overall great hotel

I would give this place 10 stars but the valet is a total joke. It takes almost 20 minutes to drop your car off and then 30 minutes to pick it up. One will see why when they get there. Zero hustle. They get angry and combative when you ask what's taking so long. This cannot be the hotel's solution. The front desk people were nice.
Stayed 2 nights in May 2025

10/10 Excellent

nichola, Jamaica

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was our second stay here and we continue to love the area — especially the convenience of being able to walk to the different museums. There was a slight mishap with the room this time, but I want to recognize Cat for her outstanding assistance and customer-focused service. Her attention and care truly made a difference.
Stayed 5 nights in Apr 2025

6/10 Okay

Branden, Bronx

Stayed 2 nights in May 2025

2/10 Terrible

Tiangang

Disliked: Cleanliness, amenities, property conditions & facilities
Incrediblely rude staff
Stayed 4 nights in May 2025

8/10 Good

robin

Stayed 3 nights in May 2025