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Hotel Terranova

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Terranova

Exterior
Outdoor banquet area
Deluxe Quadruple Room | Hypo-allergenic bedding, desk, laptop workspace, free WiFi
Exterior
Lake view

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Pet friendly
    Pet friendly
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
Carrer de les Abelletes, 5, Pas de la Casa, Andorra, AD200
  • Les Abelletes Lake Trail
    1 min walk
  • GrandValira
    1 min walk
  • Pas de la Casa Resort
    1 min walk
  • Andorra la Vella (ALV-Andorra la Vella Heliport)
    46 min drive

Room options

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Deluxe Double or Twin Room

  • 161 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Deluxe Triple Room

  • 194 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Deluxe Quadruple Room

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

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Free WiFi
Restaurant
Breakfast available
Bar
3.8 out of 5, Good, (27)
The price is $172
per night
$183 total
includes taxes & fees
Dec 7 - Dec 8
Hotel Refugi dels Isards

About this property

Hotel Terranova

3-star Pas de la Casa hotel with in-room fireplaces
After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at Hotel Terranova include complimentary wireless internet access and a coffee shop/cafe.
Hotel Terranova offers 52 accommodations with fireplaces and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Have fun with onsite winter activities, including downhill skiing and snowboarding. At the end of the day, order après-ski drinks at the hotel's bar.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Wireless Internet access is complimentary.

Hotel Terranova is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Hotel Terranova has a restaurant on site.

Languages

Catalan, English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Downhill skiing
  • Snowboarding

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor entertainment area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (50 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Desk
  • Fireplace
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
2 total (up to 31 lbs per pet)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for EUR 3.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.57 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 12 for adults and EUR 12 for children
  • Pet fee: EUR 10 per pet, per night
  • Crib (infant bed) fee: EUR 3.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

Property is also known as

Hotel Terranova Hotel
Hotel Terranova Pas de la Casa
Hotel Terranova Hotel Pas de la Casa

Hotel Terranova Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 45 out of 104 reviews" "
Rating 8 - Good. 40 out of 104 reviews" "
Rating 6 - Okay. 12 out of 104 reviews" "
Rating 4 - Poor. 5 out of 104 reviews" "
Rating 2 - Terrible. 2 out of 104 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Jennifer

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

James

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the middle of town
This hotel is nicely sited within view of many local stores so it very convenient. The Argentine girl on the reception was a delight to speak to regarding the unusual hobby of me and my co-guest. Best of all is staying during April as the rooms cost next to nothing as the ski season is over. The only negative is the room I was in had an audible plumbing type noise from behind the wall which continued through the night.
Stayed 1 night in Apr 2024

8/10 Good

Carlos

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

8/10 Good

Tim

Liked: Staff & service, property conditions & facilities, room comfort
A brief visit to Andorra
The hotel is in the middle of Pas de la Casa, there is parking on the surrounding streets, free between 2030-0900. The room was clean and comfortable and breakfast good. The separate cafe on the ground floor is not quite so good. The picture is taken from our room.
Stayed 2 nights in Apr 2023

8/10 Good

Glenn

Liked: Cleanliness, room comfort
Good location, but basic.
Hotel seems to be going under a renovation, no ski lockers, and no real reception, room was very basic, but comfy, and clean. Very close to bus station which was ideal!
Stayed 1 night in Dec 2021

8/10 Good

Sylvie

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Aug 2024

10/10 Excellent

Xavier

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bon hôtel, très bien situé
les chambres sont propres bien que désuètes, l'accueil est chaleureux le petit déjeuner bien.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Arthur

Liked: Cleanliness
Stayed 2 nights in Aug 2024

8/10 Good

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sympa
Un séjour très sympathique avec petit déjeuner buffet,un seul petit bémol aucun parking, très galère de trouver de la place pour charger les valises,en plus places payantes.
Stayed 1 night in Aug 2024

6/10 Okay

Mutrel

Traveled with family
Disliked: Cleanliness, staff & service
Séjour laissant à désirer
Séjour en famille, déçus de l'hôtel en général. Accueil peu accueillant, chambre non climatisée (pas d'info lors de la réservation), salle de bain vieillotte : email écaillé du lavabo, moisissures, calcaire (douchette complètement calcaire avec un jet approximatif), petit déjeuner peu fourni et produits non frais.
Stayed 1 night in Jul 2024

10/10 Excellent

Melanie

Traveled with family
Stayed 1 night in Jul 2024

8/10 Good

Marta

Traveled with partner, Traveled with pets
Liked: Property conditions & facilities
Todo muy bien
Stayed 1 night in Jul 2024

10/10 Excellent

Fatima

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Bernard

Liked: Property conditions & facilities, room comfort
Le séjour c’est bien passé, à mon point de vue, chambre pas assez sombre . Rideaux pas assez occultants
Stayed 1 night in Jun 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Notre séjour était simplement convenable, hotel co
Stayed 1 night in Jun 2024

10/10 Excellent

laurent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Montse

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Raul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom hotel.
Quarto espectacular, muito limpo e confortável, recepcionista muito afável e pronta a ajudar.
Stayed 1 night in Mar 2024

8/10 Good

DIDIER

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

João

Stayed 4 nights in Mar 2024

8/10 Good

Laetitia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien situe
Hôtel très bien situé personnel accueillant 2 année de suite qu on vient .un peu cher pendant les vac scolaire sinon nous resterions plus
Stayed 2 nights in Feb 2024

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Experiência Ruim
Ruim. Não gostamos. Tivemos a pior primeira impressão qdo chegamos 12:30 e nos cobraram €15 para um “early check in” mesmo sendo VIP ACCESS e tendo disponibilidade. O responsável foi grosseiro, dizendo que tinham despesas extras para nos liberar o quarto … (o quarto estava pronto). Enfim, o lugar do café da manhã muito esquisito, o cara que cuidava da limpeza com cara feia o tempo todo , tudo meio “largado”, enfim, experiência ruim. Chuveiro BEM meia boca, pingava água
Stayed 4 nights in Jan 2024