Embassy Suites by Hilton Philadelphia Airport

4.0 star property

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Photo gallery for Embassy Suites by Hilton Philadelphia Airport

Restaurant
Lobby
Lobby
Exterior
1 bedroom, premium bedding, down comforters, pillowtop beds

Reviews

7.4 out of 10
Good

Popular amenities

  • Housekeeping
  • Pet friendly
  • Bar
  • Room service
  • Laundry

Explore the area

Map
9000 Bartram Avenue, Philadelphia, PA, 19153
  • Citizens Bank Park
    ‪9 min drive‬
  • Wells Fargo Center
    ‪9 min drive‬
  • Lincoln Financial Field
    ‪9 min drive‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪5 min drive‬

Room options

Suite, 1 King Bed, Accessible, Bathtub

  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Suite, 2 Double Beds, Non Smoking (2 Rooms)

  • 495 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Accessible, Non Smoking (Mobility, Roll-in Shower)

  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (2 Rooms)

  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking (2 Rooms)

  • 500 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Allergy Friendly

  • 500 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Suite, 1 King Bed, Non Smoking (2 Rooms)

  • 500 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 2 Double Beds, Allergy Friendly

  • 500 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Embassy Suites by Hilton Philadelphia Airport

3.5-star hotel in Southwest Philadelphia
This hotel features a restaurant, a fitness center, and a bar/lounge. Free continental breakfast is provided, as well as free WiFi in public areas, a free airport shuttle, and free train station pick-up. Other amenities include self parking, a business center, and conference space. Housekeeping is available on request.
Embassy Suites by Hilton Philadelphia Airport offers 263 accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds and desks. Pillowtop beds feature down comforters and premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include designer toiletries and hair dryers.

Guests can surf the web using the complimentary wired Internet access. 42-inch flat-screen televisions come with premium cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wired and wireless Internet access.

This 3.5-star property offers access to a business center and 5 meeting rooms. Event facilities measuring 4568 square feet (424 square meters) include conference space. This business-friendly hotel also offers a fitness center, multilingual staff, and gift shops/newsstands. An area shuttle within 3 mi and a roundtrip airport shuttle (available 24 hours) are complimentary for guests. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Embassy Suites by Hilton Philadelphia Airport has designated areas for smoking.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Grille at the Reserve - Onsite restaurant.
Embassy Grill - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour free roundtrip airport shuttle on request
  • Free area shuttle up to 3 mi
  • Free train station pick-up shuttle
  • Self parking on site (USD 25 per day; includes in/out privileges)
  • Extended parking on site (USD 20 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Embassy Grill
  • Grille at the Reserve

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 4,568 square feet of conference space
  • 5 meeting rooms
  • Business center

Outdoors

  • In a regional park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1990
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Double sofa bed
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Living room
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
3 children, up to the age of 20 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 25.00 per day (in/out privileges)
  • Extended parking fee: USD 20 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Property Registration Number 400063

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Philadelphia Airport
Embassy Suites Philadelphia Airport
Philadelphia Airport Embassy Suites
Embassy Suites Philadelphia
Philadelphia Embassy Suites
Embassy Suites Philadelphia Airport Hotel
Embassy Suites Philadelphia Airport
Embassy Suites by Hilton Philadelphia Airport Hotel
Embassy Suites by Hilton Philadelphia Airport Philadelphia
Embassy Suites by Hilton Philadelphia Airport Hotel Philadelphia

Embassy Suites by Hilton Philadelphia Airport Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 709 out of 1822 reviews
Rating 8 - Good. 369 out of 1822 reviews
Rating 6 - Okay. 292 out of 1822 reviews
Rating 4 - Poor. 214 out of 1822 reviews
Rating 2 - Terrible. 238 out of 1822 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Altonio

Traveled with family
Disliked: Staff & service, property conditions & facilities

Run down Renovation desperately needed

The room was clean and the breakfast was GREAT. My issue was parking and the room. I stayed at plenty hotels and I've NEVER had to pay for parking. The hot water in was not hot and the bathroom door needs to be replaced and the entrance door into was squeaking. The accommodations was not worth the amount I paid to stay. I really appreciate if would consider reimbursing the parking fees!!!!!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed the stay.

Very comfortable. Wished there was more lighting in the room... especially bathroom. Difficult to apply makeup in low lights.
Stayed 3 nights in Jan 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Christian, Brooklyn

Stayed 2 nights in Jan 2025

2/10 Terrible

Verified traveler

Disliked: Staff & service

Never staying here again

This was an epic fail from the get go and very unusual experiences for the Embassy Suites. Check in took about 1 hr..only 1 check in person, there were so many unsupervised kids in the pool that pool use was impossible. Hotel staff knew that it was a problem and did nothing about it. Had to pay for parking, although there was a parking place around the hotel.
Stayed 1 night in Feb 2025

6/10 Okay

Carisma

Traveled with family
Stayed 1 night in Feb 2025

2/10 Terrible

Irene

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible! No shuttle service arrived.. we were late to the airport… had to get an Uber
Stayed 1 night in Feb 2025

10/10 Excellent

Sherman

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Jan 2025

10/10 Excellent

Donnell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Really enjoyed the pool.
Stayed 1 night in Jan 2025

10/10 Excellent

Bariyali

Liked: Cleanliness, property conditions & facilities
I like it
Stayed 1 night in Jan 2025

10/10 Excellent

Latanya

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Won’t clean the room. Kept. Asking for $200 deposit even when we just extended our stay.
Stayed 2 nights in Jan 2025

6/10 Okay

WILLIAM

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Dina

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good place

The hotel was nice and the breakfast was really good. Asked for room service a couple times and they never came. Not very customer service oriented but overall a good stay.
Stayed 4 nights in Dec 2024

2/10 Terrible

Falon

Traveled with family
Liked: Cleanliness
Disliked: Staff & service

Disappointed

Customer service at the front desk was awful. Saw is struggling with luggage and when we asked for a luggage cart they shrugged their shoulders and said the carts must be in the rooms. Continued to stand there and watch us struggle with the luggage as they fell over at the elevator and the doors close on us. When we asked for the room to be cleaned and get extra towels after the first night, it was never done after we were out for more than 8 hours. No hot water in the shower and the water pressure was horrible. Pull out sheets for sofa bed were stained. Breakfast hours change for weekend and this was not told to us. We had an early flight out and were ready for breakfast before we left and didn’t get it as they change the time to 7 am on Saturday. Overall stay was very disappointing. I normally love staying at Embassy Suites on our vacations, but this stay made our trip not a pleasant one.
Stayed 1 night in Jan 2025

10/10 Excellent

Tyisha M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five stars
Stayed 1 night in Jan 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Rachada

Stayed 1 night in Jan 2025

4/10 Poor

David

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Bathroom was in tough shape and bedroom door was broken
Stayed 1 night in Jan 2025

10/10 Excellent

Charles

Stayed 3 nights in Nov 2024

6/10 Okay

Shirley

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
We were not offered complimentary water at check in! The room was clean but the sink was clogged and NO hot water to shower…it could not be repaired!
Stayed 1 night in Jan 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

2/10 Terrible

GREG

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Vernea

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So inconvenient
Stayed 1 night in Jan 2025

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025