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Hilton Philadelphia City Avenue

4.0 star property

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Lobby
Lobby
Premium bedding, in-room safe, desk, iron/ironing board
Lobby
Premium bedding, in-room safe, desk, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Breakfast available
  • Pool
  • Housekeeping
  • Bar
  • 24/7 front desk
$121
includes taxes & fees
Sep 14 - Sep 15

Explore the area

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4200 City Avenue, Philadelphia, PA, 19131
  • Fairmount Park
    ‪14 min walk‬
  • Mann Center for the Performing Arts
    ‪5 min drive‬
  • Philadelphia Zoo
    ‪6 min drive‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, Accessible

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Room, Accessible

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Accessible (Roll-in Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Double Beds, Accessible (Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible (Hearing)

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Room, 1 Queen Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King

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Standard King

8.2 out of 10
Very good
(31 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Doubles

Premium bedding, in-room safe, desk, iron/ironing board

Standard 2 Doubles

8.6 out of 10
Excellent
(29 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Queen

Premium bedding, in-room safe, desk, iron/ironing board

Standard Queen

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds

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Deluxe Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Philadelphia City Avenue

4-star hotel in West Philadelphia
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Other amenities include a snack bar/deli, a 24-hour business center, and WiFi in public areas.
Hilton Philadelphia City Avenue offers 207 accommodations with iPod docking stations and MP3 docking stations. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and safes. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the swimming pool or fitness facility.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms.

Wireless Internet access is available for a surcharge. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and a vending machine. Onsite parking is available (surcharge).

Hilton Philadelphia City Avenue has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge between 6:30 AM and 9:30 AM on weekdays.
Hilton Philadelphia City Avenue has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transportation

  • Self parking on site (USD 20 per day)
  • Valet parking on site (USD 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 8 to 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 11 floors
  • Banquet hall
  • Built in 2000
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • iPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 to 20 per person
  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
  • Self parking fee: USD 20 per day
  • Valet parking fee: USD 25 per day (in/out privileges)
  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Property Registration Number 197409

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool or fitness facility, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel Philadelphia City Avenue
Hilton Philadelphia City Avenue
Philadelphia City Avenue Hilton
Hilton Hotel Philadelphia
Hilton Philadelphia City Avenue Hotel Philadelphia
Philadelphia Hilton
Hilton Philadelphia City Avenue Hotel
Homewood Suites Philadelphia - City Ave Hotel Philadelphia
Philadelphia Homewood Suites
Homewood Philadelphia
Hilton Philadelphia City Avenue Hotel
Hilton Philadelphia City Avenue Philadelphia
Hilton Philadelphia City Avenue Hotel Philadelphia

Hilton Philadelphia City Avenue Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 468 out of 1014 reviews
Rating 8 - Good. 229 out of 1014 reviews
Rating 6 - Okay. 155 out of 1014 reviews
Rating 4 - Poor. 74 out of 1014 reviews
Rating 2 - Terrible. 88 out of 1014 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Zelita, Rahway

Stayed 1 night in May 2025

4/10 Poor

Aisha

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Valet staff and floor manager are rude to people of color and they are people of color. Too many events and noise. Children tracking water all through the lobby from the pool. I would never stay at this location again.
Stayed 1 night in May 2025

10/10 Excellent

Alfred

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
It was a great stay enjoy my night
Stayed 1 night in May 2025

