Quality Inn Payson

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn Payson

In-room safe, desk, blackout drapes, iron/ironing board
Exterior
Free daily continental breakfast
Lobby
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
801 North Beeline Highway 87, Payson, AZ, 85547
  • Tonto National Forest
    1 min walk
  • Banner Payson Medical Center
    3 min drive
  • Rancho Tonto Catch-A-Trout
    5 min drive
  • Payson, AZ (PJB)
    3 min drive

Room options

Standard King Room, Accessible Tub, Oversized Room, Non-Smoking, 1st Floor

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Oversized, Accessiable Tub, Non-Smoking, 1st Floor

  • Sleeps 4
  • 2 Queen Beds

Deluxe King, 1 King Bed, Patio, Table & Chairs, Non-Smoking

  • Sleeps 2
  • 1 King Bed

Standard King, Oversized Room, Roll-in Shower, Non-Smoking, 1st floor

  • Sleeps 2
  • 1 King Bed

Deluxe King, 1 King Bed, Patio, Oversized Room, Leaseure Chair, Non-Smoking

  • Sleeps 2
  • 1 King Bed

Standard King, 1 King Bed, Patio, Work area, Non-Smoking

  • Sleeps 2
  • 1 King Bed

Standard Queen, 2 Queen Beds, Oversized Room, Patio/Balcony, Non-Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn Payson

Payson hotel with private balconies
A 24-hour business center, a conference center, and coffee/tea in a common area are available at this hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free casino shuttle. Other amenities include conference space, a 24-hour front desk, and a computer station. Weekly housekeeping is available.
Quality Inn Payson offers 99 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and safes. Rooms open to balconies or patios. 25-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Payson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

The recreational activities listed below are available either on site or nearby; fees may apply.
A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a library, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Quality Inn Payson has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free casino shuttle
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Built in 1974
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 25-inch LCD TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 20.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn Payson
Quality Payson
Quality Inn
Quality Inn Payson Hotel
Quality Inn Payson Payson
Quality Inn Payson Hotel Payson

Quality Inn Payson Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 378 out of 1006 reviews" "
Rating 8 - Good. 324 out of 1006 reviews" "
Rating 6 - Okay. 155 out of 1006 reviews" "
Rating 4 - Poor. 96 out of 1006 reviews" "
Rating 2 - Terrible. 53 out of 1006 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

judith a

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
liked the grassy area outside the room, parking close to the door, very comfortable bed & room. thought i wouldn't like the small pillows, but i did. the ice machines were not good; made very little ice. went across the street to maverick & bought ice.
Stayed 3 nights in Aug 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay. Clean rooms. Our rooms was large with balcony. Close to town. Breakfast was good. Will stay again
Stayed 1 night in Aug 2024

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Did like the free breakfast. It was very good and all youeat with a great amount of options. The staff was very friendly and efficient. However the pool and spa were closed down and not operating.
Stayed 2 nights in Aug 2024

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service
Lovely hotel. But disappointing that the reason I selected the hotel which was the pool in well kept surroundings was out of order
Stayed 1 night in Aug 2024

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Disappointed
We arrived at the Hotel - Check In was ok they did not give us the room they were supposed to, so we ended up in a different Room. We got in the room and it smelled really bad - Old and musky, went to use the restroom and there was Diarrhea on the underneath side of the toilet lid, pee on the floor around the bottom of the toilet, carpet dirty. I did go and explain this to the front desk girl Named Michelle, she did NOTHING to help - when I ask for the Manager, she said they are not there, but I would need to take it up with them. We check out the next morning and I explained to the front desk person Kimberly who was very helpful. Also, she informed the Housekeeping and Janette was very apologetic about everything. Sad to say that we will NEVER stay there again. Hopefully they can fix their issues.
Stayed 2 nights in Aug 2024

8/10 Good

Phyllis

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms with patios overlooking grassy common area. Lovely bed linens, fluffy pillows. Super breakfast bar offering nice selection of hot and cold items.
Stayed 2 nights in Jul 2024

4/10 Poor

Levi

Traveled with partner, Traveled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Improve your facilities please and ensure cleanliness before people check in, I had blood on my comforter and the ground in the room felt rather disgusting
Stayed 2 nights in Jul 2024

10/10 Excellent

Deborah

Disliked: Staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was closed but all else was good
Stayed 4 nights in Jul 2024

6/10 Okay

Frederick

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The front staff were friendly and helpful. We were very disappointed that we were not informed that the pool and the spa were closed. The deck around the landing/stairs was very dirty and messy and was not cleaned over the two day. Period. That we were there. The walkways around the motel need a power washing, very filthy. Both rooms that we went into appeared to not have been vacuumed very well, if at all. We found debris and items on the floor upon checking into our rooms. The staff said they would tell housekeeping about our issues. Unfortunately, we have had too bad experiences at two different ends in the last few weeks so we have decided that we probably will not stay at a quality Inn in the future.
Stayed 2 nights in Jul 2024

6/10 Okay

Stephen

Traveled with family
Disliked: Staff & service, property conditions & facilities
Okay stay
Pool was closed, fitness center was closed, laundry was closed. Property need some repairs, loose handrails, deferred maintenance, etc
Stayed 3 nights in Jul 2024

4/10 Poor

David

Stayed 2 nights in Jul 2024

8/10 Good

susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Debra

Liked: Cleanliness, staff & service, room comfort
Fix your pool
The staff is amazing always courtesy with requests. The owners need to get their act together and get their pool fixed we stayed here for the pool access and it was not up and running
Stayed 1 night in Jul 2024

8/10 Good

Daryle

Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

Sima

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are big but the ground is very dirty.
Stayed 2 nights in Jun 2024

4/10 Poor

Liliana

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Will not go here again. Pool and jacuzzi were out of order. The walls of the rooms must be super thing as we could hear every conversation of our neighbors. Also when we got to the breakfast room we were sent away. We were 3 minutes too late even though all the food was still sitting out and were not allowed to grab anything like a muffin or coffee. Not sure what they do with the food left over I assume throw it out. Rude folks they shouldn’t be in in customer service business.
Stayed 1 night in Jun 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Needed extra help from front desk which was immediately offered with grace. The updates in the recent years are excellent. We stopped coming here when they were needed...and now resolved.
Stayed 1 night in Jun 2024

2/10 Terrible

valerie

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
pool out of order. area where food served not very easy for my husband. he is in a wheel chair and had to eat in a dark corner as he could not eat in dining area
Stayed 2 nights in Jun 2024

6/10 Okay

Nancy

Traveled with partner, Traveled with pets, Traveled with family
Liked: Staff & service
Pet friendly, very nice area for dogs. Good breakfast and nice service. We’ll stay here again
Stayed 2 nights in Jun 2024

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and breakfast were great .
Stayed 1 night in Jun 2024

8/10 Good

Kyla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024