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The Queens Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Queens Hotel

View from property
Property amenity
Single Room, Sea View | Desk, iron/ironing board, rollaway beds, free WiFi
View from property
View from property

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Pet friendly
    Pet friendly
  • Breakfast included
    Breakfast included

Explore the area

Map
The Promenade, Penzance, England, TR18 4HG
  • Penzance Beach
    2 min walk
  • Jubilee Pool
    5 min walk
  • Penzance Ferry Terminal
    7 min walk
  • Penzance (PZE-Penzance Heliport)
    7 min drive

Room options

View all photos for Standard Double Room, Bathtub

Combined shower/tub, free toiletries, hair dryer, towels

Standard Double Room, Bathtub

  • 150 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Desk, iron/ironing board, rollaway beds, free WiFi

Single Room

  • 126 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

Desk, iron/ironing board, rollaway beds, free WiFi

Twin Room

  • 180 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Single Room, Bathtub

Combined shower/tub, free toiletries, hair dryer, towels

Single Room, Bathtub

  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room, Bathtub

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Twin Room, Bathtub

  • 180 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | Desk, iron/ironing board, rollaway beds, free WiFi

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Bathtub, Sea View

Double Room, Bathtub, Sea View | Desk, iron/ironing board, rollaway beds, free WiFi

Double Room, Bathtub, Sea View

  • 300 sq ft
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Sea View

Twin Room, Sea View | Desk, iron/ironing board, rollaway beds, free WiFi

Twin Room, Sea View

  • 275 sq ft
  • Sea view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, rollaway beds, free WiFi

Standard Double Room

  • 150 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Sea View

Single Room, Sea View | Desk, iron/ironing board, rollaway beds, free WiFi

Single Room, Sea View

  • 208 sq ft
  • Sea view
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Room

Hotel Penzance

Pool
Free WiFi
Restaurant
Breakfast available
4.4 out of 5, Excellent, (415)
The price is $103
per night
$124 total
includes taxes & fees
Dec 8 - Dec 9
Hotel Penzance

About this property

The Queens Hotel

3-star Penzance hotel with restaurant
Along with a restaurant, this hotel has a bar/lounge and concierge services. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
The Queens Hotel offers 72 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Penzance hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This business-friendly hotel also offers multilingual staff, concierge services, and laundry facilities. Complimentary self parking is available on site.

The Queens Hotel has designated areas for smoking.

A complimentary full breakfast is served each morning between 7:30 AM and 10:30 AM.
Onsite venue - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (30 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1862
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between December 22 and January 29.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 75.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: GBP 75.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Queens Hotel Penzance
Queens Penzance
The Queens Hotel Hotel
The Queens Hotel Penzance
The Queens Hotel Hotel Penzance

The Queens Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 204 out of 558 reviews" "
Rating 8 - Good. 213 out of 558 reviews" "
Rating 6 - Okay. 100 out of 558 reviews" "
Rating 4 - Poor. 34 out of 558 reviews" "
Rating 2 - Terrible. 7 out of 558 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Arlene

Liked: Amenities, property conditions & facilities
Beautiful old building. Nicely situated on the waterfront.
Stayed 4 nights in Aug 2024

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, comfortable stay, terrible food.
Hotel a bit tired, however my room itself looked more updated, especially the bathroom. Comfortable bed, no complaints about the room. Was able to park in the car park for four of my five nights and found parking easy enough nearby on the night I couldn't. Only complaint was the food, it is dire. I had breakfast included but after the first day I didn't bothet again. The worst ever full English I've ever haf.
Stayed 5 nights in Aug 2024

10/10 Excellent

Toria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice seaside hotel
The staff were all lovely from the gentleman on reception, the girl at the bar and the staff at breakfast. The room was nice and clean. The bathroom looked nice and the shower was lovely. Lovely view of the sea from the breakfast room and the food was delicious. We enjoyed our stay.
Stayed 1 night in Aug 2024

8/10 Good

Nigel

Stayed 3 nights in Jul 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Very grand Perfectly situated
Stayed 1 night in Jul 2024

10/10 Excellent

Darrel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nostalgic Beachfront Hotel
A lovely old, nostalgic beachfront Hotel in Penzance, that’s been well looked after. It was very clean throughout. My room was clean, spacious, with a super comfy bed, plus a delightful view of the ocean. The staff were extremely friendly, helpful and informative, plus!, there was Safe and secure parking, which was a bonus.
Stayed 1 night in Jul 2024

