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Kelapa Retreat & Spa

4.5 star property

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View from property
Front of property
Beach Pool Villa | Premium bedding, down comforters, minibar, in-room safe
2 outdoor pools, an infinity pool, pool umbrellas
2 outdoor pools, an infinity pool, pool umbrellas

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • 24/7 front desk
  • Room service
  • Spa

Explore the area

Map
Ngurah Rai Road, Pekutatan, Bali, 82262
  • Medewi Beach
    ‪13 min drive‬
  • Pura Rambut Siwi
    ‪13 min drive‬
  • Pengeragoan Beach
    ‪18 min drive‬

Room options

View all photos for Beach Pool Villa

Beach Pool Villa | Premium bedding, down comforters, minibar, in-room safe

Beach Pool Villa

  • 1076 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Pool Villa

Garden Pool Villa | View from room

Garden Pool Villa

10.0 out of 10
Exceptional
(1 review)
  • 1076 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Pool Villa

Ocean Pool Villa | Premium bedding, down comforters, minibar, in-room safe

Ocean Pool Villa

  • 1076 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Villa

Ocean Villa | View from room

Ocean Villa

  • 1076 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Beach Villa

Beach Villa | Premium bedding, down comforters, minibar, in-room safe

Beach Villa

10.0 out of 10
Exceptional
(2 reviews)
  • 1076 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Bedroom Kelapa Residence

2 Bedroom Kelapa Residence | Balcony view

2 Bedroom Kelapa Residence

  • 1076 sq ft
  • Ocean view
  • Sleeps 6
  • 2 King Beds

View all photos for Beach Villa

Premium bedding, down comforters, minibar, in-room safe

Beach Villa

  • Sleeps 2
  • 1 King Bed

View all photos for Kelapa Residence

Living area

Kelapa Residence

  • Sleeps 4
  • 1 King Bed

View all photos for Beach Pool Villa

Premium bedding, down comforters, minibar, in-room safe

Beach Pool Villa

  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Pool Villa

Premium bedding, down comforters, minibar, in-room safe

Ocean Pool Villa

  • Sleeps 2
  • 1 King Bed

View all photos for Garden Pool Villa

Premium bedding, down comforters, minibar, in-room safe

Garden Pool Villa

  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Villa

Premium bedding, down comforters, minibar, in-room safe

Ocean Villa

  • Sleeps 2
  • 1 Queen Bed

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About this property

Kelapa Retreat & Spa

4.5-star Pekutatan hotel with 2 outdoor pools
Spend the day catching some rays at Kelapa Retreat & Spa's private sand beach, relaxing by one of the hotel's 2 outdoor swimming pools, or pampering yourself at the full-service spa.
Kelapa Retreat & Spa offers 26 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies. These individually decorated and furnished accommodations include desks. Beds feature down comforters and premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers.

Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Samudra Spa has 2 treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Unwind on the private sand beach, located just 100 meters away. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Kelapa Retreat & Spa you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers a children's pool, a garden, and a terrace. Onsite self parking and valet parking are complimentary.

Kelapa Retreat & Spa is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Tides Restaurant - This beachfront restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 3 km
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 17 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Tides Restaurant

Things to do

  • 2 outdoor pools
  • Beach yoga
  • Bicycle rentals
  • Children's pool
  • Fishing
  • Full-service spa
  • Infinity pool
  • Sailing
  • Scooter/moped rentals
  • Surfing/bodyboarding

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free area shuttle
  • Free crib
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Direct access to a private beach
  • Garden
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily

Accessibility

  • No elevator

More

  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 40.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 17 per person
  • Airport shuttle fee: USD 65 per vehicle (one-way)
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Kelapa Retreat
Kelapa Retreat Hotel
Kelapa Retreat Hotel Pekutatan
Kelapa Retreat Pekutatan
Kelapa Retreat Bali Hotel Pekutatan
Kelapa Retreat Bali Pekutatan
Kelapa Retreat Spa
Kelapa Retreat & Spa Hotel
Kelapa Retreat & Spa Pekutatan
Kelapa Retreat & Spa Hotel Pekutatan

Kelapa Retreat & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 121 out of 162 reviews
Rating 8 - Good. 27 out of 162 reviews
Rating 6 - Okay. 9 out of 162 reviews
Rating 4 - Poor. 1 out of 162 reviews
Rating 2 - Terrible. 4 out of 162 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Wendell

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is amazing and the place is very quiet. A beautiful place to visit.
Stayed 4 nights in Nov 2024

10/10 Excellent

Lisa

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Unique out of the way resort (retreat) and spa. Perfect place to unwind and enjoy your own company, read, and relax under the coconut trees. Shut off from the outside world with no TVs in the rooms, but if you must, free wifi was available. Massage looking at the ocean was amazing!!
Stayed 5 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the beauty of the property. But besides that the Staff went abive and beyond to make my stay amazing. I feel in love with this property because of the amazing staff
Stayed 3 nights in Aug 2024

