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Starwest Apartments Alderney on Hay

4.0 star property

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Photo gallery for Starwest Apartments Alderney on Hay

Reception
Front of property
Full-size fridge, microwave, stovetop, coffee/tea maker
Indoor pool
In-room dining

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Gym
  • Laundry
  • Free WiFi
$97
includes taxes & fees
Aug 31 - Sep 1

Explore the area

View in a map
193 Hay Street, East Perth, WA, 6004
  • Royal Perth Hospital
    ‪11 min walk‬
  • Elizabeth Quay
    ‪19 min walk‬
  • Optus Stadium
    ‪4 min drive‬
  • Perth, WA (PER)
    ‪13 min drive‬

Room options

View all photos for 1 Bedroom Apartment

LED TV, DVD player

1 Bedroom Apartment

8.2 out of 10
Very good
(69 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Apartment, 1 Bedroom

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Bedrooms Standard Apartment

LED TV, DVD player

2 Bedrooms Standard Apartment

8.0 out of 10
Very good
(93 reviews)
  • 484 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds

Standard Apartment, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for 2 Bedrooms Deluxe Apartment

LED TV, DVD player

2 Bedrooms Deluxe Apartment

7.8 out of 10
Good
(37 reviews)
  • 431 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds

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About this property

Starwest Apartments Alderney on Hay

4-star hotel in East Perth
This smoke-free hotel features an indoor pool, a fitness center, and a coffee shop/cafe. Other amenities include self parking, dry cleaning, and laundry facilities. Housekeeping is available on request.
Starwest Apartments Alderney on Hay offers 62 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. Beds feature premium bedding. LED televisions are featured in guestrooms. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The hotel offers a coffee shop/cafe. Starwest Apartments Alderney on Hay features an indoor pool and a fitness center. This Perth hotel also offers laundry facilities, dry cleaning/laundry services, and a convenience store. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Starwest Apartments Alderney on Hay is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (AUD 20 per night)
  • Limited onsite parking (max 1 space per unit)
  • Onsite parking includes off-street options

Food and drink

  • A coffee shop/cafe

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Dining table
  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate in-room dining area

Conveniences

  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • LED TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 10:00 AM and noon
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - noon)
The front desk hours vary at this property
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: AUD 20 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 10:00 AM and noon
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay
  • Crib (infant bed) fee: AUD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 6:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Alderney Apartments
Alderney Hay Executive
Alderney Hay Executive Apartments
Alderney Hay Executive Apartments Perth
Alderney Hay Executive Perth
Alderney On Hay East Perth
Starwest Apartments Alderney Hay Apartment East Perth
Starwest Apartments Alderney Hay Apartment
Starwest Apartments Alderney Hay East Perth
Starwest Apartments Alderney Hay
Starwest Apartments Alderney on Hay Hotel
Starwest Apartments Alderney on Hay East Perth
Starwest Apartments Alderney on Hay Hotel East Perth

Starwest Apartments Alderney on Hay Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 288 out of 1006 reviews
Rating 8 - Good. 355 out of 1006 reviews
Rating 6 - Okay. 194 out of 1006 reviews
Rating 4 - Poor. 86 out of 1006 reviews
Rating 2 - Terrible. 83 out of 1006 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Geoffery

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good size, location and price
Stayed 1 night in May 2025

8/10 Good

Leila

Stayed 3 nights in May 2025

8/10 Good

Leila

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient and value for money. We stayed at Starwest for 10 nights, the location is good, short walking distance to the river and to Bell Tower/Elizabeth Quay. The apartment is self-contained, and clean.
Stayed 2 nights in May 2025

