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Swan River Hotel

4.0 star property

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Photo gallery for Swan River Hotel

Pool
Interior
Deluxe Double Room, River View | In-room safe, desk, iron/ironing board, cribs/infant beds
Bar (on property)
Front of property - evening/night

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
1 Epsom Avenue, Ascot, WA, 6984
  • Ascot Racecourse
    ‪17 min walk‬
  • Crown Perth
    ‪7 min drive‬
  • Optus Stadium
    ‪7 min drive‬
  • Perth, WA (PER)
    ‪8 min drive‬

Room options

View all photos for Family Triple Room

Family Triple Room | In-room safe, desk, iron/ironing board, cribs/infant beds

Family Triple Room

  • 474 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Twin Room

In-room safe, desk, iron/ironing board, cribs/infant beds

Superior Twin Room

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

In-room safe, desk, iron/ironing board, cribs/infant beds

Superior Double Room

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, River View

In-room safe, desk, iron/ironing board, cribs/infant beds

Superior Double Room, River View

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

In-room safe, desk, iron/ironing board, cribs/infant beds

Deluxe Double Room

  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, River View

Deluxe Double Room, River View | View from room

Deluxe Double Room, River View

  • 430 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Swan River Hotel

4-star hotel in Ascot
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a coffee shop/cafe, and conference space.
Swan River Hotel offers 100 accommodations with safes and hair dryers. 42-inch flat-screen televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 3228 square feet (300 square meters) include a conference center. This business-friendly hotel also offers a fitness center, a terrace, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis.

Swan River Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:30 AM and on weekends between 6:30 AM and 10:30 AM.
The Swan at Ascot - Onsite restaurant.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; AUD 12 to 35 for adults and AUD 12 to 35 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Swan at Ascot

Things to do

  • Billiards/pool table
  • Gym
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference center (3,228 square feet of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 buildings
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AUD 60
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: AUD 60

Special check-in instructions

The property charges 1.5 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 90.0 per night
Cribs (infant beds) are available for AUD 50 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 500.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 12 to 35 for adults, and AUD 12 to 35 for children
  • Early check-in fee: AUD 60 (subject to availability)
  • Late check-out fee: AUD 60 (subject to availability)
  • Crib (infant bed) fee: AUD 50 per night
  • Rollaway bed fee: AUD 90.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

Property is also known as

International Water Hotel Ascot
International Water Hotel
International Water Ascot
Swan River Hotel Hotel
Swan River Hotel Ascot
Swan River Hotel Hotel Ascot
International on the Water Hotel
Swan River Hotel (formerly known as International on the Water)

Swan River Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 415 out of 1068 reviews
Rating 8 - Good. 390 out of 1068 reviews
Rating 6 - Okay. 149 out of 1068 reviews
Rating 4 - Poor. 73 out of 1068 reviews
Rating 2 - Terrible. 41 out of 1068 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Thu

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2024

10/10 Excellent

Thomas

Stayed 1 night in Dec 2024

2/10 Terrible

Rodrigo

Stayed 1 night in Dec 2024

2/10 Terrible

Ali

Business traveler, Traveled with family
Disliked: Staff & service, property conditions & facilities
The service provided was extremely poor, and the cost was significantly higher than what was advertised.
Stayed 1 night in Dec 2024

10/10 Excellent

Ivan

Stayed 2 nights in Dec 2024

10/10 Excellent

Chris

Good spacious rooms
Stayed 1 night in Dec 2024

2/10 Terrible

Sean

Not great
Stayed 1 night in Aug 2024

10/10 Excellent

Sam

Stayed 1 night in Nov 2024

10/10 Excellent

Evaline, Perth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, beautiful great staff
Stayed 1 night in Nov 2024

4/10 Poor

Ian

Disliked: Property conditions & facilities
Overprice for the current state of what you get, air con rattled, toilet needed a better clean, facilities need up keeping. It’s a good place, just not for the price.
Stayed 1 night in Nov 2024

6/10 Okay

Feleasha

Liked: Cleanliness, staff & service
Place is very average for what you pay. Was put in a room with two single beds when we booked a king room. Staff were able to find us a different room with a ‘king’ bed (was just 2 singles pushed together). Sheet on bed also had a big burn mark in it. Wouldn’t stay there again.
Stayed 1 night in Nov 2024

4/10 Poor

Inge

Stayed 1 night in Nov 2024

8/10 Good

Simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spot to stay
Stayed 4 nights in Nov 2024

8/10 Good

zalieka

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Easy check in, room nice a big. Room looked ok at first sight, but then saw the walls were pretty dirty….coffee splashes (spilt coffee), not just one splash, was pretty obvious. The bathroom was reasonably clean however they could do with getting rid of the calcium build up on the shower tap.
Stayed 1 night in Nov 2024

10/10 Excellent

Michel Pierre Etienne, noumea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and relaxing place near the river

4/10 Poor

Anh Huy

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible hotel. Care factor zero
I travel to Perth regularly but have never considered this hotel. I will never go back now. No water provided for $250/night. Bathroom was filthy. I've never seen such a dirty toilet for a 4 star hotel. The gym is a shocker! Just a closet with old equipments from Kmart.
Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service, room comfort
Not a 4stars at all
Not a 4stars hotel, it is generous to give 3stars. When we arrived I asked if someone could help with the luggage and female receptionist replied: “for what?” She never smiled or said hello. In the room there is no water to drink. Really poor hotel and bad service
Stayed 2 nights in Nov 2024

6/10 Okay

Deanne

Business traveler, Traveled with family
Disliked: Cleanliness, property conditions & facilities
While property looked nice there was black mould in the shower area my bed appeared to just have been pulled up with my night clothes underneath and looked messy couldn't get any water for my room
Stayed 2 nights in Nov 2024

6/10 Okay

Dean

Traveled with partner
Disliked: Amenities
Location was great Room was tidy , out door area untidy, Bar service was poor in the evening's
Stayed 1 night in Sep 2024

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room, car park and dining were all easily accessible and good. The bathroom was a bit irritating - shower curtain that flaps onto one when showering, basin too small. But there was hot water and good towels. The whole hotel was very quiet, we wondered why it was so empty? Unfortunately the pool was inaccessible, something about not having a permit to open it.
Stayed 3 nights in Oct 2024

8/10 Good

Bruce

Liked: Cleanliness, staff & service
No comment.
Stayed 3 nights in Oct 2024

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and spacious
It was good. Comfortable bed snd very spacious room. Clean and quiet. With the Swan River nearby, it is great for walks. Close to airport and city.
Stayed 3 nights in Sep 2024

8/10 Good

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Clean quiet , comfortable, roomy, not too busy.
Stayed 1 night in Sep 2024

2/10 Terrible

Denise

Stayed 1 night in Sep 2024

6/10 Okay

Neil

Traveled with family
Liked: Property conditions & facilities
Stayed 3 nights in Sep 2024