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Quality Inn and Conference Centre

2.5 star property

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Photo gallery for Quality Inn and Conference Centre

Indoor pool
Dining
Dining
Lobby
Indoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Breakfast included
  • Pet friendly
  • Gym
  • Laundry
  • Pool
$94
includes taxes & fees
Sep 20 - Sep 21

Explore the area

View in a map
900 Pembroke Street E, Pembroke, ON, K8A 3M2
  • Champlain Trail Museum and Pioneer Village
    ‪5 min walk‬
  • Algonquin College Pembroke Campus
    ‪3 min drive‬
  • Pembroke Welcome Centre
    ‪6 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • 392 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(25 reviews)
  • 364 sq ft
  • Sleeps 2
  • 1 Queen Bed

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Exterior

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About this property

Quality Inn and Conference Centre

Pembroke hotel with coffee shop/cafe
Along with an indoor pool, this smoke-free hotel has a nightclub and a fitness center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a sauna, a conference center, and a coffee shop/cafe are onsite.
Quality Inn and Conference Centre offers 57 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
In addition to an indoor pool, Quality Inn and Conference Centre provides a sauna and a fitness center. The hotel offers a coffee shop/cafe. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. Event facilities measuring 3778 square feet (351 square meters) include a conference center. This business-friendly hotel also offers a nightclub, a library, and a vending machine. Complimentary self parking is available on site.

Quality Inn and Conference Centre is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 7 AM and 1 PM and on weekends between 8 AM and 1 PM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available 7:00 AM to 1:00 PM on weekdays and 8:00 AM to 1:00 PM on weekends
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • Library
  • Nightclub
  • Sauna
  • Steam room

Family friendly

  • Free rollaway/extra bed
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (3,778 square feet of space)
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Renovated entire property - June 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 10.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 10.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Clarion Hotel Pembroke
Clarion Pembroke
Clarion & Conference Pembroke
Clarion Hotel & Conference Centre Hotel
Clarion Hotel & Conference Centre Pembroke
Clarion Hotel & Conference Centre Hotel Pembroke

Quality Inn and Conference Centre Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 315 out of 901 reviews
Rating 8 - Good. 306 out of 901 reviews
Rating 6 - Okay. 159 out of 901 reviews
Rating 4 - Poor. 90 out of 901 reviews
Rating 2 - Terrible. 31 out of 901 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Noémie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Dane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice. We had a large function and I believe they could have used 1 or 2 more staff. The staff on was excellent
Stayed 2 nights in May 2025

10/10 Excellent

Chantal

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff. Pool was open at decent times.
Stayed 1 night in May 2025

6/10 Okay

Jim

Stayed 1 night in May 2025

2/10 Terrible

Cameron

Traveled with partner
Disliked: Cleanliness
Was a terrible experience, checked back out within 30 minutes due to bugs and stains. Still waiting on a response from an agent for a refund, who agreed that was fair
Stayed 1 night in May 2025

6/10 Okay

Cindy, South Orange

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Gym was a huge disappointment Pool was awesome Outdated rooms Stage was lovely
Stayed 1 night in May 2025

6/10 Okay

Cindy, South Orange

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The gym was a disappointment Pool was great Old and outdated rooms Staff was lovely
Stayed 1 night in May 2025

6/10 Okay

michael

Liked: Staff & service
too expensive
Stayed 2 nights in Apr 2025

4/10 Poor

michael

Traveled with partner
Liked: Staff & service
Disliked: Amenities
close to places to eat it would have better if the restaurant was open
Stayed 1 night in May 2025

2/10 Terrible

Taryne

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was disgusting. If I hadn't been exhausted from traveling all day with my disabled mother, I would have complained before check out. There was tissue on the bathroom floor, hair all over the shower wall. There were two wooden spools in my mothers bedding. We found a can opener on the radiator. The beds sagged, all three of us slept horribly. The pool was alright. The bottom felt clean and it was not exactly warm, but not cold. Our stay at this hotel was not at all worth the money. I am extremely disappointed.
Stayed 1 night in May 2025

4/10 Poor

Rick

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The property felt old and run down. The motel was not cleaned to a high standard. It only rates as a one star hotel in my view.
Stayed 1 night in May 2025

4/10 Poor

Rick

Disliked: Cleanliness, staff & service, property conditions & facilities
We asked that our room be cleaned again because it was not cleaned properly.
Stayed 8 nights in Apr 2025

10/10 Excellent

Dave

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to Stay

Very nice atmosphere - friendly staff - clean - nice pool (and area around pool) absolutely no complaints. Would definitely stay here again.
Stayed 2 nights in May 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great dog friendly hotel.
Stayed 1 night in May 2025

6/10 Okay

Peter

Business traveler
Liked: Staff & service
Friendly staff Comfortable bed Easy parking Small tv in separate room Shower should be updated
Stayed 2 nights in May 2025

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Monty

Traveled with family
Liked: Amenities
Girl at front desk was super friendly and helpful
Stayed 1 night in May 2025

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities
We liked it so much we are staying for a few more days the staff here is amazing
Stayed 2 nights in Apr 2025

8/10 Good

Juan-Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service a d clean. Wifi connection a liitke slower than expected.
Stayed 1 night in Apr 2025

4/10 Poor

Steve

Traveled with partner
Disliked: Staff & service
When I booked, I made sure to book a queen bed as I’m 6’4 So I seen the options and got a Queen one bed room. We had been traveling all day after working. Got into the hotel around 1am after a 8 hour drive. Approached the front desk told them our name filled out our vehicle information. Then went to the room only to find two double beds. One bed was old and sunk in the middle. Dogs barking on the second floor in the morning. Elevator loud next to the room. Worst stay we have ever had from a pick off of our Expedia. Not recommended.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities

Invasion of privacy

Had a great stay up until we forgot an important item in the room ask them to retrieve it as we would be back to get that day they were supposed to call us back never did I had to call them again so then they look in our items bag and now are holding our item that is invasion of privacy right there
Stayed 1 night in Apr 2025

10/10 Excellent

Bree

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was in town for a family birthday, stayed the night and it was wonderful. Beds are comfy, lots of space in the room, staff is friendly and the pool was great!
Stayed 1 night in Apr 2025

8/10 Good

Christina

Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

domenic

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay. We were in the area looking at homes for sale. Started with one night, stayed 3. Now going back again for another 2 nights. Great place at a great price. Wonderful friendly staff throughput the entire hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large rooms
Stayed 1 night in Mar 2025