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Syvanna Hotel Wellness & SPA

3.5 star property

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Photo gallery for Syvanna Hotel Wellness & SPA

Outdoor pool, pool umbrellas, sun loungers
Standard Room, Mountain View | View from room
View from property
Breakfast served
Suite | Jetted tub

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Spa
  • Pool
  • Room service
  • Breakfast included
  • Housekeeping

Explore the area

Map
Km 7 Via Cerritos-Pavas, Parcelacion San Jorge Lote 2, Pereira, Risaralda, 660001
  • Cerritos del Mar
    ‪6 min drive‬
  • Ukumari Zoo
    ‪7 min drive‬
  • Parque Consotá
    ‪9 min drive‬
  • Pereira (PEI-Matecaña Intl.)
    ‪29 min drive‬

Room options

View all photos for Comfort Triple Room, 1 Bedroom, Mountain View

Minibar, in-room safe, desk, rollaway beds

Comfort Triple Room, 1 Bedroom, Mountain View

  • 387 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Room, Mountain View

Minibar, in-room safe, desk, rollaway beds

Standard Room, Mountain View

  • 387 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Cabin

Minibar, in-room safe, desk, rollaway beds

Deluxe Cabin

  • 388 sq ft
  • Sleeps 10
  • 3 King Beds, 3 Queen Beds and 1 Twin Bed

View all photos for Suite

Suite | View from room

Suite

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

Exterior

Hotel Sonesta Pereira

  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
4.6 out of 5, Wonderful, (840)
The price is $102
per night
$102 total
includes taxes & fees
Mar 18 - Mar 19
Hotel Sonesta Pereira

About this property

Syvanna Hotel Wellness & SPA

3.5-star Pereira hotel with private balconies
This hotel features a full-service spa, an outdoor pool, and a restaurant. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a health club, a snack bar/deli, and a sauna are onsite.
Syvanna Hotel Wellness & SPA offers 6 accommodations with safes and hair dryers. Rooms open to furnished balconies. Accommodations offer separate dining areas and include desks. Guests can surf the web using the complimentary wireless Internet access. Refrigerators and minibars are provided. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
In addition to a full-service spa, Syvanna Hotel Wellness & SPA features an outdoor pool and a health club. The hotel offers a restaurant and a snack bar/deli. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a sauna, spa services, and a terrace. For a surcharge, the property provides an airport shuttle (available on request) and an area shuttle. Onsite self parking is complimentary.

Guests are offered a complimentary continental breakfast each morning.
Onsite venue - This restaurant serves breakfast and light fare.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 11:00 AM on request
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • TV in common areas
  • Yoga classes

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the boardwalk/promenade
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body wraps
  • Hydrotherapy
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - 10 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children 14 and younger are not allowed at this property; All guests older than 14 are welcome
Rollaway/extra beds are available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 60000 per room (roundtrip)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a security system, and a first aid kit

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Children 14 years old and younger are not permitted at this property

Property is also known as

Syvanna Hotel Wellness Pereira
Syvanna Wellness Pereira
Syvanna Wellness & Spa Pereira
Syvanna Hotel Wellness & SPA Hotel
Syvanna Hotel Wellness & SPA Pereira
Syvanna Hotel Wellness & SPA Hotel Pereira

Syvanna Hotel Wellness & SPA Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 18 out of 27 reviews
Rating 8 - Good. 4 out of 27 reviews
Rating 6 - Okay. 1 out of 27 reviews
Rating 4 - Poor. 2 out of 27 reviews
Rating 2 - Terrible. 2 out of 27 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Omaira

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Alonso

Traveled with partner
Disliked: Staff & service
Oct 15/2022 **UPDATE !!!>> We were here a year ago when Luis and wife were present and giving a superb and excellent service, caring for the guests. Loved the place then. Now it is my last choice on booking or recommending this hotel. This place may be now under new management. At time of check in was fast and no issues since we were here before. We solicited SPA and massage services for next day by noon. For breakfast time next day we were asking to have our breakfast on our balcony via wasap as they recommended at check in time the night before from the lady in charge. There were only two of the suits occupied including ours in the entire property, we were told that we better head down to the dinning room just to get the menu because they were jammed and extremely busy. When after 1 hr by 10 am such menu was sent by Wassap. They finally decided to be kind and bring our breakfasts which they were missing the coffees, butter and napkins. While having our beautiful breakfast one of the ladies from the kitchen was walking throughout the property spitting all over the place right in our presence. After 2pm we requested clean towels noticing that our breakfasts piled up dishes were still in our balcony table. We waited for the towels for a while. We had to go downstairs with our dirty towels, dirty dishes from our balcony and request those new clean towels again. After 40 min we finally got our stiff hard towels. The very next day we were doubting on requesting anything
Stayed 3 nights in Oct 2022

