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Arcozelo Palace Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Arcozelo Palace Hotel

Outdoor pool
Garden
Interior
Exterior
Front of property - evening/night

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
Estrada Capitão Zenóbio, 1100, Paty do Alferes, RJ, 26950-000
  • Matriz de Nossa Senhora da Conceicao Church
    9 min walk
  • Padaria Patyense
    1 min walk
  • Rodoviária de Petrópolis
    67 min drive
  • Petropolis (QPE)
    141 min drive

Room options

View all photos for Standard Room

Minibar, desk, blackout drapes, free cribs/infant beds

Standard Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite

Minibar, desk, blackout drapes, free cribs/infant beds

Suite

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Basic Room

Minibar, desk, blackout drapes, free cribs/infant beds

Basic Room

  • Sleeps 2
  • 1 Double Bed

About this property

Arcozelo Palace Hotel

3-star Paty do Alferes hotel with restaurant
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour front desk. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a garden and a TV in a common area.
Arcozelo Palace Hotel offers 185 accommodations with minibars and blackout drapes/curtains. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This Paty do Alferes hotel also offers an outdoor pool, a garden, and complimentary supervised childcare. Onsite self parking is complimentary.

Arcozelo Palace Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 8:00 AM and 10:00 AM.
Arcozelo Palace Hotel has a restaurant on site.

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A restaurant

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Free supervised activities for children
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Shower
  • Towels provided

Food and drink

  • Minibar

More

  • Desk

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 5:00 PM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Arcozelo Palace Hotel Hotel
Arcozelo Palace Hotel Paty do Alferes
Arcozelo Palace Hotel Hotel Paty do Alferes

Arcozelo Palace Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 5 out of 12 reviews" "
Rating 8 - Good. 1 out of 12 reviews" "
Rating 6 - Okay. 4 out of 12 reviews" "
Rating 4 - Poor. 2 out of 12 reviews" "
Rating 2 - Terrible. 0 out of 12 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

4.0/10

Amenities

6.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Fernando

Liked: Cleanliness, property conditions & facilities
Fraca
O local e lindo e bem limpo, os funcionários são muito prestativos. Com relação ao quarto que me colocaram estava muito distante da recepção e por outro lado o interfone nao funcionava e tive que descer varias vezes varias escadas para pedir alguma coisa(televisão nao funcionava e pedido de travesseiros e cobertores),isso me cansava muito. Fizeram a troca de televisao mas fiquei sem o controle remoto. Acredito que a culpaseja mais da Administração do hotel.
Stayed 2 nights in Jun 2021

8/10 Good

Roberta

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Razoável
Em termos de conforto o hotel é fraco, mobiliários antigos, tv antiga, tudo bem antigo e sem manutenção adequada. Wi fi não pega nos quartos, somente na recepção, café da tarde tem mais pão que outra coisa. As sobremesas acabavam e não tinha reposição. Mas a festa junina estava muito boa, boa mesmo!
Stayed 2 nights in Jun 2021

4/10 Poor

Angelita

Liked: Cleanliness
Stayed 1 night in Nov 2020

6/10 Okay

Cristiane

Final de semana
Acho que já foi melhor. Na primeira noite não atendiam o interfone na recepção. Por ter ficado um tempo fechado durante a pandemia acho que o hotel deveria estar mais limpo. A festa junina/acostuma foi ótima
Stayed 2 nights in Aug 2020

10/10 Excellent

😊Arthur, Rio de Janeiro RJ

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
A Recreação foi maravilhosa, meu filho e os amiguinhos adoraram!
Stayed 2 nights in Oct 2020

6/10 Okay

Verified traveler

Stayed 2 nights in Oct 2020

10/10 Excellent

Kátia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
voltarei
Maravilhosa, o hotel e incrível e os funcionários são muito receptivos.
Stayed 1 night in Aug 2020

4/10 Poor

Letícia dos Santos

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel com pouco conforto em suas instalações, tv não funciona, sem wifi nos quartos, interfone não funciona.
Stayed 2 nights in Aug 2020

6/10 Okay

Ronivaldo

Liked: Cleanliness, staff & service
Poderia ser inesquecível
No geral foi bom ,mas poderia ser melhor se banheiro tivesse box e não somente cortina sem divisão, a agua do banho molhava o chão todo e o vaso,porta agarrava, endredons manchados parecendo sujo,e a hipocrisia de as piscinas ñ estarem liberadas,já que estaríamos em contato com a água.
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Com Pensāo completa, super farto, maravilhoso!!!
Stayed 1 night in Jul 2020

10/10 Excellent

Valeria

Stayed 1 night in Jul 2020

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo lugar para relaxar.
Achei o hotel muito bom com lugares bonitos com uma vista excelente ta natureza, atendimento ótimo, não tenho o que reclamar, achei minha estadia muito boa.
Stayed 2 nights in Jul 2020