2/10 Terrible
James
Traveled with family
Jan 10, 2025
Unfortunately, I was not allowed to stay. I was accused of no show no call, but had documented my communications with them through the app. And had received response to the first communication fairly rapidly, so I knew that someone had been reading the posts. My second communication clearly stated my intent to pay for the whole stay even though I was arriving a day late.
Both planes I flew on were late, so I decided to book a hotel for our first night and drive the three hours after i'd slept some. We were almost an hour late leaving the east coast and by the time we got our luggage and car, it was 5am in the time zone I'd waken in.i was glad to have made the nearby reservation when the second plane was late, and to know the message I sent before we boarded the already late plane would be seen.
We arrived at the Cabins around 4 pm after having driven through the Mojave and Joshua Tree, and stopped to see Lake Mead.
After telling me they couldn't even put us in the same room, they gave me access to Wi-Fi, and the nearest similar accommodations were 4 hours away. As I walked out the door to drive into the sunset, they offered me the day passes that came with the rooms we had paid for on the first night we missed, Actually, only three passes, we paid for four!
The location was amazing, and the drive in was to die for. I can't recommend the hotel.
James
Stayed 7 nights in Dec 2024