SpringHill Suites Philadelphia Willow Grove

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SpringHill Suites Philadelphia Willow Grove

Exterior
Suite, 2 Double Beds | Premium bedding, desk, iron/ironing board, free cribs/infant beds
Pool
Reception
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast included
  • Housekeeping
  • Parking included
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

Map
3900 Commerce Avenue, Willow Grove, PA, 19090
  • Willow Grove Park Mall
    5 min drive
  • Abington Hospital - Jefferson Health
    6 min drive
  • Keswick Theatre
    9 min drive
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    44 min drive

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

  • 495.1 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • 495.1 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

  • 500 sq ft
  • Sleeps 5
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed

  • 500 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

  • 495.1 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Double Beds

  • 484 sq ft
  • Sleeps 5
  • 2 Double Beds

Suite, 2 Double Beds, Non Smoking (Hearing Accessible)

  • 484.4 sq ft
  • Sleeps 5
  • 2 Double Beds

Suite, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 484.4 sq ft
  • Sleeps 5
  • 2 Double Beds

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About this property

SpringHill Suites Philadelphia Willow Grove

3-star Willow Grove hotel with free weekday breakfast
This smoke-free hotel features a fitness center, a snack bar/deli, and a 24-hour business center. Free buffet breakfast and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and dry cleaning are onsite. Housekeeping is available on request.
SpringHill Suites Philadelphia Willow Grove offers 155 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Willow Grove hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 1033 square feet (96 square meters) include conference space. This business-friendly hotel also offers a fitness center, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

SpringHill Suites Philadelphia Willow Grove is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Free crib
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,033 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Double sofa bed
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from July 17 2024 to December 31 2024 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

SpringHill Suites Philadelphia Hotel Willow Grove
SpringHill Suites Philadelphia Willow Grove
SpringHill Suites Willow Grove
Willow Grove SpringHill Suites
Springhill Suites Philadelphia Willow Grove Hotel Willow Grove
SpringHill Suites Philadelphia Willow Grove Hotel
SpringHill Suites Philadelphia Willow Grove Hotel
SpringHill Suites Philadelphia Willow Grove Willow Grove
SpringHill Suites Philadelphia Willow Grove Hotel Willow Grove

SpringHill Suites Philadelphia Willow Grove Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 432 out of 1002 reviews" "
Rating 8 - Good. 260 out of 1002 reviews" "
Rating 6 - Okay. 126 out of 1002 reviews" "
Rating 4 - Poor. 87 out of 1002 reviews" "
Rating 2 - Terrible. 97 out of 1002 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Micah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was just perfect; clean and quiet.
Stayed 4 nights in Sep 2024

6/10 Okay

robert

Business traveler, Traveled with family
Disliked: Property conditions & facilities
Torn carpet and ripped wallpaper in room plus dirty carpet, running toilet and no hairdryer
Stayed 1 night in Sep 2024

10/10 Excellent

Donna

No
Stayed 2 nights in Sep 2024

10/10 Excellent

Moises

Stayed 1 night in Sep 2024

10/10 Excellent

Malikah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience from beginning to end was great! Friendly staff, spacious room, and comfortable bed.
Stayed 1 night in Sep 2024

10/10 Excellent

Ashakeya

Stayed 2 nights in Sep 2024

6/10 Okay

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
You’re going to need GPS because there isn’t a visible sign from the street. Lots of people living there full time
Stayed 1 night in Sep 2024

10/10 Excellent

Daniel

Didn’t like my stay
Stayed 1 night in Sep 2024

10/10 Excellent

Thomas

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service
We like this property and stay regularly I honestly think they should bring back the pool I was told they can’t afford the upkeep but they did it before covid now the room is invaluable space nothing but storage Bring back the pool
Stayed 1 night in Sep 2024

10/10 Excellent

Sandra

Stayed 1 night in Sep 2024

10/10 Excellent

Cortisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
10 out of 10!
Stayed 3 nights in Sep 2024

6/10 Okay

ta

Liked: Cleanliness
Disliked: Property conditions & facilities
Upon checking in, although I checked in late, I was able to get my mobile key and physical key. I went to where my room was, and unfortunately, the lock looked like it had been jammed, Jimmyed or broken. I didn’t notice until I tried to swipe my key the physical key and the mobile key and they both didn’t work and then I looked closer and I noticed that the lock was broken. I went downstairs stated my complaint he was like oh I can fix it. I immediately let him know. Sorry I do not want to sleep there. I do not feel safe and they were able to accommodate me, I ask for a later check out to receive 30 minutes which is fine however for breakfast I would’ve like some fruit, but there was no fruit besides one banana and I went down an hour before breakfast is over. The chain of Bonvoy doesn’t usually disappoint, but this one was a little upsetting
Stayed 1 night in Sep 2024

10/10 Excellent

Latasia

Stayed 2 nights in Jul 2024

8/10 Good

Nicole

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Beesan

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Mariama

Stayed 1 night in Sep 2024

8/10 Good

Kristina

Traveled with family
Liked: Staff & service, amenities
My room had a weird fridge a corner wood was previously damaged
Stayed 1 night in Sep 2024

8/10 Good

John

Stayed 1 night in Aug 2024

8/10 Good

Roberta

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were too soft, I prefer a firm mattress. Toilet paper was terrible. The place was very clean and the staff pleasant.
Stayed 2 nights in Sep 2024

2/10 Terrible

Jay

Stayed 3 nights in Jun 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Linette

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Lanisa

Liked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

azfar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed a couple of nights and found the hotel to be as advertised.
Stayed 2 nights in Aug 2024