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Palm Hotel and Spa

5.0 star property

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Photo gallery for Palm Hotel and Spa

Outdoor spa tub
Garden
Ocean view, open daily
2 outdoor pools
Superior Room | 1 bedroom, premium bedding, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Grand' Anse, Petite-Ile, 97429
  • Grande Anse Beach
    ‪7 min walk‬
  • St. Pierre Beach
    ‪9 min drive‬
  • Grand Galet Falls
    ‪29 min drive‬
  • Saint-Pierre (ZSE-Pierrefonds)
    ‪15 min drive‬

Room options

View all photos for Family Suite

View from room

Family Suite

  • 592 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for POOL LODGE

POOL LODGE | 1 bedroom, premium bedding, minibar, in-room safe

POOL LODGE

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 Double Bed

  • 441 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room

Superior Room | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room

  • 366 sq ft
  • Sleeps 3
  • 1 Double Bed

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About this property

Palm Hotel and Spa

5-star hotel in Grande Anse
This smoke-free hotel features 2 restaurants, 2 outdoor pools, and a full-service spa. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Palm Hotel and Spa offers 70 accommodations with private pools and minibars. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, facials, and body scrubs. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Palm Hotel and Spa features a full-service spa, 2 outdoor swimming pools, a steam room, and a fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This luxury hotel also offers a library, a terrace, and an arcade/game room. Complimentary secured self parking is available on site, along with a car charging station.

Palm Hotel and Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Palm Hotel and Spa has 2 restaurants serving lunch and dinner.
Le Makassar - This fine-dining restaurant specializes in local cuisine. Reservations are required. Open select days.
KAH Beach & Restaurant - This beach restaurant specializes in French cuisine and serves light fare only. Open daily.
KOKOA BAR - This bar overlooks the ocean. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free secured self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 35 for adults and EUR 22 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • KAH Beach & Restaurant
  • KOKOA BAR
  • Le Makassar

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Ecotours
  • Full-service spa
  • Gym
  • Helicopter/airplane tours
  • Library
  • Mini golf
  • Steam room

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini golf
  • Private pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Dock
  • Garden
  • Outdoor furniture
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • Hardwood flooring in room
  • No elevator
  • Tile flooring in room

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Outdoor shower
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels
  • Private pool

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: EUR 195.00
  • Christmas Eve (December 24) Gala Dinner per child: EUR 95.00 (from 3 to 12 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: EUR 280.00
  • New Year's Eve (December 31) Gala Dinner per child: EUR 95.00 (from 3 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 35 for adults and EUR 22 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Palm Hotel Petite-Ile
Palm Petite-Ile
Palm Hotel & Spa Reunion Island/Petite-Ile
Palm Hotel and Spa Hotel
Palm Hotel and Spa Petite-Ile
Palm Hotel and Spa Hotel Petite-Ile

Palm Hotel and Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 105 out of 170 reviews
Rating 8 - Good. 52 out of 170 reviews
Rating 6 - Okay. 9 out of 170 reviews
Rating 4 - Poor. 2 out of 170 reviews
Rating 2 - Terrible. 2 out of 170 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Claire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and great views out over the coast
Stayed 2 nights in Oct 2024

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

mostly good

areas that were good - service in all areas Bad limited dining venues, room towels
Stayed 6 nights in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Palm Hotel and Spa is located in a beautiful part of Reunion Island surrounded by lush scenery and gorgeous beaches. The hotel facilities were top notch and the staff were exceptionally accommodating and bent over backwards to give our family the best experience possible. The only downside is that there is a slight trade off with the location. While it is stunning, being further south meant that travel time to the main attractions of the island is a bit longer, roughly 1.5 hours to the volcano, cirques, Le Maido, etc...
Stayed 7 nights in Mar 2020

8/10 Good

Jean-Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Sonny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Rooms nice but Not luxurious, also suffer from detious traffic noise, being close to a busy road. The dining, pools, spa and bars are very good. Note that there are many families and kids, didnt bother us, but if youre looking for romantic couples place, take into account....
Stayed 4 nights in Oct 2018