10/10 Excellent

Eszter

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
**Kelapa Retreat & Spa** is a true gem located in one of Bali's quieter areas, far from the island's overcrowded and noisy spots. The essence of this accommodation lies in its tranquil atmosphere, offering a peaceful retreat where one can escape the hustle and bustle of Bali’s more popular destinations. The staff here embodies the warmth and hospitality Bali is known for, with their always smiling faces and attentive service. Communication is seamless, as everything from room service to laundry requests can be easily managed through WhatsApp, making your stay even more convenient. This was our second time returning to this serene haven, and I highly recommend it to anyone seeking tranquility and a deeper connection with themselves rather than those looking for noise and excitement. A small tip: be sure to use mosquito repellent, especially if you stay in the garden villa. While there were no issues indoors, it’s best to be prepared when enjoying the beautiful outdoor surroundings. Not a daily problem, but worth noting for comfort. We would also like to express our gratitude for the lovely gift we received upon our departure.
Stayed 6 nights in Aug 2024

2/10 Terrible

Gavin

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Kelapa comes right up to a black sand beach, and the view from the pool is fantastic. The rooms are more than spacious, and if you have a villa with a private pool you will have a full size pool; not a plunge pool. It was the perfect escape to wind down and relax after spending the first part of our trip in the more busy and crowded areas of Bali. If you are looking for a slower pace and more space than the more touristy areas of Bali this is the place.
Stayed 6 nights in Apr 2024

10/10 Excellent

Delwar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing.. We went for honeymoon and it was heaven for us.. Staffs were so friendly specially kadat.. Big Infinity pool and resort so big u dont need to go elsewhere. Private beach was super clean and they offered bycicle free.. Me and my wife joined so many activities, romantic dinner, deep sea fishing with fisherman.. Everythingwas fabulous. Later we went to Kuta but after being in Kelapa with best experienc, we didnt liked kuta much.. Thank u Kadat for your hospitality.. Cheers! Delwar and Nishat
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities
I like the location, the food and the spa. My room was clean and the layout was amazing:)
Stayed 1 night in Oct 2019

10/10 Excellent

JeremyMehaffey, Granite falls

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best place to stay in Bali! Customer service is hand's down the best ever around. From checking in to the restaurant to the cleaning people huge congratulations to you! Food is unbelievable. They will take care of everything you could want and want to do. It's 3 hrs from the airport so what worth it. Taking day trips to the tourist areas is easy with the driver you get. Right on the beach away from people and the surf is legit! Thank you kelapa for an amazing stay we will be back year after year now! You made customer's for life with excellence in service.
Stayed 4 nights in Oct 2019

10/10 Excellent

Aido

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glorious resort, wonderful staff.
The staff made this place extra special. They were so attentive to our needs and never once failed to greet us with a smile. The resort is heaven on earth, so peaceful and relaxing with a quiet beach. We were sad to leave. It's very remote, so I recommend choosing to go on one or two of the tours arranged by the resort to see the island properly. Our two trips were incredible and our drivers were both such nice people. They made sure we got an authentic experience. Highly recommended this resort to couples.
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, property conditions & facilities
The food and staff were outstanding - friendly and willing to assist in any way. The unfortunate part of the resort is lack of facilities if you want more in the way of night life. If this is not your thing it's a perfect place to relax and enjoy the amazing senery...
Stayed 6 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is a great place for getting away from everything. I liked the calmness and the nice staff but I didn’t like the fact that there’s nothing interesting within the close radius and that the retreat had only a kitchen and a spa, they could add some amenities since there is literally nowhere else to go
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Kelapa retreat and spa is the most incredible place I’ve ever stayed! The whole vibe was just beautiful, the staff go above and beyond to make you feel comfortable and enjoy your time and they always have a smile on their faces. Kadek was so helpful prior to us arriving, organising every thing for me via email and Ari was always there to help us with his team. The food at the restaurant is authentic and delicious, the rooms are beautiful.. I can’t wait to go back and highly recommend Kelapa
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property very quiet location good for couples looking for a romantic getaway
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just perfect. The grounds, the villa, the pool, the beach, the food and of course the staff!
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveler

Stayed 8 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden gem, great view, room was clean and big... nice falling asleep to the sound of the ocean.
Stayed 1 night in Jul 2019

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s worth the 3 hour drive from the airport
Perfect private retreat
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort. I love everything about this resort. Friendly happy staff, good food great rooms.
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If your looking for a great place away from the hussle of kuta/legian this is the joint to just kick back and relax.
Stayed 6 nights in May 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This style of resort to a very specific and minimalistic which appeals to some people. My wife loves it, me personally I found it somewhat boring, too grey concrete like and somewhat too dark. The staff however is amazing and super helpful
Stayed 5 nights in May 2019

2/10 Terrible

michael a

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not what I expected and not what I paid for.
Very disappointed in how I was treated and the accommodations. The pictures and the description are not accurate. I'm pretty forgiving when it comes to travel and for the $$ this is probably a place you should skip.
Stayed 1 night in Apr 2019

10/10 Excellent

joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I doubt there is anything the owners and staff could do to improve the experience. We loved the location, facilities, staff and food. Make sure you allow plenty of time to get there and back. The single lane road is prone to delays and is busy. But getting there is worth it!
Stayed 4 nights in Mar 2019

8/10 Good

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 16 nights in Dec 2018