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Sonder The Heid

3.5 star property

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Apartment, 1 Queen Bed with Sofa bed | Private kitchen | Full-size fridge, microwave, oven, coffee/tea maker
Interior
Rooftop terrace
Lobby
Apartment, 1 Queen Bed with Sofa bed | Individually furnished, iron/ironing board, free cribs/infant beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Outdoor Space
  • Washer
  • Air conditioning
  • Kitchen
  • Dryer

Explore the area

Map
325 North 13th Street, Philadelphia, PA, 19107
  • Reading Terminal Market
    ‪8 min walk‬
  • Pennsylvania Convention Center
    ‪12 min walk‬
  • Rittenhouse Square
    ‪2 min drive‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪17 min drive‬

Room options

View all photos for Loft, 2 Bedrooms

Loft, 2 Bedrooms | Interior

Loft, 2 Bedrooms

  • 950 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Queen Bed with Sofa bed

Apartment, 1 Queen Bed with Sofa bed | Living area | 42-inch flat-screen TV with digital channels, TV

Apartment, 1 Queen Bed with Sofa bed

  • 552 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 King Bed with Sofa bed

Apartment, 1 King Bed with Sofa bed | Living area | 42-inch flat-screen TV with digital channels, TV

Apartment, 1 King Bed with Sofa bed

  • 569 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area | 42-inch flat-screen TV with digital channels, TV

Apartment, 1 Bedroom

  • 498.2 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed | Individually furnished, iron/ironing board, free cribs/infant beds

Studio, 1 Queen Bed

  • 391.4 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Apartment, 2 Bedrooms

Superior Apartment, 2 Bedrooms | Dining

Superior Apartment, 2 Bedrooms

  • 1452 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 8
  • 1 Queen Bed, 1 King Bed and 2 Double Sofa Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area | 42-inch flat-screen TV with digital channels, TV

Apartment, 2 Bedrooms

  • 925.2 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom | Individually furnished, iron/ironing board, free cribs/infant beds

Superior Apartment, 1 Bedroom

  • 498.2 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed | Individually furnished, iron/ironing board, free cribs/infant beds

Studio, 1 Queen Bed

  • 435 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Studio, 1 King Bed | Individually decorated, individually furnished, iron/ironing board

Sonder The Witherspoon

  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
4.4 out of 5, Excellent, (1483)
The price is $225
per night
$261 total
includes taxes & fees
Apr 19 - Apr 20
Sonder The Witherspoon

About this property

Sonder The Heid

3.5-star aparthotel in Center City
A fitness center, a rooftop terrace, and concierge services are available at this smoke-free aparthotel. WiFi in public areas is free. Each apartment provides a flat-screen TV with digital channels, plus a kitchen with a refrigerator, an oven, and a microwave. A washer/dryer, a coffee/tea maker, and a hair dryer are among the other amenities available to guests. Housekeeping is available on request.
Sonder The Heid offers 96 air-conditioned accommodations with washers/dryers and coffee/tea makers. Each accommodation is individually furnished. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, microwaves, and cookware/dishes/utensils.

Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. 42-inch flat-screen televisions come with digital channels. Housekeeping is provided on request.

Recreational amenities at the aparthotel include a fitness center.
Sonder The Heid features a fitness center, a rooftop terrace, and concierge services. Wireless Internet access is complimentary.

Sonder The Heid is a smoke-free property.

Languages

Catalan, English, French, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Family friendly

  • Free crib

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Outdoor areas

  • Rooftop terrace

Laundry

  • Laundry detergent
  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Elevator (36 inch wide door)
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board
  • Virtual front desk

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 8 floors
  • 96 units
  • Built in 2020
  • Housekeeping (on request)
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions and an access code
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Property Registration Number 913735

Sonder The Heid Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 282 out of 461 reviews
Rating 8 - Good. 85 out of 461 reviews
Rating 6 - Okay. 38 out of 461 reviews
Rating 4 - Poor. 29 out of 461 reviews
Rating 2 - Terrible. 27 out of 461 reviews

9.2/10

Cleanliness

7.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Odette

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Dennis

Traveled with group
Liked: Cleanliness, room comfort
Great place to stay
Stayed 1 night in Dec 2024

10/10 Excellent

marc

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Room comfort
Overall comfortable stay. Really spacious and clean room with fully equipped kitchen and utensils. One hiccup was that check in was 2 hours late due to housekeeping delays. This was communicated 15 mins after the original check in time but by then I already had accessed the room and saw that the space was not cleaned. Another issue we encountered was that the extra towels and blankets we requested for the sofa bed never arrived.
Stayed 2 nights in Dec 2024

