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North Lakes Hotel And Spa

4.0 star property

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Photo gallery for North Lakes Hotel And Spa

Terrace/patio
Lobby
Family Suite | 1 bedroom, individually decorated, desk, iron/ironing board
Indoor pool, sun loungers
Sauna, hot tub, steam room, body treatments, prenatal massages

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub

Explore the area

Map
Ullswater Road, Penrith, England, CA11 8QT
  • Penrith Castle
    ‪9 min walk‬
  • Rheged
    ‪2 min drive‬
  • Lowther Castle and Gardens
    ‪6 min drive‬
  • Carlisle (CAX)
    ‪32 min drive‬

Room options

View all photos for Cosy Double

Cosy Double | 1 bedroom, individually decorated, desk, iron/ironing board

Cosy Double

9.2 out of 10
Wonderful
(13 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite

Family Suite | 1 bedroom, individually decorated, desk, iron/ironing board

Family Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 236 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, individually decorated, desk, iron/ironing board

Superior Double Room

8.8 out of 10
Excellent
(8 reviews)
  • 236 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room

Double or Twin Room | 1 bedroom, individually decorated, desk, iron/ironing board

Double or Twin Room

8.6 out of 10
Excellent
(19 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Family Room

Superior Family Room | 1 bedroom, individually decorated, desk, iron/ironing board

Superior Family Room

9.0 out of 10
Wonderful
(6 reviews)
  • 236 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Junior Suite (Four Poster)

Junior Suite (Four Poster) | 1 bedroom, individually decorated, desk, iron/ironing board

Junior Suite (Four Poster)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Accessible Twin

Standard Accessible Twin | 1 bedroom, individually decorated, desk, iron/ironing board

Standard Accessible Twin

8.0 out of 10
Very good
(1 review)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite (Four Poster)

Suite (Four Poster) | 1 bedroom, individually decorated, desk, iron/ironing board

Suite (Four Poster)

  • 236 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Family Room

1 bedroom, individually decorated, desk, iron/ironing board

Signature Family Room

  • Sleeps 2
  • 1 Double Bed and 2 Twin Bunk Beds

View all photos for Signature Double Room

1 bedroom, individually decorated, desk, iron/ironing board

Signature Double Room

  • Sleeps 2
  • 1 Double Bed

Junior Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Accessible Twin Room

Bathroom | Combined shower/tub, free toiletries, hair dryer, bathrobes

Accessible Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Four Poster Suite

1 bedroom, individually decorated, desk, iron/ironing board

Four Poster Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Or Twin Room

1 bedroom, individually decorated, desk, iron/ironing board

Standard Double Or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

North Lakes Hotel And Spa

4-star Penrith hotel walkable to Penrith Castle
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite.
North Lakes Hotel And Spa offers 84 accommodations with coffee/tea makers and bathrobes. These individually decorated accommodations include desks. Digital television is provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Penrith hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
North Lakes Spa has 5 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
In addition to a full-service spa, North Lakes Hotel And Spa features an indoor pool and a health club. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 732 square feet (68 square meters) include conference space. This business-friendly hotel also offers a hot tub, a sauna, and spa services. Complimentary self parking is available on site, along with a car charging station.

North Lakes Hotel And Spa is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 7 AM and 9:30 AM and on weekends between 7:30 AM and 10 AM.
North Lakes Hotel And Spa has a restaurant serving lunch, dinner, and light fare.
Late night fare is available from 24-hour room service.

