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Queensgate Hotel

3.0 star property

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Photo gallery for Queensgate Hotel

Desk, blackout drapes, soundproofing, iron/ironing board
Dinner served, Mediterranean cuisine
Dinner served, Mediterranean cuisine
Front of property
Point of interest

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

Map
5 Fletton Avenue, Peterborough, England, PE2 8AX
  • Peterborough Cathedral
    ‪14 min walk‬
  • Showcase Cinema
    ‪4 min drive‬
  • Activity World
    ‪4 min drive‬
  • Cambridge (CBG)
    ‪57 min drive‬

Room options

View all photos for Standard Twin Room, 2 Twin Beds

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Twin Room, 2 Twin Beds

  • 125 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room, 1 Twin Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Single Room, 1 Twin Bed

  • 100 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, 1 Double Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Double Room, 1 Double Bed

  • 119 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Double Room, 1 King Bed

Luxury Double Room, 1 King Bed | Desk, blackout drapes, soundproofing, iron/ironing board

Luxury Double Room, 1 King Bed

  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Desk, blackout drapes, soundproofing, iron/ironing board

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, 1 Double Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Superior Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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About this property

Queensgate Hotel

3-star Peterborough hotel close to Peterborough Cathedral
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Queensgate Hotel offers 42 accommodations with coffee/tea makers and designer toiletries. LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business amenities at this 3-star property consist of a business center, a meeting room, and limo/town car service.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.

Queensgate Hotel is a smoke-free property.

Full breakfasts are available for a surcharge between 6:30 AM and 9:00 AM on weekdays.
Sweet Olives Restaurant - This restaurant specializes in Mediterranean cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 9 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Sweet Olives Restaurant

Things to do

  • 9-hole adjacent golf course
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 15.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are available for GBP 15.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 9 per person
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Rollaway bed fee: GBP 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Queensgate
Queensgate Hotel
Queensgate Hotel Peterborough
Queensgate Peterborough
The Queensgate Hotel
OYO Queensgate Hotel
Queensgate Hotel Hotel
Queensgate Hotel Peterborough
Queensgate Hotel Hotel Peterborough

Queensgate Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 129 out of 510 reviews
Rating 8 - Good. 204 out of 510 reviews
Rating 6 - Okay. 95 out of 510 reviews
Rating 4 - Poor. 48 out of 510 reviews
Rating 2 - Terrible. 34 out of 510 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deven nights stay. Nothing amazing and nothing terrible.
Stayed 1 night in Nov 2024

10/10 Excellent

HELEN

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet too much bread rolls. People in party, mostly over 70 yrs old. Not appropriate, foods, for clients that old. May be to ask organiser, age of party.
Stayed 1 night in Oct 2024

4/10 Poor

David, Wakefield

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Staff not bothered no menus available ie won’t don’t have this we don’t have that. It was like a sit com scene
Stayed 1 night in Oct 2024

8/10 Good

Arul Jothi

Worth for long stays and outside city center
Stayed there for 7 days, 15min to city centre by foot, no major complaints except breakfast. On the road and bit of noisy
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Great experience
Stayed 2 nights in Oct 2024

2/10 Terrible

Matthew

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here about a month ago and ended up being told that the hotel doesn’t deal with refunds for the inadequate quality of our stay there, and to email a specific email. Didn’t even get a reply to the email sent. Which was thorough and explained our full situation. We were accompanied by two disabled elderly companions and the rooms were; dirty, uncomfortable, stuffy, hot, and rusted in the bathroom. To the point where we left after the first night. We only asked for a partial refund but got no reply we were basically told it wasn’t their problem and the only way to even make a complaint was through this email, not even a reply. Our own room me and my partner, was also dirty, towels didn’t smell properly washed, bed had a massive dip to which my partner didn’t sleep. Tried to have a bath and there was no plug, dust scattered all over the place. Only saving grace was the barman on the night shift who let us drown our sorrows having to stay in the dingy state. Apart from the the place is a joke as a business in the centre of Peterborough, and I accommodating to the disabled tenants who stayed there. We didn’t even get to attend the event we came down for as my grandad was sent sick from the stay in their room and was subsequently sick for at least a week after. Absolutely no excuse for this and the business obviously needs an owner who gives a damn about it, as I’m sure a vacuum and a dust pan isn’t too much to pay for. Thank you.
Stayed 2 nights in Sep 2024

