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Pagoda Resort & Spa

4.5 star property

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Photo gallery for Pagoda Resort & Spa

Front of property - evening/night
Reception
Outdoor pool, pool umbrellas, sun loungers
Lobby sitting area
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • Parking available
  • Bar
  • Pool
  • Gym

Explore the area

Map
112 Melville Parade, Como, WA, 6152
  • Perth Zoo
    ‪3 min drive‬
  • Curtin University
    ‪6 min drive‬
  • Perth Convention and Exhibition Centre
    ‪6 min drive‬
  • Perth, WA (PER)
    ‪15 min drive‬

Room options

View all photos for Suite

Suite | Living area | 42-inch LED TV with satellite channels, TV

Suite

9.0 out of 10
Wonderful
(8 reviews)
  • 473 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms (Free WIFI)

Coffee/tea maker, electric kettle

Apartment, 2 Bedrooms (Free WIFI)

10.0 out of 10
Exceptional
(1 review)
  • 785 sq ft
  • Sleeps 5
  • 2 King Beds OR 4 Twin Beds

View all photos for Accessible Room (Free WIFI)

Accessible Room (Free WIFI) | View from room

Accessible Room (Free WIFI)

  • 485 sq ft
  • Resort view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom (Free WIFI)

Apartment, 1 Bedroom (Free WIFI) | View from room

Apartment, 1 Bedroom (Free WIFI)

8.0 out of 10
Very good
(2 reviews)
  • 484 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Free WIFI)

Deluxe Room (Free WIFI) | View from room

Deluxe Room (Free WIFI)

8.0 out of 10
Very good
(4 reviews)
  • 388 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room (Free WIFI)

Superior Room (Free WIFI) | View from room

Superior Room (Free WIFI)

9.4 out of 10
Exceptional
(15 reviews)
  • 312 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedrooms Apartment

Minibar, in-room safe, desk, soundproofing

Two Bedrooms Apartment

  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Room

Minibar, in-room safe, desk, soundproofing

Deluxe Room

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for One Bedroom Apartment

Minibar, in-room safe, desk, soundproofing

One Bedroom Apartment

  • Sleeps 2
  • 1 King Bed

View all photos for Pagoda Suite

Minibar, in-room safe, desk, soundproofing

Pagoda Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Minibar, in-room safe, desk, soundproofing

Superior Room

  • Sleeps 2
  • 1 King Bed

Accessible Room (Free Wifi)

  • Sleeps 2
  • 1 Queen Bed

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About this property

Pagoda Resort & Spa

4.5-star hotel in Como
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Pagoda Resort & Spa offers 101 air-conditioned accommodations with minibars and safes. A pillow menu is available. 42-inch LED televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Pagoda Resort & Spa provides a sauna and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered on select days. Public areas are equipped with complimentary wireless Internet access.

This 4.5-star property offers access to a business center. Event facilities measuring 6329 square feet (588 square meters) include a conference center. This luxury hotel also offers multilingual staff, tour/ticket assistance, and a picnic area. Onsite parking is available (surcharge).

Pagoda Resort & Spa is a smoke-free property.

A complimentary manager's reception is offered on select days.
Pagoda Resort & Spa has a restaurant on site.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Self parking on site (AUD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 32 to 32 for adults and AUD 19.50 to 19.50 for children
  • A bar/lounge
  • A restaurant
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (6,329 square feet of space)

Outdoors

  • On a river
  • On the boardwalk/promenade
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.40 percent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 20.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 32 to 32 for adults, and AUD 19.5 to 19.50 for children
  • Self parking fee: AUD 15.00 per day (in/out privileges)
  • Crib (infant bed) fee: AUD 20.0 per night
  • Credit card charges are subject to a surcharge of 1.40 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Esplanade River Suites
Esplanade River Suites Como
Esplanade River Suites Hotel Como
Pagoda Resort Como
Esplanade River Hotel Como
Pagoda Como
Pagoda Resort Spa
Pagoda Resort & Spa Como
Pagoda Resort & Spa Hotel
Pagoda Resort & Spa Hotel Como

