Kastel Petrópolis

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Kastel Petrópolis

Property entrance
Laptop workspace, free WiFi, bed sheets
50-inch Smart TV with digital channels, TV
50-inch Smart TV with digital channels, TV
Reception

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Parking available
  • Pool
  • 24/7 front desk
  • Breakfast included
  • Air conditioning
  • Kitchen

Explore the area

Map
Rua Marechal Deodoro 153, Petrópolis, RJ, 25620-150
  • Liberty Square
    8 min walk
  • Yellow Palace
    8 min walk
  • Petropolis Wax Museum
    9 min walk
  • Petropolis (QPE)
    9 min walk

Room options

Comfort Room

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

Premium Studio Suite

  • 807 sq ft
  • Sleeps 6
  • 3 Double Beds

Family Room

  • 441 sq ft
  • Sleeps 4
  • 2 Double Beds

Presidential Studio Suite

  • 474 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room

  • 474 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, Accessible

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Traditional Triple Room

  • 409 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Deluxe Room

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Kastel Petrópolis

Hotel in Historic Center
An indoor pool, a restaurant, and valet parking are available at this hotel. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk. Housekeeping is available on request.
Kastel Petrópolis offers 60 air-conditioned accommodations with hair dryers. Kitchens offer refrigerators, stovetops, and microwaves. Bathrooms include showers with rainfall showerheads.

This Petrópolis hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 50-inch Smart televisions come with digital channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool.
The hotel offers a restaurant. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This Petrópolis hotel also offers an indoor pool and an elevator. Onsite parking is available (surcharge).
A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.
Soba- Culinária Japonesa - This restaurant specializes in Japanese cuisine.

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (BRL 25 per night)

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant

Restaurants on site

  • Soba- Culinária Japonesa

Things to do

  • Indoor pool

Family friendly

  • Dining table
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • Elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Dining table
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Valet parking fee: BRL 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Kastel Petrópolis Hotel
Kastel Petrópolis Petrópolis
Kastel Petrópolis Hotel Petrópolis

Kastel Petrópolis Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 155 out of 223 reviews" "
Rating 8 - Good. 42 out of 223 reviews" "
Rating 6 - Okay. 15 out of 223 reviews" "
Rating 4 - Poor. 6 out of 223 reviews" "
Rating 2 - Terrible. 5 out of 223 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Marco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice, modern, and comfortable hotel within walking distance to restaurants and attractions. Spacious room with separate bedroom and kitchen. Breakfast served at time requested. Small indoor pool always a good option for the kids. Convenient valet parking on-site for about $5 US per day. Only downside was city noises (alarms, cars, etc.) outside window pretty much all night long. Next time I will try a room on higher floor facing away from the street.
Stayed 3 nights in Aug 2024

8/10 Good

richard

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staff is wonderful. Only problem is that Expedia says the presidential suite has 2 bathrooms. It only has one. It was an inconvenience
Stayed 2 nights in Aug 2024

10/10 Excellent

janaina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Amandeep

Business traveler
Liked: Cleanliness, property conditions & facilities
Great location, new
Good location, big rooms, noisy on 1st floor with parking garage bell ringing all night, the valcony facing the street has road noise and the light from outside hallway comes under the door where the bed faces directly. Ive stayed before in the larger rooms on higher floor where this isnt an issue. Breakfast to the room is a nice touch but clearlt prepared a few hours earlier so loses its freshness.
Stayed 4 nights in Nov 2023

10/10 Excellent

Hunter

Stayed 2 nights in Oct 2023

8/10 Good

yasmine

Clara e Isabela, o rapaz da manutenção e o rapaz que estaciona o carro são muito profissionais. O gerente também muito profissional. O café da manhã não é bom. Tive que pagar para estacionar o carro!!!
Stayed 2 nights in Sep 2023

10/10 Excellent

Merilene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Bruno

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Aceitável! Café da manhã no quarto não achei legal!
Stayed 3 nights in Jul 2024

