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Águas Palace Hotel

3.0 star property

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Photo gallery for Águas Palace Hotel

Standard Triple Room | View from room
Dining
Exterior
Standard Triple Room | View from room
Individually decorated, desk, blackout drapes, iron/ironing board

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
Rua Governador Eraldo Gueiros, 83 A, Centro, Petrolina, PE, 56304-580
  • Petrolina Cathedral
    ‪8 min walk‬
  • Sao Francisco River Park
    ‪10 min walk‬
  • Fogo Island
    ‪14 min walk‬
  • Petrolina (PNZ-Senador Nilo Coelho Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Triple Room

Individually decorated, desk, blackout drapes, iron/ironing board

Standard Triple Room

  • River view
  • 10 sq ft
  • Sleeps 3
  • 1 Large Twin Bed and 2 Twin Beds

Classic Single Room

  • Sleeps 2
  • 1 Twin Bed

Similar properties

Property grounds

Hotel do Grande Rio

  • Pool
  • Breakfast included
  • Kids pool
  • Parking included
4.0 out of 5, Very Good, (192)
The price is $47
per night
$49 total
includes taxes & fees
May 21 - May 22
Hotel do Grande Rio

About this property

Águas Palace Hotel

3-star Petrolina hotel with restaurant
This hotel features a restaurant, 24-hour room service, and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and multilingual staff assistance are onsite.
Águas Palace Hotel offers 70 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. Each accommodation is individually decorated. 32-inch LCD televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant. Wireless Internet access is complimentary. This Petrolina hotel also offers a terrace, multilingual staff, and tour/ticket assistance.

Águas Palace Hotel has designated areas for smoking.

Águas Palace Hotel has a restaurant on site.
24-hour room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Built in 1998
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Águas Palace Hotel Petrolina
Águas Palace Hotel
Águas Palace Petrolina
Águas Palace
Aguas Palace Hotel Petrolina, Brazil
Águas Palace Hotel Hotel
Águas Palace Hotel Petrolina
Águas Palace Hotel Hotel Petrolina

Águas Palace Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 42 out of 159 reviews
Rating 8 - Good. 49 out of 159 reviews
Rating 6 - Okay. 46 out of 159 reviews
Rating 4 - Poor. 14 out of 159 reviews
Rating 2 - Terrible. 8 out of 159 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

José Tadeu n b soares

Liked: Cleanliness
Stayed 1 night in May 2025

4/10 Poor

NADIA

Disliked: Property conditions & facilities
Hotel fraquinho
Stayed 4 nights in Apr 2025

8/10 Good

ANDRE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Alisson

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Maria de Nazaré

Liked: Cleanliness, staff & service
Equipe de atendimento excelente. Minhas únicas observações negativas são sobre a cama baixa e e colchão mole e a localização, tão central que parece o Brás ou Madureira. Mas mesmo assim é uma das melhores opções de hospedagem em Petrolina.
Stayed 1 night in Apr 2025

8/10 Good

Sérgio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Vanyelle

Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2025

2/10 Terrible

Fernando

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

César

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Rosangela

Stayed 2 nights in Apr 2025

10/10 Excellent

Cleane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo

Amei o quarto onde fiquei. Tudo bem limpo, o café da manhã muito bom.Sai satisfeita pela atendimento, e os recepcionistas são pessoas maravilhosas. Grata.
Stayed 3 nights in Mar 2025

4/10 Poor

Filipe

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

MUITO A MELHORAR

Atendimento da recepção muito bom, pessoal educado, atencioso e rápido. Porém o quarto o ar condicionado não gela, a cama não é confortável, o travesseiro estava com mancha, apenas uma toalha no banheiro, não disponibilizam shampoo, condicionador. ELEVADOR dá um tranco na parada de cada andar, não aparenta segurança, e para um elevador essa fator é de fundamental importância.
Stayed 1 night in Mar 2025

10/10 Excellent

Rosangela

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

George

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

marcelo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Destaque para o café da manhã.
Stayed 2 nights in Mar 2025

6/10 Okay

José Tadeu n b soares

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

LEOPOLDO

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Anderson

Stayed 1 night in Feb 2025

10/10 Excellent

Mauryceia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Os quartos são muito confortáveis. Solicitei cobertores extras e fui prontamente atendida. O café da manhã tem uma variedade enorme de pães, sucos, e outros alimentos.
Stayed 1 night in Mar 2025

6/10 Okay

Wilson Cassiano

Stayed 3 nights in Mar 2025

6/10 Okay

Antonio

Disliked: Cleanliness, staff & service, property conditions & facilities
O único atendente que merece parabéns é JOHN, ele entrou em contato antes oferecendo pacote e procurou resolver todos os meus problemas na estadia! Os outros atendentes pouco se interessavam e nem prestavam informações demonstrando desprezo ao cliente! Petrolina é uma cidade que está cada vez mais se desenvolvendo e merece atendentes mais simpáticos e que interagem de forma melhor com o cliente! Meus parabéns pela estadia são para John! Resolveu até problemas que não eram de seu turno!
Stayed 3 nights in Mar 2025

10/10 Excellent

José

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Geziel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025