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The Windsor Suites

4.0 star property

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Photo gallery for The Windsor Suites

Seasonal outdoor pool, a heated pool, pool umbrellas, sun loungers
Terrace/patio
2 bars/lounges
Premium bedding, pillowtop beds, in-room safe, individually decorated
Fountain

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service

Explore the area

Map
1700 Ben Franklin Pkwy, Philadelphia, PA, 19103
  • Pennsylvania Convention Center
    ‪6 min walk‬
  • Rittenhouse Square
    ‪9 min walk‬
  • Reading Terminal Market
    ‪10 min walk‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪15 min drive‬

Room options

View all photos for Club Studio, 1 King Bed (Premium Club Level)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Club Studio, 1 King Bed (Premium Club Level)

  • City view
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, individually decorated

Suite, 1 Bedroom

  • City view
  • 850 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room (Premium Club Level, Murphy)

Club Room (Premium Club Level, Murphy) | Premium bedding, pillowtop beds, in-room safe, individually decorated

Club Room (Premium Club Level, Murphy)

  • City view
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, individually decorated

Studio Suite, 2 Double Beds

  • City view
  • 450 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Queen Beds (Skyline Club Level)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Club Room, 2 Queen Beds (Skyline Club Level)

  • City view
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Suite, 1 King Bed (Skyline Club Level)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Club Suite, 1 King Bed (Skyline Club Level)

  • City view
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 King Bed (Skyline Club Level)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Club Suite, 1 King Bed (Skyline Club Level)

  • City view
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, individually decorated

Suite, 1 Bedroom

  • City view
  • 850 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed (Skyline Club Level, Murphy)

Club Suite, 1 King Bed (Skyline Club Level, Murphy) | Premium bedding, pillowtop beds, in-room safe, individually decorated

Club Suite, 1 King Bed (Skyline Club Level, Murphy)

  • City view
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Discovery)

Suite (Discovery) | Premium bedding, pillowtop beds, in-room safe, individually decorated

Suite (Discovery)

  • City view
  • 970 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Studio Suite, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, individually decorated

Studio Suite, 1 King Bed

  • City view
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, individually decorated

Studio Suite, 1 King Bed

  • City view
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Balcony

Studio Suite, 1 King Bed, Balcony | Premium bedding, pillowtop beds, in-room safe, individually decorated

Studio Suite, 1 King Bed, Balcony

  • City view
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Double Beds, Balcony

Premium bedding, pillowtop beds, in-room safe, individually decorated

Studio Suite, 2 Double Beds, Balcony

  • City view
  • 450 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Studio, 1 Double Bed

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Studio, 1 Double Bed

  • City view
  • 450 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Studio, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Studio, 1 King Bed

  • City view
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, 2 Bathrooms

Premium bedding, pillowtop beds, in-room safe, individually decorated

Suite, 2 Bedrooms, 2 Bathrooms

  • City view
  • 700 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

Similar properties

Exterior

Sonesta Philadelphia Rittenhouse Square

  • Pool
  • Pet friendly
  • Restaurant
  • Air conditioning
4.2 out of 5, Very Good, (1653)
$241 nightly
The price is $241 total
includes taxes & fees
Sonesta Philadelphia Rittenhouse Square

About this property

The Windsor Suites

4-star hotel in Center City
2 restaurants, 2 bars/lounges, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, valet parking, and a seasonal outdoor pool.
The Windsor Suites offers 171 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Philadelphia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
The Windsor Suites features a fitness center and a seasonal outdoor pool. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 3544 square feet (329 square meters) include conference space. This business-friendly hotel also offers a rooftop terrace, a library, and a vending machine. Parking is available onsite for a surcharge.