4/10 Poor

Zavvio

Traveled with family
Liked: Room comfort
Disliked: Staff & service

Unreachable room service the entire stay

This hotel's check-in/reservation system is entirely broken (at least with hotels.com), reservation confirmation double-verified by hotels.com and emailed to hotel manager, which can see the email at lobby but unable to see the reservation in their system; hotels.com agent's call attempt to the hotel via its phone number (confirmed by lobby manager) could never get through, no call rang at all while the manager and me waited at the lobby, so phone system was also broken. In attempt to mitigate the problem, the super nice manager offered me a walk-in reservation with matching price to my original hotels.com reservation, so at least I don't have to go elsewhere that night. Meanwhile, I was with my 1-year-old toddler so we needed a crib; unfortunately, room service department was unreachable, even by the super nice lobby manager, via both in-hotel phone call system and the walkie talkie, nobody ever answered even when the manager confirmed that it wasn't off-hour and someone should be on duty; we retried for a few hours until manager called by 11pm saying the only (security) guy he got a hold of wasn't able to find any crib in the only room he had access to... we had to move our beds together and hope the baby won't fall off the bed, only to find all the mess underneath the bed. I won't mention more about being yelled at by valet parking guy for idling my car at the empty entrance during check-in because there were no direction to the off-campus parking lot... Worst Hilton!
Stayed 1 night in May 2025

10/10 Excellent

Alesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was clean and comfortable. The staff was excellent from Winston the front desk clerk to Martin the Bell Man to Issa the Valet attendant. The bartenders and the staff that handled the breakfast! 10/10
Stayed 2 nights in May 2025

10/10 Excellent

Sherrita

Stayed 1 night in May 2025

8/10 Good

Tawan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property nice just don’t like the parking situation
Stayed 1 night in May 2025

6/10 Okay

Christina

Traveled with group
Liked: Cleanliness, staff & service, room comfort
The room was fine but the AC was horrible. When it turned on the noise was so loud it wakes you up every time. The room cools off then heats up just to cool off again. The cool air was not consistent.
Stayed 1 night in May 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pillows too soft.
Stayed 5 nights in May 2025

2/10 Terrible

Robyn, Philadelphia

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in May 2025

6/10 Okay

Camica, Philadelphia

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
I love Hilton and the area of the hotel. One thing I dislike was the room selection. There were a sock underneath the drawer no trash can in room. the fridge top shelf has a crack and the toilet seat unattached. Also the room could have been lil more clean. The staff is friendly nevertheless
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Very nice and convenient
Stayed 1 night in May 2025

6/10 Okay

Michelle

Liked: Cleanliness, property conditions & facilities, room comfort
No parking and steps aren't good for handicap
Stayed 2 nights in May 2025

10/10 Excellent

Bushra

Very cooperative staff
Stayed 1 night in May 2025

8/10 Good

Dennis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel its self was good but waking in and out of the hotel at any time we were forced to breath in marijuana smoke . Very unprofessional and a risk to give your car to someone under the influence
Stayed 3 nights in May 2025

10/10 Excellent

Emmee

Stayed 4 nights in May 2025

6/10 Okay

James

Stayed 2 nights in May 2025

2/10 Terrible

Alberto

Stayed 1 night in May 2025

10/10 Excellent

Dario

Stayed 1 night in May 2025

4/10 Poor

Regan

Traveled with family
Disliked: Cleanliness, room comfort

Ehhh...

My family came down for a few nights for my graduate graduation and the hotel room was pretty gross regarding cleanliness... The glasses had lipstick stains, there were dead bugs around the glasses, some mystery wet stain on the chair, and just other issues with feeling comfortable and clean in the room.
Stayed 2 nights in May 2025

10/10 Excellent

Julie

Stayed 1 night in May 2025

8/10 Good

Clemens

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

This place is fine

The Hilton Philadelphia is a normal Hilton hotel. The room was nice, the bathroom beautiful. The view was just another concrete building. Parking was quite a distance away.
Stayed 1 night in May 2025

6/10 Okay

Christine A

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Just stayed two nights. Super convenient if you are going to the Mann Center!! Property is very nice. Staff is very nice, but with that being said, they are definitely understaffed!!! Had to accept a room with one bed, instead of two if we wanted to check in at 4pm. Rooms are updated and comfortable. We went for breakfast on the first morning and it was a big mistake!!! There were only two girls working and the one making coffee was completely rude. The girl waiting on tables was very sweet and doing her best. Wrong orders were coming out to customers. I don't think there was one customer who was there that wasn't frustrated!!! Parking is another negative situation!!! I would not stay here again!!
Stayed 2 nights in May 2025

8/10 Good

Chasity

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025