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Overview of The Ritz-Carlton, Philadelphia

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Lobby
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Spa
  • Pet Friendly
  • Free WiFi
  • Laundry
  • Air Conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided

Explore the area

    Popular LocationKimmel Center for the Performing Arts5 min walk
    Popular LocationReading Terminal Market8 min walk
    Popular LocationJefferson University Hospital10 min walk
    AirportPhiladelphia, PA (PHL-Philadelphia Intl.)14 min drive

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About this area

Philadelphia

Located in Philadelphia, The Ritz-Carlton, Philadelphia is in the business district and near a metro station. The area's natural beauty can be seen at Rittenhouse Square and Fairmount Park, while Philadelphia Museum of Art and Kimmel Center for the Performing Arts are cultural highlights. Looking to enjoy an event or a game? See what's going on at Citizens Bank Park or Wells Fargo Center.
Popular Location

What's nearby

  • Kimmel Center for the Performing Arts - 5 min walk
  • Reading Terminal Market - 8 min walk
  • Pennsylvania Convention Center - 9 min walk
  • Jefferson University Hospital - 10 min walk
  • Rittenhouse Square - 14 min walk

Getting around

  • City Hall Station - 3 min walk
  • Philadelphia 30th St Station - 3 min drive
  • AirportPhiladelphia Intl. Airport (PHL) - 14 min drive

Restaurants

  • Aqimreo – Restaurant with a bar offering Latin American cuisine. Serves breakfast, brunch, lunch, dinner, and light fare daily. Kids' menu available.

About this property

The Ritz-Carlton, Philadelphia

Along with a full-service spa, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a conference center, and valet parking. All 301 rooms feature thoughtful touches like bathrobes and slippers, along with conveniences such as sitting areas and coffee makers. Other amenities available to guests include WiFi, flat-screen TVs, and minibars.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitization guidelines of Commitment to Clean (Marriott)

Safety measures

Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.00 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking: USD 60 per night

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 8:00 AM–noon on weekends: USD 4.00-35.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Full-service spa

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Free supervised childcare/activities
  • Laundry facilities

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English

Business services

  • Business center
  • Computer station
  • Meeting rooms
  • Conference center

Spa

  • 3 treatment rooms
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Roll-in shower
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Free cribs/infant beds
  • Free rollaway beds
  • Heating
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • 49-inch flat-screen TV
  • Cable/satellite channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 4 PM - midnight
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay
Dogs only
Up to 30 lbs
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 4.00 and USD 35.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 12.00 per day (rates may vary)
  • Valet parking fee: USD 60 per night (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
4.4
Excellent
5 - Excellent
527
4 - Good
172
3 - Okay
77
2 - Poor
34
1 - Terrible
24

4.6/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, staff was very friendly and helpful. We will definitely return.
Stayed 2 nights in Aug 2020

3/5 Okay

Traveled with family
Happy face iconLiked: Cleanliness, property conditions & facilities
Sad face IconDisliked: Amenities
At least 20 min spent to find where exactly the entrance is :((( No signs at all Not even any person staying outside for valet parking. Not worth it !!! Everything we need we asked them to provide such as towels, bath-staff etc
Stayed 1 night in Jun 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

3/5 Okay

Business traveler, Traveled with partner
Happy face iconLiked: Cleanliness, property conditions & facilities
Sad face IconDisliked: Amenities
Nothing was unique about my stay. Expected more! No room service and one valet driver. Wasn’t worth it
Stayed 2 nights in Jul 2020

5/5 Excellent

Business traveler, Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Insanity beautiful quiet and found such peace it was an amazing stay and
Stayed 1 night in Jul 2020
LEFT_FULLBLEED_ONE_HALF

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