The Windsor Suites is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge between 9:00 AM and 11:00 AM on weekends.
Con Murphy’s Irish Pub - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Asia on the Parkway - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekend cooked-to-order breakfast available 9:00 AM to 11:00 AM for a fee: USD 15 for adults and USD 15 for children
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Asia on the Parkway
  • Con Murphy’s Irish Pub

Things to do

  • Gym
  • Heated pool
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3,544 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 24 floors
  • Banquet hall
  • Built in 1963
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Oven
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 for adults and USD 15 for children
  • Covered valet parking fee: USD 55 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid debit cards are not accepted for any bookings or onsite payments
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 216536

We should mention

The seasonal outdoor pool opens in May
Pool access available from 9:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Suites Windsor
Windsor Suites
Windsor Suites Apartment
Windsor Suites Apartment Philadelphia
Windsor Suites Philadelphia
The Windsor Hotel Philadelphia
Windsor Hotel Philadelphia
Windsor Suites Hotel Philadelphia
Windsor Suites Hotel
The Windsor Suites Hotel
The Windsor Suites Philadelphia
The Windsor Suites Hotel Philadelphia

The Windsor Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1138 out of 1819 reviews
Rating 8 - Good. 343 out of 1819 reviews
Rating 6 - Okay. 170 out of 1819 reviews
Rating 4 - Poor. 71 out of 1819 reviews
Rating 2 - Terrible. 97 out of 1819 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Tia

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Would stay again
Stayed 2 nights in Feb 2025

10/10 Excellent

Davaysia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love it
Stayed 1 night in Feb 2025

10/10 Excellent

Gerald

Stayed 1 night in Feb 2025

8/10 Good

Xzaysha

Liked: Staff & service, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and friendly
Stayed 1 night in Feb 2025

10/10 Excellent

Stacee, Millville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We felt very safe at this property. Walking distance to plenty of attractions, restaurants, and shopping.
Stayed 1 night in Feb 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

natacia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Alexis

Traveled with group, Traveled with partner, Traveled with family
Liked: Amenities
Nice and clean. Very kind and helpful staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Alejo

Stayed 2 nights in Feb 2025

10/10 Excellent

Jose R

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean room.
Stayed 1 night in Feb 2025

10/10 Excellent

RICARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, with big rooms, easy 24 hour parking on site. Very walkable within the city.
Stayed 1 night in Feb 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service

Relatively good stay

The hotel was well placed in town and the price was reasonable. I felt that the room was beautiful with great amenities such as a full kitchen and a balcony. The issues I had was that you can not turn up the heat. It said 70 but the draft from the glass doors made it quite cold, the refrigerator rattled all night long, and the cable was constantly cutting out ( about once every 3 seconds.
Stayed 2 nights in Feb 2025

6/10 Okay

Kathryn

Liked: Staff & service
Stayed 2 nights in Feb 2025

8/10 Good

Cameron

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and fast check-in and check-out process. Clean rooms and lobby. Parking is a valet-only garage which is $55 a night.
Stayed 1 night in Feb 2025

8/10 Good

Sue

Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness
Great location in Philadelphia!
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We appreciated the room to spread out in this very large 1br apartment with living room, dining area and kitchen.
Stayed 2 nights in Feb 2025

10/10 Excellent

Nelson Perez

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff women was the perfect host. The staff all around very helpful. Room clean, spacious, comfortable. Will stay here again.
Stayed 1 night in Feb 2025

6/10 Okay

rahsaan

Stayed 1 night in Feb 2025

2/10 Terrible

Louis

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a room here in January in antucipation of an Eagles victory parade for my family. This was primarily so my son, who has autism, could watch the parade away from the noise and the crowds so we could have a pleasant time. I called the hotel using the number provided on this website to notify them that we would be delaying our check in because of inclement weather and unsafe travel from our location, and would check in Thursday instead of Tuesday. I did not request, nor did i expect, and refund or adjustment to what I owed for this room. The agent I spoke with assured me this was perfectly fine. When we arrived to check in on Thursday, they notified us that our reservation was cancelled. Apparently, the agent I spoke with on Tuesday did not document my call and did not notify the manager of the delayed arrival, so they cancelled my reservation as a no-show. The staff seemed uninterested in helping in any way and was unbotheres that we had no where else to go. In all of my travels around the world, I never experienced anything like this at any hotel, not even 1 star hotels in Europe or hostels. Our trip was completely ruined, and they had the audacity to charge my card afterwards. I wound up paying a fortune for other accomodations because we were left out in the cold by Hotel Windsor. Be very wary of this establishment. I can tell you, being from Philadelphia, there are many better places to stay nearby with competent staff and without shady business practices.

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2025