6/10 Okay

Andrew

Disliked: Property conditions & facilities
So so
Nice old building echoing seaside holidays in years gone by. Room service only once every three days. No soap - and shower gel sufficient for only one shower - so take your own. Low water pressure in the shower, barely sufficient. Packed lunch in lieu of breakfast at £10-95 should be priced at under £4. Noisy gulls outside the window squaking all night. The staff are very nice and do their best.
Stayed 3 nights in Jul 2024

10/10 Excellent

martin

Liked: Staff & service, amenities, property conditions & facilities
Great hotel. Right on the ocean front.
Stayed 1 night in Jul 2024

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2024

6/10 Okay

PAUL

Traveled with partner
Liked: Amenities
Like the position and the view from the public rooms but found the bed to be the worst we slept in whilst touring Britain for 3 1/2 weeks
Stayed 2 nights in Jul 2024

10/10 Excellent

Dean

Liked: Cleanliness, amenities, property conditions & facilities
Hotel nice & clean ,staff very friendly
Stayed 5 nights in Jun 2024

8/10 Good

Camille, Washington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is showing its age BUT the staff truly shines. Everyone was just so terribly pleasant and helpful, making our stay memorable. Sometimes, you forget how kind people can be! THANK YOU !
Stayed 1 night in Jun 2024

6/10 Okay

Philip

Stayed 1 night in Jun 2024

4/10 Poor

Craig

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
429 pounds for 2 nights was a absolute rip off. Place is in bad need of a total internal refurbishment including the staff. Shower flow was a trickle but at least it was hot , rooms get serviced every 3 days!!!! But you can get a change of towels if you make a request at reception. I blame Expedia for supporting this accommodation with the recommendations they supply.
Stayed 2 nights in Jun 2024

10/10 Excellent

Penelope

My room was comfortable with an amazing view!! The entire facility was perfect for an historical seaside resort. Desk service was friendly and helpful. Restaurant service was sadly poor.
Stayed 2 nights in Jun 2024

6/10 Okay

Carol

Liked: Cleanliness, property conditions & facilities
Great sea view. Terrible evening meal with 'fish of the day' swimming in fat and pavlova from cheap meringue case and no pistachio as described. Mostly chocolate chips normally for cooking, in synthetic cream and sickly sweet. Not enjoyable after a long journey. Would not eat in tha restaurant again.
Stayed 1 night in Jun 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant experience in a classic Edwardian hotel.
Stayed 2 nights in Jun 2024

6/10 Okay

ian

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

TELERI

Liked: Cleanliness, staff & service
Quite old and dated though clean and acceptable. Good location and views of the sea. Room was disappointing for the price paid. Staff friendly and helpful. Lots of stairs but there is a lift with access to most but not all the rooms. Would I stay there again? Probably not.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with my stay here. Great value, delicious food, perfect location. Would definitely come here again!
Stayed 3 nights in May 2024

6/10 Okay

Linda

Traveled with family
Liked: Cleanliness, staff & service
Short notice one night stay
Old style hotel. Staff very helpful. Lift did not serve first floor but case carried up to room by lovely reception staff. Evening meal good. Acceptable cleanliness of room and bathroom.
Stayed 1 night in May 2024

6/10 Okay

Alex

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
Room was really hot. The bed was very uncomfortable. Over looking the car park which when you opened the window to let air in all you could hear were seagulls. ( I know nothing the hotel could do about that) Room was a bit tired and really could do with modernization. One hell of a great shower though!!.
Stayed 1 night in May 2024

8/10 Good

Jasmine

Liked: Cleanliness, staff & service, amenities
The location was superb, room fantastic view however the hotel inside needs some tlc. The carpet inside the lift was worn, the dining room ceiling was patched up; in my room the tiles surrounding the bath needed re grouting, the wallpaper in the bathroom was peeling away in the corners and the furniture in my bedroom was shabby and required revarnishing and the paintwork in my room needed touching up and the window frames needed cleaning. The bed through was the nicest bed ever, so comfortable. Staff were exceptionally friendly, breakfasts were adequate and location of the hotel and view from my bedroom was outstanding. If the Hotel could just correct some of these snags it would elevate it. It has everything going for it but it is a shame some minor imperfections are on show.
Stayed 3 nights in May 2024

6/10 Okay

Paul

Business traveler
Stayed 1 night in Apr 2024

10/10 Excellent

Richard

Business traveler
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024