Heeton Concept Hotel Pattaya by Compass Hospitality

4.0 star property

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Photo gallery for Heeton Concept Hotel Pattaya by Compass Hospitality

Outdoor pool, pool umbrellas, sun loungers
Property entrance
Daily buffet breakfast (THB 299 per person)
Superior Double Room, Balcony | 1 bedroom, minibar, in-room safe, desk
Corner Suite with Balcony | 1 bedroom, minibar, in-room safe, desk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Bar
  • Gym
  • Room service
  • Breakfast available

Explore the area

Map
484 Moo 10, Pattaya Second Road Soi 15, Pattaya, Chonburi, 20150
  • Pattaya Beach
    ‪5 min walk‬
  • Central Pattaya
    ‪10 min walk‬
  • Walking Street
    ‪12 min walk‬
  • Utapao (UTP-Utapao Intl.)
    ‪39 min drive‬

Room options

Deluxe Double Room, Balcony

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Family Double Room, Balcony

  • City view
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

Superior Double Room, Balcony

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Room, Balcony

  • 301 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Corner Suite with Balcony

  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Family Room, Balcony, Bunk Bed

  • 603 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bunk Bed

Superior Twin Room, Balcony

  • 301 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Corner Suite

  • Sleeps 3
  • 1 Queen Bed

Deluxe Twin Room

  • Sleeps 3
  • 2 Twin Beds

Family Suite

  • Sleeps 2
  • 1 Twin Bunk Bed and 1 Queen Bed

Deluxe King Room

  • Sleeps 3
  • 1 Queen Bed

Superior Twin Room

  • Sleeps 3
  • 2 Twin Beds

Superior King Room

  • Sleeps 3
  • 1 Queen Bed

Friends & Family Room

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

Similar properties

About this property

Heeton Concept Hotel Pattaya by Compass Hospitality

4-star hotel in Central Pattaya
This hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Heeton Concept Hotel Pattaya by Compass Hospitality offers 247 accommodations with minibars and safes. Rooms open to balconies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Pattaya hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool, Heeton Concept Hotel Pattaya by Compass Hospitality provides an outdoor pool and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This family-friendly hotel also offers a complimentary children's club, tour/ticket assistance, and coffee/tea in a common area. Limited complimentary onsite parking is available on a first-come, first-served basis.

Heeton Concept Hotel Pattaya by Compass Hospitality has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
H Cafe - This café serves breakfast, lunch, and dinner.
Rays Place - Onsite pub.
24-hour room service is available.

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 299 for adults and THB 150 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • H Cafe
  • Rays Place

Things to do

  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
All guests must show a valid passport. This is the only form of identification that is accepted at this property.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of THB 500 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are available for THB 800.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: THB 1000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 299 for adults and THB 150 for children
  • Pet fee: THB 500 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: THB 800.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number yes

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Mercure Hotel Pattaya
Mercure Pattaya
Pattaya Mercure
Accor Hotel Pattaya
Mercure Pattaya Hotel
Mercure Pattaya
Mercure Hotel Pattaya

Heeton Concept Hotel Pattaya by Compass Hospitality Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 163 out of 519 reviews
Rating 8 - Good. 228 out of 519 reviews
Rating 6 - Okay. 82 out of 519 reviews
Rating 4 - Poor. 35 out of 519 reviews
Rating 2 - Terrible. 11 out of 519 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew, Spalding

Liked: Cleanliness, staff & service
Room was cleaned every day
Stayed 12 nights in Mar 2025

8/10 Good

Narasimha Rao, Ashburn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for budget travelers. staff nice , walkable to shopping and to beach. Swimming pool nice. Safe and peaceful area.
Stayed 3 nights in Mar 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property
Stayed 1 night in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, room comfort
Very convenient and great staff. Will book this hotel again
Stayed 3 nights in Feb 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everybody is really wonderful And helpful I recommend this hotel highly
Stayed 17 nights in Feb 2025

4/10 Poor

steven

Hotel dated and desperately in need of a refurbishment
Stayed 7 nights in Feb 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff
Stayed 3 nights in Feb 2025

6/10 Okay

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

Mark Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close enough to bars by foot and far enough away from the bars for a quiet nights sleep and plenty of food options near by
Stayed 20 nights in Jan 2025

10/10 Excellent

Alan

Stayed 1 night in Jan 2025

10/10 Excellent

Raymond

Stayed 2 nights in Feb 2025

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel
Stayed 13 nights in Jan 2025

8/10 Good

Warren

Traveled with family
Liked: Cleanliness, staff & service, amenities
The property is well located, being central to everything. Staff and service are excellent. The room itself is getting a bit dated, but it well appointed.
Stayed 22 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

jenning

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 stars off for policy of no refund on early checkout, even on 8 night booking. 3 decades of travels through hundreds of hotels and dozens of early checkouts, and here's a first. Well, after Bangkok going back to pattaya for 10 more nights, and I'm staying few doors down. To be fair, property and staffs very nice. Few small things so 1 star off, but all these just moot. Wished I had read a review stating its policy beforehand. Why lock yourself in when equally nice hotels few doors away?

10/10 Excellent

SANGJAE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent site i love the pool and location
Stayed 1 night in Feb 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone is wonderful here. The beds are excellent and the pillows. The food is fabulous. The people are kind. Want to stay forever.I’m
The mushroom fountain in the kitty pool with the two dolphin slides so cute
A lovely warm pool
More pool
Stayed 8 nights in Jan 2025

10/10 Excellent

Eric

Stayed 2 nights in Jan 2025

10/10 Excellent

Mark

Stayed 1 night in Jan 2025

4/10 Poor

Michael

Stayed 9 nights in Jan 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay for a very good price.
Stayed 2 nights in Jan 2025

10/10 Excellent

Rajneesh

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Guntram Herbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money. The hotel seems a bit older and you can hear guests returning to their rooms at night. Otherwise everything fine.
Stayed 2 nights in Jan 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jan 2025