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Novotel Swan Valley Vines Resort

4.0 star property

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Photo gallery for Novotel Swan Valley Vines Resort

Deluxe Room, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board
Golf cart
Exterior
Property grounds
Property grounds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Room service
  • Breakfast available
  • Gym

Explore the area

Map
Verdelho Drive, The Vines, WA, 6069
  • Ugly Duckling Wines
    ‪12 min drive‬
  • Caversham Wildlife Park
    ‪17 min drive‬
  • Caversham House
    ‪20 min drive‬
  • Perth, WA (PER)
    ‪27 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Resort)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds (Resort)

9.2 out of 10
Wonderful
(20 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Resort)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed (Resort)

8.8 out of 10
Excellent
(18 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms | In-room safe, desk, blackout drapes, iron/ironing board

Apartment, 3 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 3 Double Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 635 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | In-room safe, desk, blackout drapes, iron/ironing board

Apartment, 2 Bedrooms

  • Sleeps 4
  • 2 Double Beds

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About this property

Novotel Swan Valley Vines Resort

4-star The Vines hotel with 2 restaurants
This smoke-free hotel features 2 restaurants, 3 outdoor pools, and a golf course. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and 3 coffee shops/cafes. Housekeeping is available on request.
Novotel Swan Valley Vines Resort offers 150 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to furnished balconies or patios. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 4 outdoor tennis courts. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Novotel Swan Valley Vines Resort features a golf course, 3 outdoor swimming pools, outdoor tennis courts, and a hot tub. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at one of the 3 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a children's pool, a 24-hour fitness center, and a terrace. Complimentary self parking is available on site.

Novotel Swan Valley Vines Resort is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
Muscats Restaurant - Overlooking the golf course, this restaurant serves breakfast and dinner. A children's menu is available.
Thge Vines Cafe and Bar - Overlooking the golf course, this café serves lunch and dinner. Guests can enjoy drinks at the bar.
Greenside Cafe - Overlooking the golf course, this café serves breakfast and lunch.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Italian, Japanese, Russian

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 9:00 AM for a fee: AUD 35 per person
  • 2 bars/lounges
  • 2 restaurants
  • 3 coffee shops/cafes
  • Snack bar/deli

Restaurants on site

  • Greenside Cafe
  • Muscats Restaurant
  • Thge Vines Cafe and Bar

Things to do

  • 18-hole golf course
  • 24-hour gym
  • 3 outdoor pools
  • 4 outdoor tennis courts
  • Children's pool
  • Golf
  • Golf driving range
  • Golf lessons
  • Hot tub
  • Mini golf
  • Playground
  • Pro golf shop
  • Racquetball/squash
  • Tennis lessons
  • Vineyard

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Crib (surcharge)
  • Laundry facilities
  • Mini golf
  • Playground
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace
  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 3 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1989
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 AM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 10.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately AUD 35 per person
  • Crib (infant bed) fee: AUD 10.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Novotel Swan
Novotel Swan Resort
Novotel Swan Valley Vines
Novotel Swan Valley Vines Resort
Novotel Swan Valley The Vines Hotel The Vines
The Novotel Vines Resort Swan Valley The Vines
Novotel Swan Valley Vines
Novotel Swan Valley Vines Resort Hotel
Novotel Swan Valley Vines Resort The Vines
Novotel Swan Valley Vines Resort Hotel The Vines

Novotel Swan Valley Vines Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 458 out of 1001 reviews
Rating 8 - Good. 350 out of 1001 reviews
Rating 6 - Okay. 132 out of 1001 reviews
Rating 4 - Poor. 42 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Trina

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and staff were great. Big room
Stayed 1 night in Mar 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Alan

Stayed 2 nights in Feb 2025

6/10 Okay

Mikaela

Liked: Cleanliness, staff & service
Would not stay again, property itself is well maintained but they only have 1 cafe open for dinner which has minimal food options all of the dishes I tried were terrible. No byo food or drink and the pool but no pool bar open on a weekend on a 36degree day. Internet didnt work so tv could only watch free to air options. Breakfast was average and not worth the money. They downgraded our room and only offered hotel credit but no refund available. Sorry but I won't be back
Stayed 2 nights in Mar 2025

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Golf Resort. Good resort golf course, but limited playing times. Smaller and cheaper breakfast options at the golf club.
Stayed 3 nights in Mar 2025

2/10 Terrible

Nicolette

Stayed 1 night in Mar 2025

8/10 Good

Simon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, but a bit dated, lovely wild life in and around the hotel.
Stayed 2 nights in Mar 2025

2/10 Terrible

Holly

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, rude staff, got food poisoning will not be back
Stayed 2 nights in Mar 2025

2/10 Terrible

Emma

Stayed 1 night in Mar 2025

10/10 Excellent

Donna

Liked: Cleanliness
It was nice, tidy, good size room
Stayed 1 night in Mar 2025

10/10 Excellent

Leah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are fresh and lovely. I would definitely stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Paraskevi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, great facilities and helpful staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Alexandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely stay at a beautiful and unique resort. I didn’t expect such a walk to our room from reception, having an illness that limits my mobility it would have been helpful to have had the option to book a room a shorter walk from the entrance. The restaurant might also consider providing an urn for people wanting to make tea, rather than them having to wait to use the coffee machine just for hot water. The rest of the stay was wonderful, the room was beautiful and modern, very luxurious. The grounds are immaculately kept, with kangaroos snacking here and there. We would definitely come back!
Stayed 2 nights in Feb 2025

8/10 Good

Jacqui

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The choice in dining options was lacking and the food at the Cafe and Bar was ordinary at best. We have stayed here many times over the last 10 years or so and the food options have reduced making us look outside the venue for other food options.
Stayed 3 nights in Feb 2025

10/10 Excellent

Nyomi, Jindalee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Alan

Stayed 1 night in Feb 2025

8/10 Good

Rachel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Table service would have been better on the cafe/bar. Needs signs for reception
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Could use minor improvements

Our original booking was a 2 bed apartment and the day beforehand (travelling for a wedding) they called to tell us the owner sold it and they didn’t have one available. Problem solved got us a room so that was good. Reception staff very unhelpful about an earlier check in (part of the bridal party so was there at 7am hoping to check in around lunch to move my luggage) and asked to call as soon as room was ready. No call made Rooms comfortable and clean, shake breakfast is an additional charge with such a small selection too
Stayed 1 night in Feb 2025

10/10 Excellent

William

Traveled with group
Liked: Staff & service, property conditions & facilities
It was for a wedding everything looked amazing
Stayed 1 night in Feb 2025

8/10 Good

Jacqui

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleased that we were allowed to alter check in and out times, despite it being in the busier times
Stayed 1 night in Feb 2025

6/10 Okay

saurabh

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Property location is good.shower heads were not working proper. Due to tile flooring in resorr, outside loud noise comes to room when any stuff,trolley gets transported or people checkout with their suitcases. Barista coffee charge is extra for buffet breakfast
Stayed 1 night in Feb 2025

8/10 Good

Piers

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fridge was stacked so tightly with minibar items I couldn't put any of my own items in. Pillows were all very thick, could have used at least one smaller pillow for side-sleepers.
Stayed 2 nights in Jan 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

COLLEEN, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025