10/10 Excellent

Pedro

Liked: Cleanliness, property conditions & facilities
Stayed 9 nights in Nov 2024

10/10 Excellent

Mounira

Liked: Cleanliness, property conditions & facilities
Was a really amazing place we had a really great time for my wife birthday she loved all of it
Stayed 1 night in Dec 2024

10/10 Excellent

bertrand

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great cozy place feels like home
Stayed 3 nights in Dec 2024

2/10 Terrible

Idris

Disliked: Property conditions & facilities
The heat didn’t work and at night it got so cold I could see my breathe even after Sonder claimed to had fixed it. On top of that the elevator stopped working and I had to walk up and down 8 flights of stairs. No parking attached to the building but there is a parking lot near by that charges $30 every time you enter.
Stayed 4 nights in Dec 2024

6/10 Okay

Susan

Traveled with partner
Liked: Cleanliness
Cool remodeling of an old industrial building. The one bedroom accommodation had stylish furnishings and a nicely appointed kitchen, laundry, and bath. Unfortunately the location is sketchy. The front desk was frequently unattendedThe staff was unprofessional and indifferent. The walls were paper-thin.
Stayed 3 nights in Dec 2024

10/10 Excellent

Douglas

Business traveler
Liked: Cleanliness, room comfort
Great Hotel in Philly.
I stayed here for four nights and was completely pleased. The suite was spotless and everything worked very well. I would definitely stay here again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Kalief

Business traveler
Liked: Cleanliness, property conditions & facilities
Great place to stay
Stayed 5 nights in Nov 2024

10/10 Excellent

Brandi

Liked: Cleanliness, room comfort
10/10
We stayed for 2 nights and were impressed with our room. It felt very modern chic. It was very quiet and comfy. The room was very clean as well. We used the gym and the rooftop was very nice. It is very close to center city and all things we planned on doing. Would recommend !
Stayed 2 nights in Dec 2024

10/10 Excellent

Double 0

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Audrey

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, super spacious, felt like home
Stayed 2 nights in Nov 2024

10/10 Excellent

MICHAEL

Business traveler
Liked: Cleanliness, room comfort
The hotel was excellent. The room was well-supplied and comfortable. It was within blocks of the Reading Terminal market, which is great for a quick breakfast and/or for shopping for dinner. As I have grown more comfortable with the neighborhood, free overnight parking can be found on the street - remember, you are in a city, so leave nothing in the car. There's a small park north of the hotel that looks like a nice short walk. The area is growing and I expect many more neighborhood businesses in 2025.
Stayed 3 nights in Nov 2024

10/10 Excellent

Delmy

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Bronwyn

Business traveler
Liked: Cleanliness, property conditions & facilities
Very convenient for the trade show center. Noise from neighboring units was a small issue but overall this was a very comfy place to stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Gail

Liked: Cleanliness, property conditions & facilities
Loved the Sonder. The only issues were minor 1. original door code didn't work - but got a new one via chat on my phone in minutes 2. ductwork made a loud noise when the heat went on and off - but i got used to it after the first night Staff was WONDERFUL - great concierge staff, online support excellent, service staff excellent. We'll definitely stay here again next time we're in Philadelphia.
Stayed 3 nights in Nov 2024

10/10 Excellent

Doug

Business traveler
Liked: Cleanliness, property conditions & facilities
I had never stayed at a Sonder before. I needed some help downloading the app etc but after that it worked well. You really need the app!
Stayed 3 nights in Nov 2024

10/10 Excellent

Junita

Liked: Cleanliness, property conditions & facilities
I love the sonder
Stayed 3 nights in Nov 2024

10/10 Excellent

Maxime

Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Sarah

Liked: Cleanliness
Stayed 1 night in Oct 2024

6/10 Okay

Raul

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Terrible attitude from one of the receptionists, and people making noise in the hallway
Stayed 7 nights in Oct 2024

6/10 Okay

Clare

Business traveler
Liked: Property conditions & facilities
Disliked: Cleanliness
The walls were so thin I could hear everything going on in the next room. The bed was like a futon and the humidity was so high in the room. I also saw three bugs in the shower and there were many corners that hadn’t been dusted. The building was fine but for what was advertised I was disappointed
Stayed 2 nights in Oct 2024