6/10 Okay

Douglas

Traveled with group
Liked: Cleanliness, room comfort

Perth Footy Trip

Check in was difficult, arrived 12pm, just to find out the check in procedure, was told check in was 2pm, which we knew, was shown a box where our keys would drop down, and told the code, which was # and the last 5 numbers of the booking number, any problems to go to the convenience store, which is part of the building, came back at 2pm, tried the code several times, didn't work, so went to the shop, the girl there rang the manager, handed the phone to me, I told him the code doesn't work, he said try pushing the #key, it will clear it and try again, tried, still didn't work, must be keying it in wrong he said, be there in 10 minutes, manager arrives , does not check to see if the code works, opens the box with a key, has a fiddle in there, shuts the box, keys the code in and it works, then says, see it works, you were keying it in wrong, really! So after about 3/4 hr, finally get into our apartment (8th floor) only to find, 1 double bed room and the 2nd room locked, We had booked a 2 bedroom apartment , went down to the shop again, the girl was helpful, she said the 2nd was locked because they thought it was a 1 bedroom apartment booking, gave me a key to open it, but had to bring the key straight back, so up and back, all good, the apartment itself is quite functional and clean and the area is close to everything, public transport is excellent and free in the CBD, easy to get around if don't want to walk, plenty eateries close by. overall had a great time in perth.
Stayed 6 nights in May 2025

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff helpful indoor pool too warm
Stayed 2 nights in May 2025

2/10 Terrible

Jason

Stayed 1 night in May 2025

8/10 Good

Geoff

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Arrived on Sunday with no front attendant. Found the entry somewhat difficult but once in all was ok. Thank you for the deli staff
Stayed 1 night in May 2025

4/10 Poor

sinnammah

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The couch had bugs the tv was not working the gym machine was broken
Stayed 3 nights in May 2025

8/10 Good

Ashleigh

Room needs an upgrade. The walls are dirty and stains on the carpet. The apartment was cute and spacious. The shower faucet was awful. Massive build up. Alit of maintenance to be done
Stayed 7 nights in May 2025

6/10 Okay

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
Had issues getting entry outside office hours as given invalid access code
Stayed 2 nights in May 2025

8/10 Good

Nico de, Hamilton

Traveled with partner
Liked: Cleanliness, staff & service
Good price. Facility was old, but clean.
Stayed 4 nights in May 2025

8/10 Good

Teresa

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very good value for money.
Stayed 3 nights in May 2025

10/10 Excellent

Jonas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and affordable)
Stayed 5 nights in May 2025

6/10 Okay

Melanie

Traveled with family
Disliked: Staff & service, amenities
Check-in was frustrating as the lockbox didn’t work, the number that said ring anytime no one answered and the emergency number the person assumed it was something we were doing wrong - turns out the mechanism to drop the cards wasn’t releasing - luckily it was 2pm not 10pm with two children in tow. Not a great start. The rooms were spacious but have not aged well, smell from no air circulating, windows locked shut, wifi didn’t work in the room. Nice little pool the kids enjoyed and easy enough to walk along to the marina.
Stayed 5 nights in May 2025

8/10 Good

Jason

Liked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Jill and Lawrie

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most helpful staff and management.one of the best and most quiet of the many hotels I have stayed at. Extremely safe and close to all places you want to visit. Highly recommend this property to anyone.
Stayed 2 nights in May 2025

8/10 Good

Donna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The appartment met my needs and was great value. I was concerned about some reviews on the property, but they related to the level of staffing available. I did not have any problems with the service provided. I would definitely recommend this property to my friends, but woukd advise them to be aware of the reception hours and make sure that they worked with their schedule. I found that there was always parking available when I needed it, but would have found allocated parking easierso that I didnt have to worry about whether the spot I parked in was reserved.
Stayed 12 nights in Apr 2025

6/10 Okay

Henry

Business traveler
Disliked: Staff & service
When I went to check in at 2.10 pm the reception was closed I’d had no contact from Starwest to provide any information on how to proceed
Stayed 1 night in May 2025

10/10 Excellent

PAUL

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Marilou

Liked: Cleanliness
Stayed 5 nights in Apr 2025

10/10 Excellent

rikki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Very roomy, clean and tidy, everything we needed, cannot fault at all
Stayed 2 nights in May 2025

10/10 Excellent

Marius

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just easy
Stayed 3 nights in Apr 2025

10/10 Excellent

david

Stayed 7 nights in Apr 2025

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025