This hotel features a restaurant, 24-hour room service, and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and multilingual staff assistance are onsite.
Águas Palace Hotel offers 70 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. Each accommodation is individually decorated. 32-inch LCD televisions come with cable channels. Bathrooms include showers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
The hotel offers a restaurant. Wireless Internet access is complimentary. This Petrolina hotel also offers a terrace, multilingual staff, and tour/ticket assistance.
Águas Palace Hotel has designated areas for smoking.
Águas Palace Hotel has a restaurant on site.
24-hour room service is available.
Languages
English, Portuguese, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
A restaurant
Family friendly
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Guest services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Outdoors
Terrace
Accessibility
Elevator
More
1 building
7 floors
Built in 1998
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Shower
Towels provided
Entertainment
32-inch LCD TV with cable channels
Food and drink
24-hour room service
Refrigerator
More
Air conditioning
Desk
Individual decor
Iron/ironing board on request
Phone
Policies
Check-in
Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Property is also known as
Águas Palace Hotel Petrolina
Águas Palace Hotel
Águas Palace Petrolina
Águas Palace
Aguas Palace Hotel Petrolina, Brazil
Águas Palace Hotel Hotel
Águas Palace Hotel Petrolina
Águas Palace Hotel Hotel Petrolina
Águas Palace Hotel Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 27 out of 126 reviews" "
10 - Excellent
27
Rating 8 - Good. 41 out of 126 reviews" "
8 - Good
41
Rating 6 - Okay. 40 out of 126 reviews" "
6 - Okay
40
Rating 4 - Poor. 11 out of 126 reviews" "
4 - Poor
11
Rating 2 - Terrible. 7 out of 126 reviews" "
2 - Terrible
7
7.6/10
Cleanliness
7.8/10
Staff & service
6.0/10
Amenities
7.0/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
6/10 Okay
Paulo
Traveled with group
Sep 4, 2024
Liked: Cleanliness
Disliked: Staff & service, amenities
Na chegada, funcionários da recepção mais interessados no jogo de futebol (na TV) do que em fazer o check-in. Nunca vi isso. Quarto bem precário - só 1 tomada para carregar celular, colchão velho (sem firmeza) e roupa de cama SEM lençol para cobrir - apenas a colcha que estava na cama. Ponto positivo: excelente café-da-manhã.
Hotel com mofo nas paredes do quarto e tb com tv
Somente com 3 canais . Toalhas finas e preço alto para o que esse hotel oferece
Celso
Stayed 6 nights in Apr 2024
10/10 Excellent
Willian
Apr 21, 2024
Willian
Stayed 1 night in Apr 2024
8/10 Good
Jose carlos
Apr 11, 2024
Jose carlos
Stayed 1 night in Apr 2024
6/10 Okay
Anderson
Business traveler
Apr 8, 2024
Liked: Cleanliness, room comfort
Disliked: Staff & service
Anderson
Stayed 2 nights in Apr 2024
6/10 Okay
REINALDO
Mar 15, 2024
Liked: Cleanliness, staff & service
Tratamento muito bom. Café também. Televisões não são smart, poderiam melhorar para usarmos netiflix, por exemplo.
Estacionamento pequeno e funcionários ocupam vagas.
Localização muito boa, perto de tudo. Retornaria.
Muito boa a estadia.
Passei cinco dias/4 diárias e gostei muito das acomodações e do café da manhã.
Hotel com excelente localização, área central da cidade de Petrolina.