8/10 Good

VERONIQUE

Liked: Cleanliness, staff & service, room comfort
It was a great experience however we were stunned by the deluxe room it was mentioned with bathtub and no bathtub . The pictures with beach...
Stayed 2 nights in Sep 2018

10/10 Excellent

Jairo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great and only worth 5* hotel in La Teunion

The Palm is probably the only 5 star hotel of La Reunion. Nice entrance, plenty of parking and polite customer service. Swimming pool was big and nice overall. There is a small section called the beach, with sand that made you feel a bit closer to the sea even though it's next to the swimming pool. There is no beach close as there are sharks in the area. Through a parñth you can go to a natural pool next to the sea. Hotel has a jacuzzi with nice views. Lunch in the bar pool was tasty with more summery options. Dinner can be a la carte or buffet. Nice quality. In general a nice experience even though for moments the rain appeared. Rooms were well distributed, spacious and clean. The bed was magnificent, make you feel cozy straight away.
Stayed 2 nights in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, phenomenal location, pools and rooms. Best hotel on Reunion Island. The restaurants are expensive so don't be afraid to venture out to st Pierre.
Stayed 2 nights in Aug 2017

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Haven of the volcanic island

Spa experience was fantastic, Everything is very French, minimal English so be prepared with your French book

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Al fresco Zen

Beautiful location with stunning view over the ocean. Excellent facilities and helpful staff. Main dining room serves good food. All lounges, restaurants, lobby and bar are open to the fresh air. Which is fine if you don't mind sharing your space and sometimes food with the birds, and can tolerate the drafts. The rather poor beach is public and accessible by 15 minute hike on a fairly precipitous path, or by shuttle. But there are two well maintained pools. The lunch menu at the cafe was well presented but looked a bit Brake Bros.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Lovely rooms, beautiful grounds, spacious pool area overlooking the Indian Ocean - never felt crowded (though it wasn't peak season, which may have helped.) Nice spa. Restaurant service was quite slow on three consecutive nights, not what you'd expect from a five star hotel, though food itself was nice. This was our only grumble, however, and we would go back to this hotel.

6/10 Okay

Connie, Reunion

Liked: Cleanliness, staff & service
Disliked: Room comfort

No view

We had booked a junior suite, There is no view from the room. The terraces is surrounded by a 2 meter high fence. The fence can be opened and then the view right into the neighboring House. All in all, a disappointing experience.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good hotel, a little to flashy but otherwise comfortable rooms with suitable appointments. Helpful staff and good location.

10/10 Excellent

ZYON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un bonheur absolu

Séjour fabuleux. Un hôtel proche de la perfection aussi bien en terme d’emplacement que de services proposés. Une vraie coupure avec le quotidien car tout est fait pour vous servir. Le personnel est agréable et rend le séjour inoubliable.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jean-Sébastien, Saint Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Le dîner de la St Valentin : le cerf n’était pas assez cuit et la mastication était très difficile. Nous n’avons pas pu terminer ce plat. Sinon, l’ensemble du personnel nous a très bien accueilli, la chambre était propre et entretenu, pareil pour l’ensemble de l’établissement. Nous reviendrons
Stayed 2 nights in Feb 2025

10/10 Excellent

benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent séjour dans cet établissement, personnel attentionné et chaleureux. Les équipements de l’hôtel sont magnifiques. Rien à dire, vaut son prix.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jens Nodskov

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

SOLANGE

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Didier

Stayed 1 night in Nov 2024

10/10 Excellent

giovanna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Stayed 1 night in Oct 2024

10/10 Excellent

Loïc

Stayed 1 night in Apr 2024

10/10 Excellent

Gilles, DEMBENI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hébergement de haute qualité, mais la situation géographique semble être un peu isolée.
Stayed 4 nights in Mar 2024

8/10 Good

Paulo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gutes Hotel inmitten der Natur. Gutes Frühstück, schöne Aussicht. Nettes Personal.
Stayed 2 nights in Mar 2024