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Shap Wells Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Shap Wells Hotel

Reception
BBQ/picnic area
Property grounds
Property grounds
View from property

Reviews

8.2 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Gym
  • Bar
  • Room service
  • Laundry
  • Breakfast available

Explore the area

Map
Shap, Cumbria, Penrith, England, CA10 3QU
  • Yorkshire Dales National Park
    8 min drive
  • Ullswater
    24 min drive
  • Lowther Castle and Gardens
    28 min drive

Room options

View all photos for Basic Single Room

Desk, laptop workspace, free WiFi, bed sheets

Basic Single Room

  • 84 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Traditional Triple Room, 1 Bedroom, Garden View

Traditional Triple Room, 1 Bedroom, Garden View | Desk, laptop workspace, free WiFi, bed sheets

Traditional Triple Room, 1 Bedroom, Garden View

  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Traditional Quadruple Room, 1 Bedroom, Accessible, Garden View

Traditional Quadruple Room, 1 Bedroom, Accessible, Garden View | Desk, laptop workspace, free WiFi, bed sheets

Traditional Quadruple Room, 1 Bedroom, Accessible, Garden View

  • 172 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Traditional Double Room, 1 Bedroom, Garden View

Traditional Double Room, 1 Bedroom, Garden View | Desk, laptop workspace, free WiFi, bed sheets

Traditional Double Room, 1 Bedroom, Garden View

  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Traditional Twin Room, 1 Bedroom, Garden View

Traditional Twin Room, 1 Bedroom, Garden View | Desk, laptop workspace, free WiFi, bed sheets

Traditional Twin Room, 1 Bedroom, Garden View

  • 161 sq ft
  • Sleeps 3
  • 2 Twin Beds

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The price is $71
per night
$85 total
includes taxes & fees
Jan 12 - Jan 13
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About this property

Shap Wells Hotel

3-star Penrith hotel with restaurant
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Shap Wells Hotel offers 100 accommodations with complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations. This Penrith hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a fitness center, a library, and a vending machine. Complimentary self parking is available on site.

Shap Wells Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Shap Wells Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: GBP 12.50 for adults and GBP 7 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Library

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 10.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 10.0 per stay

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.50 for adults and GBP 7.00 for children
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 10.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

Property is also known as

Shap Wells Hotel Hotel
Shap Wells Hotel Penrith
Shap Wells Hotel Hotel Penrith
Hotel Shap
Shap Wells
Shap Wells Hotel Penrith
Shap Wells Penrith

Shap Wells Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 172 out of 457 reviews" "
Rating 8 - Good. 180 out of 457 reviews" "
Rating 6 - Okay. 80 out of 457 reviews" "
Rating 4 - Poor. 16 out of 457 reviews" "
Rating 2 - Terrible. 9 out of 457 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

E T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On arrival the staff where lovely,room was nice.Breakfast was something to die for (all you can eat full English).Wiuld happily stay here again.
Stayed 1 night in Sep 2024

8/10 Good

john

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Sep 2024

8/10 Good

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall it was a good and enjoyable stay. However the only downside was the slowness of service at the evening meal.
Stayed 1 night in Sep 2024

10/10 Excellent

annie

Traveled with family
Liked: Cleanliness, staff & service, amenities
What a lovely peaceful place and the staff were so lovely lovely stay and value for money
Stayed 1 night in Sep 2024

8/10 Good

Ian

Business traveler
Liked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

JD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel.
Lovely location. Stayed in accessible room 94. Very good access. Very comfortable. Staff brilliant and helpful. Breakfast very good. Would highly recommend.
Stayed 1 night in Sep 2024

8/10 Good

Felicity

Liked: Amenities
Interesting
Stayed 1 night in Sep 2024

10/10 Excellent

MARGARET

Stayed 1 night in Sep 2024

10/10 Excellent

Ste

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Sep 2024

8/10 Good

Diane

Traveled with partner
Staff very friendly in all departments, food was excellent, both dinner and breakfast. Room although on the small side was adequate, however some areas hadn’t been cleaned to a reasonable standard. The downstairs areas were very clean and had been updated.
Stayed 1 night in Aug 2024

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice for a stop over but tired
We stayed for one night. It was pleasant enough. Staff were lovely and the room was adequate but tired. In fact the whole hotel was tired looking but it is a beautiful none the less
Stayed 1 night in Aug 2024

8/10 Good

Stephen

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
In the middle of nowhere this busy hotel is managed by limited staff that seem to have great passion for your enjoyment at heart It's a great base to explore the area but transport is essential. Close to the motorway makes it easily accessible and situated in a small woodland keeps it quiet and peaceful The hotel itself is moderate but clean and well presented with good parking although the acees roads to the property are a little narrow and potholey. The restaurant menu is a bit limited but food is good on the hole with a well stocked bar and cosy bar area I would certainly stop again when visiting the area !
Stayed 5 nights in Aug 2024

10/10 Excellent

Peter

Stayed 1 night in Aug 2024

10/10 Excellent

Robert, Kelso

old fashioned but very good indeed.
Stayed 1 night in Aug 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really great find
Superb old hotel out on the moors, friendly and welcoming staff, great food. Would I stay again..? Absolutely
Stayed 1 night in Aug 2024

8/10 Good

Ang

Stayed 1 night in Aug 2024

4/10 Poor

Alan

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The hotel is remote and access roads are full of pot holes...take it slow! The hotel is dated and overpriced. The bedrooms are small and very tired looking. The bathroom wasnt clean and needs to be replaced. For one night it is ok, especially after a long drive, if you like 70/80's decor then this is for you.
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent as always
We stay at shap wells about 4 times per year and once again we had a wonderful stay, staff are very friendly and professional and they always let us have a basement room for our sausage dog, we will be back again soon, thank you Paul and Marion machin
Stayed 2 nights in Aug 2024

8/10 Good

John

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly welcome
We loved the friendly staff
Stayed 1 night in Aug 2024

6/10 Okay

Amanda

Liked: Cleanliness, staff & service
Delightful surroundings, though poor entry to the hotel- private road is narrow- only room for 1 car. Very pleasant staff. Room a bit dated.
Stayed 1 night in Aug 2024

6/10 Okay

Mitra

Stayed 1 night in Jul 2024

6/10 Okay

Clare

Traveled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Tired hotel. Avoid at peak times with kids/ dogs
Quite old fashioned hotel . Lovely inside and grand however rooms quite dated and tired in places. Bathroom especially dated and no luxuries at all. The hotel had a coach party in and service was quite slow. Luckily had some drinks in car as no service and no dogs allowed in bar area ! Wouldnt recommend for single parent with kids. Staff were helpful when asked and had time but unable to see to everyone. Compared to other hotels for.same money would not.use again . Breakfast was great and really enjoyed it. Small selection but nice.
Stayed 1 night in Jul 2024

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All staff from check in to the bar to the restaurant were pleasant and nothing was any bother. Food was delicious and tasty and well worth the money.
Stayed 1 night in Jul 2024