Holiday Inn Peterborough West by IHG

4.0 star property

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Photo gallery for Holiday Inn Peterborough West by IHG

Restaurant
Front of property - evening/night
Golf
Lobby
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Spa
  • Pool
  • Bar
  • Gym

Explore the area

Map
Thorpe Wood, Peterborough, England, PE3 6SG
  • Thorpe Wood Golf Course
    ‪6 min walk‬
  • Ferry Meadows Country Park
    ‪12 min walk‬
  • Peterborough Cathedral
    ‪5 min drive‬

Room options

Premium Room

  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Twin Beds

  • 201 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 King Bed

  • 201 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

  • 201 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible (Wheelchair)

  • 201 sq ft
  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Peterborough West by IHG

4-star Peterborough hotel walkable to Thorpe Wood Golf Course
This hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a sauna are onsite.
Holiday Inn Peterborough West by IHG offers 133 air-conditioned accommodations with safes and complimentary newspapers. A pillow menu is available. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Ro Skin. Services include facials and body scrubs. The spa is open daily.
In addition to a full-service spa, Holiday Inn Peterborough West by IHG features an indoor pool and a health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 13 meeting rooms. Event facilities measuring 4060 square feet (377 square meters) include a conference center. This business-friendly hotel also offers a hot tub, a sauna, and spa services. Onsite parking is available (surcharge), along with a car charging station.

Holiday Inn Peterborough West by IHG has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Holiday Inn Peterborough West by IHG has a restaurant on site.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 9:30 AM for a fee: GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 18-hole adjacent golf course
  • Full-service spa
  • Golf carts
  • Health club
  • Hot tub
  • Indoor pool
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 13 meeting rooms
  • Business center
  • Conference center (4,060 square feet of space)

Outdoors

  • Garden

Full-service spa

  • Body scrubs
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (30 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 16.95 per person
  • Self parking fee: GBP 15 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Peterborough West
Holiday Inn Peterborough West
Peterborough West Holiday Inn
Holiday Inn Peterborough West Hotel Peterborough
Peterborough Holiday Inn
Holiday Inn Peterborough West Hotel
Peterborough West By Ihg
Holiday Inn Peterborough West
Holiday Inn Peterborough West by IHG Hotel
Holiday Inn Peterborough West an IHG Hotel
Holiday Inn Peterborough West by IHG Peterborough
Holiday Inn Peterborough West by IHG Hotel Peterborough

Holiday Inn Peterborough West by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 264 out of 528 reviews
Rating 8 - Good. 176 out of 528 reviews
Rating 6 - Okay. 49 out of 528 reviews
Rating 4 - Poor. 23 out of 528 reviews
Rating 2 - Terrible. 16 out of 528 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Be aware of parking charges

The hotel was generally fine but could do with more maintenance and refurbishment. We had to change room as the flush of the toilet was broken and other areas are outdated. Also, be aware of the expensing parking charge, even for overnight guests.
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort

Meh!

Good service overall and room was clean. Restaurant on site with a decent selection of options. Good choice at the bar but a little pricey. But £15 a night for parking? For well outside the city centre thats a little steep. Unfortunately the heating control in the room was broken, so it was constantly hot, I couldnt open the window due to the noise, and the aircon was switched off centrally, so that wasnt great. Aside from the room, the hotel was a little tired in places with heavily stained sofas and chairs, and little things that need fixing. Perhaps this was due to take place as the pool and spa facilities had shut for cleaning and maintenance leaving only the gym open. So overall average, but for the price charged for the room? Poor.
Stayed 3 nights in Feb 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, comfortable clean rooms for an overnight stay.
Stayed 1 night in Feb 2025

4/10 Poor

Dianne

Disliked: Cleanliness, property conditions & facilities, room comfort
Not a good choice. Room dirty. Bathroom dirty. Pillows awful
Stayed 1 night in Feb 2025

6/10 Okay

David

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Shower didn’t work at all, bath trickled out told a member of staff and seemed very uninterested. £15 per night parking also which is a disgrace.
Stayed 2 nights in Feb 2025

6/10 Okay

Andy

Business traveler
Liked: Cleanliness, staff & service

Hotel OK but crazy £15 parking charge.

Really surprised to have to pay ab extra £15 to park in an out if town car park. Constant tapping sound from outside all night - I think from ropes tapping flag pole.
Stayed 1 night in Feb 2025

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great facilities
Stayed 1 night in Feb 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Not worth the money

Have stayed in many holiday inns which have always been comfortable. This on the face if it was no different. However the window in the room was a singlepane sliding window in a metal frame which provided very little insulation. In the morning the window had condensation. dripping off it soaking the net curtains. Found the beds to be hard and pillows both soft and firm to be uncomfortable. Was reporterld to management who made the right noises but thats all. Stayed 1 night but will not be staying again. For the £140 for 1x night we expected better. Food and staff were ok though and rest of hotel clean and comfortable
Stayed 1 night in Feb 2025

4/10 Poor

Michael

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Brian

Stayed 1 night in Feb 2025

10/10 Excellent

Colin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at hotel before the only thing was that our room was not ready, after a wait l did have to ask for another room which they found.
Stayed 1 night in Dec 2024

8/10 Good

shelley

Business traveler
Liked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was welcoming with Christmas decorations. There was a pool, gym, sauna and steam room. Sea bass for dinner. I told them the room was too hot and I couldn’t turn the radiator down. Next day radiator was off and there was a big fan in my room! A very good value place to stay if you need to spend time in Peterborough.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mark

Stayed 1 night in Dec 2024

10/10 Excellent

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Surprisingly pleasant stay. Very nice room layout and cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Nigel

Stayed 2 nights in Dec 2024

10/10 Excellent

Steve

Stayed 1 night in Dec 2024

10/10 Excellent

Hessam

Stayed 1 night in Dec 2024

10/10 Excellent

Alasdair

Traveled with group
Stayed 1 night in Dec 2024

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here a few times and overall best hotel in the area.
Stayed 2 nights in Dec 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrendous Stay...Avoid

Hotel requires modernising. The room i was given was supposed to have a king siz bed. This was made up of 2 x single beds pushed together, with one slightly higher than then other, and you could feel the join. I may as well hae booked a single bed. The lamp didnt work so i was unable to work at the desk late on. The tv only had freeview channels and some if these did not work. The channels that did work had poor signal and kept going off. The toilet flush had to be manually brought back up and there was a dripping noise in the corner of the room. The evening special was a mexican buffet, which was not fit for eating. Many customers complained about the quality. Breakfast time, i had to pick through bowls as they has dried food on them. The milk provided for cereal was warm. Horrendous stay, and would not recommend.
Stayed 2 nights in Nov 2024

4/10 Poor

Ashraf

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

david

Stayed 2 nights in Oct 2024

10/10 Excellent

Anique

Stayed 1 night in Oct 2024