Pagoda Resort & Spa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 379 out of 812 reviews
Rating 8 - Good. 290 out of 812 reviews
Rating 6 - Okay. 79 out of 812 reviews
Rating 4 - Poor. 39 out of 812 reviews
Rating 2 - Terrible. 25 out of 812 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean friendly place Nr city and cafes etc Nice pool area esp at night.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tam

Stayed 4 nights in Nov 2024

10/10 Excellent

Noor

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Mark

Liked: Cleanliness
Stayed 3 nights in Nov 2024

6/10 Okay

stuart

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Shabby hotel showing its age. Sockets in room problematic - some worked and some not. Could see where somebody had opened light switch - plate broken. Carpet threadbare. Grout in bathroom dirty. Keycard access hit and miss.... especially for car park.
Stayed 1 night in Nov 2024

6/10 Okay

Daniel

Stayed 3 nights in Nov 2024

10/10 Excellent

Adam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay. Have stayed here many times now and it always meets expectations. One of the elevators was out of order, and a little busy, but rooms and staff are always excellent.
Stayed 2 nights in Nov 2024

10/10 Excellent

Valerie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home Away
Business overnight stay . Always my favourite place and enjoy staying here
Stayed 1 night in Nov 2024

6/10 Okay

Ella

Traveled with family
Liked: Amenities, property conditions & facilities
Was very disappointing to see staff prepping breakfast cereals using hands with no gloves.
Stayed 1 night in Oct 2024

10/10 Excellent

Kamran

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

CHARLES

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Angela

Liked: Staff & service, room comfort
Lovely accommodation, getting tired.
Stayed 2 nights in Oct 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
It was a fabulous stay at the Hotel. I caught an Uber to the jetty but you could certainly walk. I went to the zoo. I recommend going early to beat the crowd. The facilities were excellent. There were lots of conferences and weddings going on so the hotel was a hub activity With lots of happiness. Spa bath was fantastic. Even better. Was the restaurant. I highly recommend coming here even if you’re not staying at the hotel I had barramundi. My friends had steak and a kilo of cooked muscles and they were all absolutely brilliant dishes. Most importantly the staff were both generous and kind as well as initiative to guest needs.
Stayed 2 nights in Nov 2024

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, staff & service
It was well presented, clean, and in good condition considering it's age. It had a full size Spa Bath and Kitchen with an Oven which is had to find these days. Good value for money, also scored a view of the Swan River!
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Stayed 1 night in Oct 2024

4/10 Poor

Mitchell

Disliked: Cleanliness, property conditions & facilities, room comfort
Won’t be back
Very dated hotel Tub was filthy Tv doesn’t have Netflix or anything like that and half the channels didn’t work Also very loud hotel needs sound proofing Buffet was great though and bed was comfy
Stayed 1 night in Oct 2024

6/10 Okay

Heather

Didn't have any issues with noise, room clean, but bathroom showing its age, so doesn't scrub up quite so well Checking out at 0515am, no staff in sight, found a cleaner who said they were on their way...20 minutes later they showed up. For Perth 0500am checkouts are not unusual. Check in experience was pretty ordinary as well, but resturant service was good.
Stayed 1 night in Oct 2024

10/10 Excellent

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Lovely comfortable hotel. Nice to have a couch in our room for a seating option. Quiet and private. Off street parking an additional cost.
Stayed 2 nights in Oct 2024

8/10 Good

Miranda

Traveled with partner
Liked: Staff & service, property conditions & facilities
Very nice room, though upon check in there was a large cockroach in the kitchen area. Kitchen, loungeroom and bedroom were clean. Bathroom needed a better clean, previous guest hair on wall of shower and soap scum build up on glass between shower and bathroom sink. Spa bath was very large and difficult to get in and out of when showering. Kitchen had plenty of facilities for two people. Staff were very friendly and check in and out was fast. Plenty of street parking available out the front.
Stayed 2 nights in Oct 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good Location, and very accessible
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was in a convenient location
Stayed 1 night in Oct 2024

10/10 Excellent

Jacqui

Liked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Bernie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Managed to get a great deal. Staff were friendly, room was great and the whole experience was superb. Would recommend this premises to anyone.
Stayed 1 night in Sep 2024

10/10 Excellent

Jeanette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean and comfortable room Helpful staff and fabulous meal at the restaurant
Stayed 1 night in Sep 2024