4/10 Poor

Jasmin

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2024

6/10 Okay

Steven

Traveled with family
If you want a luxury top class B & B, this isn't it. However, it was OK, it suited our needs .... somewhere reasonable to sleep, a decent breakfast and at quite a low cost.. In fact the only real complaint i personally had, was that i couldn't operates the TV... Google thos that and other!!!
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Steven

Stayed 1 night in Jun 2024

8/10 Good

Eileen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Sep 2024

10/10 Excellent

Paul, ROSSENDALE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good overall standard hotel convenient for city centre (14mins walk) with a reasonably sized free car park. Room of a good size, very comfortable bed. Priced very competitively.
Stayed 1 night in Sep 2024

2/10 Terrible

Kanav Avinash

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Anna

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Staff & service, room comfort
Completely wrong room
The superior twin room that I reserved was not available, they put us in a small double so I had to sleep on the floor. We asked for additional bedding and they only provided a quilt with no additional pillows. Very very poor experience
Stayed 1 night in Sep 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a warm welcome and it is very clean and. Confortable and a special shout Out to The lovely man at reception who cheered me up, after a nightmare journey
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2024

8/10 Good

Janet

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accessible and friendly
Handy hotel near centre of town, parking available and cheerful reception team
Stayed 1 night in Sep 2024

2/10 Terrible

Richard

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Just awful from start to finish. Not as advertised in any way at all. I feel sorry for the staff, one person to run reception, the bar and kitchen. Thankfully they had double booked my room and had none to offer. But what I witnessed in my 40 minutes on the property makes me fell fortunate to have not stayed there.
Stayed 1 night in Sep 2024

8/10 Good

Ian

Liked: Cleanliness, room comfort
Clean, comfortable and good location
Lovely big comfortable room (although it could have done with net curtains as it backed onto the car park!) and can’t fault the rather overworked chap on reception who seemed to be doubling as the barman, bless him. Overall clean and comfortable, could just do with a bit of TLC around the building generally and perhaps slightly less stingy with the tea and coffee - I had just two packets of coffee for a two night stay and no teabags! Would happily use again.
Stayed 2 nights in Sep 2024

6/10 Okay

Nick

Disliked: Property conditions & facilities
The property is of an age where some upgrading would definitely improve the image. Priced below other hotels it is clearly popular. I found the staff indifferent at times, friendly at others. The room was reasonably clean though I discovered an old discarded wrapper under the bed. The shower was difficult to operate, particularly for temperature. A glass or tumbler for the bathroom would have been welcome. The car park is often full with workers' vans at night, so late arrivals may have to find somewhere else to park, street parking is unavailable in the immediate area.
Stayed 2 nights in Sep 2024

6/10 Okay

Gillian

Traveled with partner
Very grubby in places throughout. In the room the Shower curtain soiled, threadbare bathmat, grouting around bath/shower very grubby. On looking out of window there is a flat roof below which was covered in moss and cigarette butts. Bar/reception area looked very clean. Wouldn’t stay again
Stayed 1 night in Sep 2024

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Where is the breakfast I ordered and paid for
1 minute walk from football stadium, so was empty as United were at home. Great. The chap on duty took me through everything regarding my stay. When the subject of breakfast was raised, I was told it started at 8am, I start work at that time so not what I wanted to hear. However, I had checked on the website that said from 6.30. So I had paid my money. 'Ah! that could be the early bird Sandwich, available from 5am to 7am'. So I ordered this and watched him enter all this on his computer and leave a message as well. Next morning I came down at 7am and said I had a breakfast ordered for that time. The guy on duty said he knew nothing about it, he had had a call as the duty guy had phoned in sick 2 hours previously, and he had only just turned on the ovens. So what happened with my order?. There were cereals - no thanks - and a toaster. Did he offer any bread?, no. He went outside for a cigarette with another guest. I had 2 cups of coffee and left for work. The lack of communication between staff was disappointing to say the least, and needs work. Good room,so apart from the breakfast issue would possibly stay again
Stayed 1 night in Aug 2024

6/10 Okay

Sally

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Dianne

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024