Languages

English, Polish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 16.95 to 19.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Penrith

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 732 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1985
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Christmas Day and New Year's Eve:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 16.95 to 19.95 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 15 per person, per stay and includes use of: sauna; hot tub; spa; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

North Lakes Hotel
North Lakes Hotel Penrith
North Lakes Penrith
North Lakes And Spa Penrith
North Lakes Hotel Spa
North Lakes Hotel And Spa Hotel
North Lakes Hotel And Spa Penrith
North Lakes Hotel And Spa Hotel Penrith

North Lakes Hotel And Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 479 out of 900 reviews
Rating 8 - Good. 293 out of 900 reviews
Rating 6 - Okay. 74 out of 900 reviews
Rating 4 - Poor. 32 out of 900 reviews
Rating 2 - Terrible. 22 out of 900 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Heidi

Stayed 1 night in Mar 2025

6/10 Okay

Ian

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The images of the property give a false impression of the immediate area and the quality and uniqueness of the building….it is hugely disappointing in appearance and ambience beyond the common areas
Stayed 1 night in Mar 2025

4/10 Poor

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Expedia booking did not make it clear that use of the gym was not included in the price I had paid. I had booked the hotel because it had a gym I thought I could use. When checking in I was told I could only use the gym if I paid an additional £15. This is not what I was expecting
Stayed 1 night in Mar 2025

8/10 Good

Gary

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Expected more

Somewhat obsessed with booking me in for breakfast 3+ days in advance of staying, Dir to availability, and it didn’t reach 50% capacity. WiFi in the room was poor, which hindered me working and watching a movie. Comfortable stay, lovely bar and fireplace area.
Stayed 1 night in Mar 2025

2/10 Terrible

Dexter

Stayed 1 night in Feb 2025

10/10 Excellent

Neil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic spa hotel

We love this hotel, the decor is brilliant and very fitting for the Lake District. Pool and gym are great. But you have to pay £15 if you don’t book direct. EV charging. Lovely bar and restaurant
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

Excellent hotel. Although it now seems strange to book in for a breakfast timeslot when it has become self service.
Stayed 1 night in Feb 2025

8/10 Good

Blair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Appearances are only surface-deep

It’s appears that this Hotel must be struggling financially. They charge £15 per head for use of their pool and this is only shown in the fine print. The shampoo in your room is available for purchase at £26 a bottle but these aren’t new bottles - guests before you have also used them. Charging more than £50 for shampoo and conditioner is simply an insane price. The robes have supermarket-style antitheft devices on them, again suggesting a problem with cost management. The walls were so thin we could hear the guy next door coughing all night and at 6am kids were running up and down the hallway shouting like they were in a Travelodge. There were hotels nearby which were 30% cheaper which might have been a better choice.
Stayed 1 night in Feb 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a nice weekend away - let down by noisy dogs being left in adjacent room & limited things to do around the hotel but all facilities in the hotel were great
Stayed 2 nights in Feb 2025

10/10 Excellent

David

Stayed 1 night in Feb 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place little expensive

We really enjoyed our stay, I just think it was a little expensive, we had a facial that cost £55 and it only lasted 16mins on our actual face
Stayed 2 nights in Feb 2025

10/10 Excellent

Edwin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Chris

Stayed 2 nights in Feb 2025

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business Trip

Enjoyable and comfortable stay for business and would stay again and hopefully take advantage of the pool next time. Food and service was excellent
Stayed 1 night in Feb 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely room and nice spa and gym facilities! Good in-room amenities too.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mandy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous
Stayed 2 nights in Jan 2025

10/10 Excellent

Rachael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Couldn’t fault any aspect of this hotel. The decor, ambiance, staff, cleanliness, all excellent. Rooms lovely, beds incredibly comfortable, spotlessly clean. Spa looked lovely and the restaurant and the food was amazing. We will be back.
Stayed 1 night in Jan 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Jan 2025

4/10 Poor

kieran

Business traveler
Disliked: Cleanliness

iffy

Not a great impression £106 for the night, stained carpet. 2 beds put together for a "king size". Have to pay extra £15 for use of spa facilities, but this wasn't stated. Didn't eat here as waiting time was 3.5hrs.
Stayed 1 night in Jan 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient
Stayed 1 night in Jan 2025

10/10 Excellent

Carolyn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will definitely be back

Amazing staff, pool and restaurant
Stayed 1 night in Jan 2025