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Mercure Pattaya Ocean Resort

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Pattaya Ocean Resort

2 outdoor pools, pool umbrellas, sun loungers
Restaurant
Front of property - evening/night
Beach/ocean view
Children's activities

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pet friendly
  • Pool
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
463/100 Moo 9, Nongprue, Banglamung, Pattaya, Chonburi, 20150
  • Pattaya Beach Road
    3 min walk
  • Pattaya Beach
    5 min walk
  • Tiffany's Show
    5 min walk
  • Pattaya (PYX-Pattaya Airpark)
    33 min drive

Room options

View all photos for Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed, Ocean View

  • 280 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, desk, soundproofing, iron/ironing board

Superior Room, 1 King Bed

  • 280 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View

Suite, 1 King Bed, Ocean View | In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 King Bed, Ocean View

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Twin Beds, Ocean View

Deluxe Twin Room, 2 Twin Beds, Ocean View | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Twin Room, 2 Twin Beds, Ocean View

  • 280 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | In-room safe, desk, soundproofing, iron/ironing board

Superior Twin Room, 2 Twin Beds

  • 280 sq ft
  • Sleeps 4
  • 2 Twin Beds

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About this property

Mercure Pattaya Ocean Resort

4-star hotel in Central Pattaya
2 outdoor pools, free water park access, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a complimentary children's club, and 24-hour room service. Housekeeping is available on request.
Mercure Pattaya Ocean Resort offers 210 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. LCD televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Pattaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mercure Pattaya Ocean Resort features 2 outdoor swimming pools, a complimentary water park, and a children's pool. The hotel offers a restaurant and a snack bar/deli. Business-related amenities at this 4-star property consist of a business center and a meeting room.

A computer station is located on site and wireless Internet access is complimentary. This family-friendly hotel also offers a terrace, a complimentary children's club, and multilingual staff. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Mercure Pattaya Ocean Resort is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 11:00 AM.
Mercure Pattaya Ocean Resort has a restaurant on site.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: THB 494 for adults and THB 247 for children
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park
  • Playground
  • Rock climbing

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free crib
  • Free water park access
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 16 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of THB 500 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: THB 1000.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 494 for adults and THB 247 for children
  • Pet fee: THB 500 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay
Cashless transactions are available
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Mercure Ocean
Mercure Ocean Resort
Mercure Pattaya Ocean
Mercure Pattaya Ocean Resort

Mercure Pattaya Ocean Resort Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 379 out of 1003 reviews" "
Rating 8 - Good. 414 out of 1003 reviews" "
Rating 6 - Okay. 146 out of 1003 reviews" "
Rating 4 - Poor. 45 out of 1003 reviews" "
Rating 2 - Terrible. 19 out of 1003 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sudarshan Reddy

Traveled with group
Liked: Amenities, property conditions & facilities
Only service to room not good anything we ask room service they charge 50 baht even empty plates spoons and ice cubes every time they charge It’s only bad in this hotel
Stayed 3 nights in Aug 2024

10/10 Excellent

Travel

Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First-rate hotel for families
The hotel and service is first-rate. Our 5 year old daughter loved the pool and water slide. We had a great time here and recommend highly.
View from room
Stayed 3 nights in Aug 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

HYUNSUK

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2024

10/10 Excellent

Roger

Stayed 1 night in Jul 2024

8/10 Good

Mandeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Sandy

Traveled with family and small children, Traveled with family
Liked: Amenities
Breakfast buffet was good. Pool was nice. Shower head and sink could use a bit of upgrade. Couldn't use the water park because it was being remodeled. Close to beach. Restaurants in walking distance. AC worked well.
Stayed 2 nights in Jul 2024

8/10 Good

Carlton Jude

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central location, close to shops beach and transport.
Stayed 6 nights in Jun 2024

10/10 Excellent

Michael, Plumpton

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our kids loved the water park! Great value for money!
Stayed 4 nights in May 2024

8/10 Good

jozef

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 3 nights in May 2024

8/10 Good

bantharongsack

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

2/10 Terrible

Sumit

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very un hygiene
Stayed 2 nights in Apr 2024

10/10 Excellent

Siarhei

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay for families with kids
Stayed 2 nights in May 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service and early check in. The bar lady on duty on 30 April was pleasant and made very nice drinks and conversation.
Stayed 1 night in Apr 2024

2/10 Terrible

Sumit

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t like it
Stayed 4 nights in Apr 2024

10/10 Excellent

Brenden

Stayed 1 night in Apr 2024

6/10 Okay

Malgorzata

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Great location but amenities not as much
Super small rooms, cleanliness wasn’t great. Things like lampshades, leaks on the ceilings, dust everywhere. Daily cleaning mainly consisted of changing bed and hoovering/mopping. The kids waterpark was ok however the section for little kids had dips and steeps where water all of a sudden is deeper. I booked it thinking my almost 2 year old can have some fun while I watch him from the pool, turns out I had to hold his hand all the time to ensure he doesn't fall. Also there are two massive decorative stones in the toddler pool and it makes me wonder why was this put in a toddler pool, so easy to slip on the of the dips and fall on this. We ended up using that pool twice during 2 weeks. On the plus side location is really great. There is 7 11 just next door, very close to a lovely beach, loads of food nearby. It’s more of a quieter area with not as much nightlife as everywhere else which is great.
Stayed 13 nights in Mar 2024

4/10 Poor

Derek, New Westminster

Disliked: Cleanliness, staff & service, property conditions & facilities
Very dated hotel. Rooms are tiny. Room we booked had double beds but they gave us single beds. Refused to change and said they were fully booked. Lobby bathrooms were dirty. Room was dusty and stained. Dead bugs squished to walls never cleaned. Carpets in hallways stained. Staff refused to change our room. We ended up leaving the room empty and moved to the holiday inn next door. Highly recommend the holiday in pattaya. Mercury hotel needs a big revocation and clean up
Stayed 8 nights in Mar 2024

10/10 Excellent

tod, Indianola

Liked: Cleanliness, staff & service, property conditions & facilities
Better English tv would be nice.
Stayed 1 night in Mar 2024

10/10 Excellent

John

Liked: Cleanliness
Stayed 14 nights in Mar 2024

6/10 Okay

Mustafa

Liked: Staff & service
Little more to clean in lifts and bathroom.
Stayed 13 nights in Jan 2024

10/10 Excellent

Nikolce

Liked: Cleanliness, staff & service, property conditions & facilities