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Hotel Palace Serra Verde Imperial

3.0 star property

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Photo gallery for Hotel Palace Serra Verde Imperial

Outdoor pool
Outdoor pool
Game room
Property amenity
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Bar
  • Room service
  • Pool
  • Laundry
  • 24/7 front desk

Explore the area

Map
Rua Manoel Delfim Sarmento, Cachoeiras de Macacu, 28680-000
  • Three Peaks State Park
    ‪5 min drive‬
  • Sete Quedas Waterfall
    ‪12 min drive‬
  • Guapiaçu Ecological Reserve
    ‪27 min drive‬

Room options

View all photos for Standard Room

Standard Room | Minibar, desk, blackout drapes, free WiFi

Standard Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, desk, blackout drapes, free WiFi

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed

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Pool

Hotel Netto

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.9 out of 5, Exceptional, (34)
The price is $42
per night
$45 total
includes taxes & fees
Mar 15 - Mar 16
Hotel Netto

About this property

Hotel Palace Serra Verde Imperial

3-star Cachoeiras de Macacu hotel with rooftop terrace
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Other amenities include a rooftop terrace, a meeting room, and dry cleaning.
Hotel Palace Serra Verde Imperial offers 43 air-conditioned accommodations with minibars and complimentary toiletries. LCD televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This Cachoeiras de Macacu hotel also offers an outdoor pool, a rooftop terrace, and an arcade/game room. A roundtrip airport shuttle is complimentary to guests (available 24 hours).

Hotel Palace Serra Verde Imperial is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10 AM.
Onsite venue - This restaurant specializes in Brazilian cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour free roundtrip airport shuttle
  • Area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Late check-in fee: BRL 60 for check-in between 2:00 PM and 5:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-in fee: BRL 60 for check-in between 2:00 PM and 5:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Hotel Palace Serra Verde Imperial Cachoeiras de Macacu
Palace Serra Verde Imperial Cachoeiras de Macacu
Palace Serra Verde Imperial
Palace Serra Verde Imperial
Hotel Palace Serra Verde Imperial Hotel
Hotel Palace Serra Verde Imperial Cachoeiras de Macacu
Hotel Palace Serra Verde Imperial Hotel Cachoeiras de Macacu

Hotel Palace Serra Verde Imperial Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 18 out of 37 reviews
Rating 8 - Good. 11 out of 37 reviews
Rating 6 - Okay. 4 out of 37 reviews
Rating 4 - Poor. 3 out of 37 reviews
Rating 2 - Terrible. 1 out of 37 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Renata Thais

Stayed 1 night in Nov 2024

10/10 Excellent

José Ricardo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Jamila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Vagner

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estadia.
Tudo perfeito, mas não recomendo o quarto numero 210, além de pequeno encontra se com as paredes sujas e rejuntes aparentes no vaso do banheiro. Hotel bem decorado e muito agradável com excelente custo benefício.
Stayed 3 nights in May 2024

10/10 Excellent

SHIRLEY H

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

8/10 Good

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BOM
Stayed 1 night in Jan 2024

10/10 Excellent

César

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

4/10 Poor

Meire

Disliked: Property conditions & facilities, room comfort
Banheiro entupido chave porta do quarto c problema chuveiro não aquece suficiente tv com imagem horrível
Stayed 1 night in Dec 2023

6/10 Okay

Eduardo

Stayed 1 night in Nov 2023

10/10 Excellent

WOLNEY

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bom hotel
Bom hotel, preço justo, boas instalações e boa equipe. Só nao leva nota maxima porque as TVs nao funcionam bem. mas tirando isso ótimo custo x beneficio.
Stayed 1 night in Jul 2023

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Sérgio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atendimento!
Foi Otimo! Excelente atendimento!
Stayed 1 night in Jun 2023

10/10 Excellent

PRISCILA SANTOS

Stayed 1 night in Apr 2023

10/10 Excellent

Roseane

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

2/10 Terrible

Elizabeth

Stayed 1 night in Nov 2022

8/10 Good

Valtemi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Carlos Augusto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Edmilson Linhares

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sonho
Muito bom, atendimento,refeições e o entorno no hotel com bastante comércio. Pena que no período que estive lá, tempo não ajudou a chuva foi constante.
Stayed 3 nights in Dec 2021

10/10 Excellent

Fabiano

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel simples, porém bem conservado, limpo e bom café da manhã! Atendimento muito bom, funcionários simpáticos, agradáveis e atenciosos!
Stayed 1 night in Dec 2021

6/10 Okay

Rommel

Liked: Cleanliness
No primeiro dia faltou água quente no chuveiro, poderia ter um jogo de mesa e cadeiras na parte superior da piscina, como foi uma estadia de 1 dia, foi satisfatória, bom que a TV era smart, porém o café da manhã é muito fraco
Stayed 1 night in Nov 2021

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!
Funcionários extremamente educados e solícitos, café da manhã muito gostoso e ambiente limpo.
Stayed 2 nights in Nov 2021

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

JEFERSON A P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi uma experiência muito agradável
Gostamos muito, descansamos e curtimos os momentos que lá passamos.
Stayed 1 night in Jul 2021