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relax, quite, nice pool and good service
Stayed 1 night in Feb 2022

2/10 Terrible

Verified traveler

Stayed 1 night in Mar 2021

10/10 Excellent

German

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful
Loved the peaceful area, not having the normal noise of cars. It was fantastic, I can not wait to go back. Luis and his wife, very friendly and helpful.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Property. If you are looking for a peaceful place, want to be pampered and want to enjoy nature, this is the place to go!!!! Hosts Carolina and Luis were great, helpful and made our stay very enjoyable. Aleyda and William (staff), were really nice and helpful as well. Excellent service, breakfast was amazing, really clean and beautiful environment. Will go back next time we visit pereira.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated tucked away off of the main road running through Pereira, Syvanna was a welcomed relaxing oasis. Upon arrival we were offered drinks and refreshments. Parking is on site within the gated property. The room we had was incredible. Very clean and the jacuzzi was a welcomed plus! AC worked fantastically. Breakfast is offered every morning, which included coffee with eggs and arepas and fruit, but they would make accommodations for anything you need. Luis and Carolina, the owners, were extremely hospitable and were fantastic to get to know! This resort only has 6 rooms so you really feel like you have it to yourself. Highly recommend and will be staying again next time we are in eje cafeterro!
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property, perfect for a relaxing and quiet time. It is close enough to Pereira to get there, but far enough to feel like you are outside a city. The staff was very friendly and accommodating, always willing to help make suggestions of things to do and how to make it happen. I definitely recommend Syvanna! Thank you for a wonderful time!
Stayed 3 nights in Jan 2019

10/10 Excellent

Shlomo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100% Perfect boutique hotel
amazing staff,Personal and special treatment for guests
Stayed 3 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room, but couldn’t use some of the amentities advertised
Stayed 2 nights in Feb 2018

10/10 Excellent

Nestor

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Mónica

Stayed 1 night in Aug 2022

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
UNO-A
Excelente sitio, la habitación muy cómoda y bonita, el desayuno muy bueno y variado, los jardines espectaculares. Recomiendo ampliamente una sesión de masaje en pareja. Nos sentimos como en casa. Sin duda volveremos
Stayed 3 nights in Mar 2020

8/10 Good

María Camila

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecto
El lugar perfecto para descansar y recargarse de buena energía, rodeados de naturaleza y siempre con la mejor atención. Gracias por consentirnos Syvanna.
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Sin papel en el baño
Stayed 1 night in Jun 2018

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una perla a Pereyra!
Questo hotel è stato una fantastica sorpresa. Un po difficile trovarlo ma una volta arrivati l'esperienza è unica. Bello, comodo e unico rispetto a tutto quello che potrete trovare in zona. Fantastiche piscine, idromassaggio e jacuzzi e un personale gentile, cordiale e ultra disponibile.
Stayed 1 night in Feb 2018

8/10 Good

EDUARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente experiencia
Stayed 2 nights in Nov 2017

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolles Hotel
Super Hotel. Etwas ausserhalb von Pereira aber mit Uber oder einem Fahrer gut zu erreichen. Wunderbar gelegen und ganz freundliches Personal.
Stayed 3 nights in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelencia
extraordinaria
Stayed 2 nights in Oct 2017

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen lugar
Un hotel muy bueno para descansar y desconectarse de todo. Las habitaciones muy comodas y la atencion excelente
Stayed 3 nights in Oct 2017

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No lo reconiendo
Mal. Fue terrible

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relajación y buena atención
Fue de verdad un fin de semana relajante en unas instalaciones cómodas y limpias donde casi todo es nuevo. La atención es excelente, personal supremamente amable y todo tiene una conexión en el hotel, sus colores, las distribuciones de los espacios, los aromas; para hacerte sentir tranquilo y salir renovado.

10/10 Excellent

EDGAR SAYAGO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EJEMPLAR
ESPECTACULAR, SE RECOMIENDA. VOLVERE