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Hotel Soratama

3.5 star property

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Photo gallery for Hotel Soratama

Experience the Sorrento Hotel's sleek, modern design, featuring a glass entrance and illuminated sign.
Relax in a comfortable space with seating areas, tables, and chairs, surrounded by natural light and lush greenery.
Relax in this serene bedroom with a large bed, flanked by a unique headboard and aquarium, and a comfortable wardrobe and bedside table.
Enjoy a meal with a view of the historic building's domed architecture from our restaurant's seating area.
Stunning spiral staircase with polished stone flooring and a wooden accent wall.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Air conditioning
  • Room service
  • Housekeeping

Explore the area

Map
Carrera 7 #19-20, Pereira, Risaralda, 660002
  • Plaza de Bolivar
    ‪2 min walk‬
  • Victoria Shopping Mall
    ‪6 min walk‬
  • Olaya Herrera Park
    ‪10 min walk‬
  • Pereira (PEI-Matecaña Intl.)
    ‪6 min drive‬

Room options

View all photos for Suite (Doble)

Suite (Doble) | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite (Doble)

9.0 out of 10
Wonderful
(10 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Twin Room

  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Double Room | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Double Room

8.0 out of 10
Very good
(17 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Suite

1 bedroom, premium bedding, pillowtop beds, in-room safe

Double Suite

  • Sleeps 2

View all photos for Double Room Standard

1 bedroom, premium bedding, pillowtop beds, in-room safe

Double Room Standard

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Double Beds

View all photos for Double Room Standard

1 bedroom, premium bedding, pillowtop beds, in-room safe

Double Room Standard

  • Sleeps 2

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About this property

Hotel Soratama

3.5-star Pereira hotel steps from Plaza de Bolivar
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a rooftop terrace, concierge services, and laundry facilities.
Hotel Soratama offers 77 air-conditioned accommodations with safes and complimentary weekday newspapers. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. 5-inch flat-screen televisions come with cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

2 hot tubs are on site.
Hotel Soratama features 2 hot tubs. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

8 meeting rooms are available. This business-friendly hotel also offers a rooftop terrace, concierge services, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Hotel Soratama is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:00 AM.
Emperador - This restaurant specializes in local cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Emperador

Things to do

  • 2 hot tubs

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 8 meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 11 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 5-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Soratama
Hotel Soratama Pereira
Soratama
Soratama Pereira
Hotel Soratama Hotel
Hotel Soratama Pereira
Hotel Soratama Hotel Pereira

Hotel Soratama Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 294 out of 521 reviews
Rating 8 - Good. 126 out of 521 reviews
Rating 6 - Okay. 52 out of 521 reviews
Rating 4 - Poor. 21 out of 521 reviews
Rating 2 - Terrible. 28 out of 521 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Oscar

Stayed 4 nights in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was amazing. Customer Service was great, berry clean, and the breakfast was amazing.
Stayed 14 nights in Mar 2025

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place well located with great staff i highly recommand OH and great breakfast too
Stayed 2 nights in Feb 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Good location in the center of the city even though the noise and
Stayed 6 nights in Apr 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 2 nights in Mar 2025

10/10 Excellent

Kevin

Liked: Amenities
It’s a very pretty property—well taken care of. In a busy, exciting spot right in front of Plaza Bólivar. Close to everything! My suite was lovely and very big! The bed was nice and firm. I liked the sitting bench in the shower as well—excellent water pressure with hot water! I think the staff was the best part—sweet, considerate employees who made me feel so welcome. I’d go back just to see their smiles. They took very good care of me! Only two things I didn’t love—only one elevator, and I know the description said typical Colombian breakfast, and I’m still learning about that. I ate the breakfast about half my time there.
Stayed 6 nights in Mar 2025

10/10 Excellent

Miguel A.

Stayed 1 night in Mar 2025

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow ! Great location in Pereira and such a good value for the price ! An hotel like this in the U.S or Canada is at least 2 times the price ! Great free breakfast, very nice roof top restaurant and jacuzzis ! Right in front of plaza Bolivar Pereira !
Stayed 2 nights in Mar 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Mar 2025

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is one of the best i stayed in all of Colombia and the staff is very polite and very professional. The room was always so clean. I would recommend to anyone looking for a nice place in downtown Pereira.
Stayed 2 nights in Feb 2025

10/10 Excellent

Nikolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice room
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Feb 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent property with a great city view

Excellent location very close to everything, right in front of Plaza de Bolivar. I absolutely loved the room the view of the city, very comfortable bed, amazing customer service. The property could do better with the breakfast, other than that a great value for your buck.
Stayed 2 nights in Feb 2025

10/10 Excellent

Yajaida, Tamiment

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay in Pereria love the roof top
Stayed 2 nights in Feb 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine during our stay. I would only recommend updating the restaurant menu (11th floor). A dish was ordered according to the menu and served differently. When asking if it was ordered according to the menu, the waiter's answer was that the menu is not up to date.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jenniffer, Dover

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Feb 2025

10/10 Excellent

Jenniffer, Dover

Liked: Cleanliness, staff & service, property conditions & facilities
Super cómodo, limpio
Stayed 1 night in Feb 2025

6/10 Okay

Pablo

Liked: Cleanliness, staff & service
Th Hotel was very Noisy ( pidgeons) and the Wi-Fi reception was very bad. The rest it was ok. But I was expecting to be better based on the price.
Stayed 2 nights in Feb 2025

8/10 Good

Eddison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Namit

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was the highlight for me, I cannot remember the last time I was served so well in a hotel. Our room had plenty of natural light and was very spacious. The food, drinks and service from the restaurant was also fantastic, included getting drinks served in the jacuzzi which is on the rooftop! Super clean facilities, and the cleaning service on point as well. My favourite staff member was Jennifer, not only did she always serve us with a smile, she gave us some great suggestions on where to go and when to enjoy the trip to the fullest, also going above and beyond by printing us a map to avoid the not so safe areas in the city. If I come back to Pereira again, there is no doubt I will be staying here. Not to forget, the included breakfast buffet and the service that came along also gets 10/10!!!
Stayed 4 nights in Jan 2025

10/10 Excellent

Onasis

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, exceptional people

10/10 Excellent

Onasis

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service!
Stayed 1 night in Jan 2025

8/10 Good

Ramon

Traveled with family
Liked: Amenities
Was a excellent customer service
Stayed 2 nights in Jan 2025

10/10 Excellent

Ramiro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, great location, great accommodations, awesome view from the sky lounge terrace, comfortable beds and excellent service.The breakfast is good and has a good assortment of choices to get you going until lunch time or further. The a la cart menu has a variety of meats and drinks at affordable prices. Very happy overall and would recommend it without a doubt. Yuri the room attendant was very professional, respectful and friendly. Alexa the breakfast hostess was very attentive and always say hello with a smile. even follow up with a random question i had the first time i met her. Sebastian and Luis the restaurant servers were very helpful and making sure everybody was being taken care of. The bell staff was friendly and helpful (sorry, i don't remember their names). I will definitely stay here on my next visit to Pereira. Hope to see you soon.
Stayed 4 nights in Jan 2025