Arwana Inn

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Arwana Inn

Beach nearby
Point of interest
Point of interest
Family Executive | Desk
Lobby sitting area

Reviews

4.4 out of 10

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
1231, Terusan Semerak, Tok Bali, Pasir Puteh, Kelantan, 16800
  • Tok Bali Beach
    18 min walk
  • Kopitiam Tok Bali
    1 min walk
  • Wakaf Bharu Station
    43 min drive
  • Kota Bharu (KBR-Sultan Ismail Petra)
    53 min drive

Room options

Apartment

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

Family Executive

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Superior Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

About this property

Arwana Inn

3-star Pasir Puteh hotel close to Tok Bali Beach
This smoke-free hotel features a restaurant, a coffee shop/cafe, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a banquet hall.
Arwana Inn offers 29 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Cable television is provided. Bathrooms include showers and complimentary toiletries. Housekeeping is provided daily.
Dining options at the hotel include a restaurant and a coffee shop/cafe. Wireless Internet access is complimentary. Complimentary self parking is available on site.

Arwana Inn is a smoke-free property.

Arwana Inn has a restaurant on site.

Languages

English, Malay

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Arwana Inn Pasir Puteh
Arwana Pasir Puteh

Arwana Inn Reviews

Reviews

4.4
Rating 10 - Excellent. 0 out of 5 reviews" "
Rating 8 - Good. 1 out of 5 reviews" "
Rating 6 - Okay. 1 out of 5 reviews" "
Rating 4 - Poor. 1 out of 5 reviews" "
Rating 2 - Terrible. 2 out of 5 reviews" "

5.0/10

Cleanliness

3.6/10

Staff & service

2.0/10

Amenities

4.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

6/10 Okay

Nabiela, N.I.

Liked: Cleanliness, room comfort
Disliked: Staff & service
Receptionist
It was quite dissapointing that we were late for check-in, but there was not anyone from hotel staff that would have contacted us to keep in the touch. In fact, when we were about an hour journey to arrive at the hotel, the receptionist called to let us know that she'll be out of shift soon and will just leave the room key by the reception counter. I find this very rude as a customer to be treated this way. The hotel management itself should have a replacement staff for the shift changing time and customer arriving late for check-in should not be an issue since payment had been made earlier.

2/10 Terrible

zul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
far away from beach
i didn't have my room likes as booked when i arrived at hotel. i and my small family very regret for this service. how i want to find another hotel or resort around near place at the night after drive for 13hours from shah alam, selangor

2/10 Terrible

Zafira

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnt check in. From outside, the hotel looks so scary and horrible. Poor maintainance. The shoplot is all for rent/sale. Only 1 car outside the hotel.
Stayed 1 night in Sep 2024

4/10 Poor

Mohd Akil

Stayed 1 night in May 2024

8/10 Good

Naruding

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023