8/10 Good

LUIZ

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
NÃO GOSTEI DO CAFE SER NO QUARTO. O BOX DO WC A AGUA FICA EMPOSSADA, NÃO TEM CAIMENTO PARA O RALO (QUARTO 102)
Stayed 2 nights in Sep 2024

10/10 Excellent

ANDRE

Stayed 5 nights in Sep 2024

8/10 Good

Eliasar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Matheus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Final de Semana em Petropolis
o atendimento foi incrível do início ao fim. Os quartos são super bem com o que tem de melhor para melhorar a nossa viagem.
Stayed 2 nights in Sep 2024

10/10 Excellent

ADRIANA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adorei o hotel, quarto e localização. Tudo novinho, quarto todo equipado com mini cozinha. Recomendo 100%
Stayed 1 night in Sep 2024

8/10 Good

Renato

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Hotel com tarifa alta, esperava mais zelo dos funcionarios. Por diversas vezes pedimos itens (toalhas umas 5 vezes, travesseiros, ferro...nunca nos foi dado, apenas toalhas para piscina depois do terceiro pedido.) que nunca recebemos. Precisa melhorar muito o atendimento.
Stayed 1 night in Sep 2024

10/10 Excellent

Joao Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom
Tudo excelente, experiência incrivel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

MARCOS TIAGO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito bem localizado, a recepção é muito competente.Todos muito atenciosos. Extremamente limpo.
Stayed 3 nights in Jul 2024

6/10 Okay

Kélia

Traveled with group, Traveled with family
Liked: Staff & service
Estadia em familia
Nossa experiencia foi muito boa. Por indicação de um casal amigo que ja havia hospedado meses atras. fizemos a reserva e estadia com mais quatro casais. custo beneficio muito bom. localização.
Stayed 3 nights in Aug 2024

10/10 Excellent

Adriano

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima localização p/ passear no Centro Histórico
Excelente localização para passear no centro histórico à pé. Quarto muito amplo mesmo, com dois cômodos independentes sendo uma suíte com cama de casal, além de outro banheiro para uso comum. Tudo muito novo. Cooktop por indução. Piscina de bem quentinha no terraço, de formato retangular e ao centro certamente inspirada em piscinas de banho romanas. Funcionários muito atenciosos e prestativos. E apresenta um shopping ao lado para eventuais necessidades de compra, refeição e entretenimento. E ao lado da rua Tereza, onde se concentram inúmeras lojas de roupas com boa qualidade e preço.
Stayed 3 nights in Aug 2024

10/10 Excellent

Giulianna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiência maravilhosa! Hotel confortável, limpo, equipe atenciosa.
Stayed 1 night in Aug 2024

10/10 Excellent

Ana Lucia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente experiência
Excelente estadia. Hotel novo, mt organizado e limpo. Gostei de td e recomendo.
Stayed 2 nights in Jul 2024

6/10 Okay

giselle

Traveled with family
Disliked: Cleanliness, staff & service
Atendimento péssimo
O check in foi terrível. Viajei com pessoas idosas e por isso me comuniquei com a central do hotel e com o próprio hotel para solicitar que os quartos ficassem no mesmo andar pois precisava prestar assistência as idosas. Está solicitação foi confirmada como aceita através do WhatsApp. Ao chegarmos informaram q não havia disponibilidade para todos no mesmo andar. Não bastasse isso um dos quartos disponibilizados estava sujo, ainda com o café da manhã servido, cama desarrumada etc. Após muito esperarmos nos acomodaram no segunda do andar que tinha corredores sujos. Foi realmente uma decepção pois não tiveram nenhum tipo de respeito e consideração com nossa família. O hotel parecia muito agradável e acredito que se não fosse esse caos causado no check in teríamos uma boa estadia. Realmente lamentavel
Stayed 2 nights in Aug 2024