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Hotel Z3

3.5 star property

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Photo gallery for Hotel Z3

Reception
Premium Double Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Superior Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Front of property
Premier Twin Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Air conditioning
  • Room service
  • Breakfast included
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Avenida 30 Agosto # 46-81, Pereira, Risaralda, 660004
  • Parque Metropolitano del Café Waterpark
    ‪3 min drive‬
  • Plaza de Bolivar
    ‪4 min drive‬
  • Unicentro Shopping Center
    ‪5 min drive‬
  • Pereira (PEI-Matecaña Intl.)
    ‪8 min drive‬

Room options

View all photos for Premium Double Room

View from room

Premium Double Room

  • Mountain view
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Double Room

Economy Double Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Economy Double Room

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Standard Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 1 Double Bed

View all photos for Superior Room

Superior Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Superior Room

  • Mountain view
  • 280 sq ft
  • Sleeps 2
  • 1 Large Twin Bed and 1 Double Bed OR 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Standard Room

Standard Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Standard Room

  • 194 sq ft
  • Sleeps 2
  • 1 Large Twin Bed and 1 Double Bed OR 2 Large Twin Beds

View all photos for Premier Twin Room

Premier Twin Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premier Twin Room

  • 258 sq ft
  • Sleeps 3
  • 1 Large Twin Bed and 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Superior Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Z3

3.5-star Pereira hotel close to Parque Metropolitano del Café Waterpark
Along with a restaurant, this hotel has a bar/lounge and a coffee shop/cafe. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and concierge services are onsite.
Hotel Z3 offers 33 air-conditioned accommodations with complimentary toiletries. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 50-inch Smart televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices and desks. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Hotel Z3 has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Hotel Z3 has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • No elevator
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Built in 2020
  • Communal living room
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Office
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 3 to August 17:
  • Business center
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 40000 per vehicle (roundtrip, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Property is also known as

Hotel Z3 Hotel
Hotel Z3 Pereira
Hotel Z3 Hotel Pereira

Hotel Z3 Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 57 out of 88 reviews
Rating 8 - Good. 12 out of 88 reviews
Rating 6 - Okay. 10 out of 88 reviews
Rating 4 - Poor. 2 out of 88 reviews
Rating 2 - Terrible. 7 out of 88 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno, cerca del aeropuerto
Stayed 1 night in Jan 2025

6/10 Okay

Liliane

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Great location close to the airport, great helpful staff, inexpensive, BUT I suppose Colombian regulations are very different as there was no window in our room and the fire detector rack was empty…so no fire detector nor a window in our bedroom….we would not stay there again nor recommend it..unfortunately
Stayed 1 night in Jan 2025

10/10 Excellent

juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Early to the airport
Stayed 1 night in Jan 2025

10/10 Excellent

Edwin, San Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Dec 2024

10/10 Excellent

Will

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

ANGIE

Stayed 1 night in Nov 2024

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to stay.

I just love the place and I think that the people that work there are very professional and ready to go the extra mile to make your stay as comfortable as possible, from with Kevin at the reception to all the ladies at the restaurant and room service.
Stayed 3 nights in Nov 2024

8/10 Good

Alan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Elena

Stayed 1 night in Sep 2024

6/10 Okay

Timothy

Liked: Room comfort
Disliked: Cleanliness

Average hotel

This was an ok hotel. I was very happy that I paid for a queen sized bedroom and instead was given a double bed room. It worked out however, because the other bed in the room was so soiled with huge yellow stains all over the bed. Absolutely disgusting and I'm not sure how the cleaning staff and management can continue to offer a bed in this condition. The were a couple of positives, the staff was very nice and professional. The breakfast was ok. This could be a better hotel with some minor changes.
Stayed 1 night in Oct 2024

6/10 Okay

Omar

Liked: Cleanliness
Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid if you can. There are better options in town

The room given did not match the images. It had no windows and it smelled terrible. We had to "upgrade" and pay to get a room with a window. Upon entering the new room we noticed the toilet seat cleaning seal was broken and had been used since cleaning, the toilet had some biological debris on it. The shower had NO hot water. The sink water handles were loose. The hotel was staged to look pretty but it was not up to the looks. Towels were cheap material.
Stayed 1 night in May 2024

4/10 Poor

Leonel, Miami

Disliked: Staff & service, property conditions & facilities
Hotel does not have an elevator and very uncomfortable to go up and down especially when you have physical problems
Stayed 5 nights in Feb 2024

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Goog

Very good experience. I had booked the initially for 4 days but end up extending my stay for a total of 8 days. The only thing I would suggest to the hotel administrators is to remove the useless kitchenette, which doesn't work because there is no gas and replace it with a mini-fridge. We had to get a Styrofoam cooler to keep drinks cold. That would be the only thing that would stop me from booking again at the Z3 hotel.
Stayed 4 nights in Feb 2024

4/10 Poor

Yajaida, Tamiment

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Feb 2024

10/10 Excellent

YASMIN

Traveled with partner
Liked: Cleanliness, staff & service
The best was the customer service all the employees are awesome
Stayed 13 nights in Aug 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, clean. Good breakfast. Comfortable.
Stayed 3 nights in May 2023

10/10 Excellent

Hector, Concord

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena localización cerca del aeropuerto. Habitación sencilla pero cómoda. Un poco ruidosa por estar justo frente a la calle.
Stayed 1 night in Mar 2023

6/10 Okay

Jorge, Miami

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel would be great at a different location. However, it is located on a busy street and we had a hard time sleeping. Be sure to request a room away from the street
Stayed 1 night in Mar 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Andres

Stayed 1 night in Feb 2023

10/10 Excellent

Yasmin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is Clean and organized Staff super friendly and attentive The only that I would like they improve is reduce noise in the morning and to have more variety of breakfast choices
Stayed 10 nights in Nov 2022

8/10 Good

Alonso

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great welcoming. Friendly staff. Clean Variety for breakfast choices. Outside parking pretty tied.
Stayed 1 night in Oct 2022

2/10 Terrible

María

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

2/10 Terrible

Jose Orlando

Traveled with family
Disliked: Staff & service
I booked 2 rooms, they only had 1 available and we had to accept it because there was nothing else. Why book in advance if they will not uphold the reservation
Stayed 1 night in Jun 2022