Sonder The Heid

3.5 star property

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Photo gallery for Sonder The Heid

Apartment, 1 Queen Bed with Sofa bed | Private kitchen | Full-size fridge, microwave, oven, coffee/tea maker
Rooftop terrace
Apartment, 1 Queen Bed with Sofa bed | Individually furnished, iron/ironing board, free cribs/infant beds
Interior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Outdoor Space
  • Dryer
  • Washer
  • Air conditioning
  • Kitchen

Explore the area

Map
325 North 13th Street, Philadelphia, PA, 19107
  • Reading Terminal Market
    ‪8 min walk‬
  • Pennsylvania Convention Center
    ‪12 min walk‬
  • Rittenhouse Square
    ‪2 min drive‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪17 min drive‬

Room options

Loft, 2 Bedrooms

  • 950 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Apartment, 1 Queen Bed with Sofa bed

  • 552 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Apartment, 1 King Bed with Sofa bed

  • 569 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Apartment, 1 Bedroom

  • 498.2 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed

  • 391.4 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Superior Apartment, 2 Bedrooms

  • 1452 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 6
  • 1 Queen Bed, 1 King Bed and 1 Double Sofa Bed

Apartment, 2 Bedrooms

  • 925.2 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Superior Apartment, 1 Bedroom

  • 498.2 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed

  • 435 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Sonder The Heid

3.5-star aparthotel in Center City
A fitness center, a rooftop terrace, and concierge services are available at this smoke-free aparthotel. WiFi in public areas is free. Each apartment provides a flat-screen TV with digital channels, plus a kitchen with a refrigerator, an oven, and a microwave. A washer/dryer, a coffee/tea maker, and a hair dryer are among the other amenities available to guests. Housekeeping is available on request.
Sonder The Heid offers 96 air-conditioned accommodations with washers/dryers and coffee/tea makers. Each accommodation is individually furnished. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, microwaves, and cookware/dishes/utensils.

Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. 42-inch flat-screen televisions come with digital channels. Housekeeping is provided on request.

Recreational amenities at the aparthotel include a fitness center.
Sonder The Heid features a fitness center, a rooftop terrace, and concierge services. Wireless Internet access is complimentary.

Sonder The Heid is a smoke-free property.

Languages

Catalan, English, French, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Family friendly

  • Free crib

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Outdoor areas

  • Rooftop terrace

Laundry

  • Laundry detergent
  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Elevator (36 inch wide door)
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board
  • Virtual front desk

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 8 floors
  • 96 units
  • Built in 2020
  • Housekeeping (on request)
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions and an access code
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Property Registration Number 913735

Sonder The Heid Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 298 out of 484 reviews
Rating 8 - Good. 90 out of 484 reviews
Rating 6 - Okay. 38 out of 484 reviews
Rating 4 - Poor. 29 out of 484 reviews
Rating 2 - Terrible. 29 out of 484 reviews

9.2/10

Cleanliness

7.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Thomas W

Business traveler
Disliked: Cleanliness, room comfort

this place sucked

worst place and experience ever! ( and I've traveled all over the world). code wouldn't work to enter room. stood in hallway fot 45 minutes. pictures showed an attractive room but turned out to be a dump. location turned out to be in a sketchy part of town. no staff to help out. when i asked to cancel the remaining days i wea flat out rejected. NEVER again!!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Kiki

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I love this property its loft style with high windows. Has a beautiful kitchen and enough space for a small family.
Stayed 1 night in Apr 2025

10/10 Excellent

ronnette, suitland

Liked: Amenities
i always use this site for all of my vacations
Stayed 3 nights in Apr 2025

8/10 Good

Hugo

Traveled with family
Disliked: Amenities, property conditions & facilities
Loved the windows. Hated that it was dirty
Stayed 2 nights in Apr 2025

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great neighborhood, great place to stay.
Stayed 1 night in Apr 2025

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Alexander

Stayed 3 nights in Apr 2025

10/10 Excellent

Romullo cezar

Business traveler
Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Nicole

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This proprty was perfect for families. In a great location for all Philadelphia sites.
Stayed 3 nights in Apr 2025

10/10 Excellent

Audrey

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay, very clean, had all the little touches including how to log on to the TV. Others had issues with noise, but that wasn't a factor for me. I would stay again.
Stayed 1 night in Apr 2025

8/10 Good

Josh

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
T-sat need to work properly take the timer off so it runs with out shutting off.
Stayed 5 nights in Apr 2025

10/10 Excellent

Ann

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed with my husband, 3 adult children, and my 9 minor children. We all absolutely loved it!! Plenty of room, they provided cribs for my two toddlers, and extra bedding! The roof was amazing. The only suggestions from my adult son: maybe put something in the bottom of the tub to mKe it non slippery. He Thought was going to meet Jesus for a moment went stepping in! Lol
Stayed 1 night in Apr 2025

10/10 Excellent

Priscilla

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very spacious lofts. I had a studio which worked out perfect for my special needs son who can be loud at times. I loved the high ceilings and retro decor. Not too crazy about self check in only because I’m not that computer savvy otherwise awesome experience, can’t wait to stay which my husband on a next visit to downtown Philadelphia.
Stayed 4 nights in Mar 2025

2/10 Terrible

Alice

Stayed 2 nights in Apr 2025

10/10 Excellent

Xudong

Liked: Cleanliness, amenities, property conditions & facilities
This room is awesome; we had seven people stay in the room and it was an easy logging experience.
Stayed 1 night in Mar 2025

10/10 Excellent

Kareem

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Sandra

Traveled with family
Liked: Amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

angela

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved it! Def a great option for longer stays because of the full kitchen and washer dryer! Will for sure be coming back
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeffrey D

Traveled with family
Liked: Cleanliness, room comfort

Excellent place. We’ll be back.

Great location near convention center and Reading Market. Easily walkable. Beautifully decorated. Onsite security at night. Check-in directions were easy. The studio had a curtain in the bedroom for privacy, but not a wall and door. The only thing negative I might say is the walls between the units seemed thin. We could hear talking and laughing next door. Ear plugs were provided, but you’re staying downtown in a city. There will be noise. It didn’t really bother us. The unit looks like the photos.
Stayed 3 nights in Apr 2025

10/10 Excellent

Songi

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property was truly amazing from the service, the accommodations and the neighborhood.....10/10. Its about an 8 min walk to Reading Terminal Market and about a 12 min walk to Chinatown.....oh and the rooftop views.....Luggage storage available and also vending machines.

10/10 Excellent

Gracie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and helpful. Has walkable places to grab food or a coffee. Vending machines for drinks and snacks.
Stayed 2 nights in Apr 2025

10/10 Excellent

Elizabeth

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Check in is very easy. Lots of space in a 2 bedroom unit. Having a fully stocked kitchen was great for our stay. The rooftop was a grrat place to relax. Easily walkable to the convention center. Good pizza and mexican nearby.
Stayed 4 nights in Apr 2025

10/10 Excellent

JAMES

Liked: Cleanliness, amenities, property conditions & facilities
Way beyond my expectations! Accommodations were delightful. Clean, quiet, comfortable, convenient. I plan to stay here again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Keith

Traveled with group
Liked: Cleanliness, room comfort
Stayed 4 nights in Mar 2025