4/10 Poor
Emily
Dec 12, 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
The bed itself was fine. The rest of the hotel was crazy. There was metal sticking out of the ceiling. The entire building seemed to be in disrepair. The front desk was not compassionate or helpful. They acted very straightforward, everything just business, and when the transaction was done they went back to acting like you weren’t there. The saving grace was one of the maintenance guys was very friendly to me - I had missed breakfast and felt about to pass out and he went and got me some food from the kitchen after it had been put away. The front desk guy just pretended to ask the kitchen staff and then said he couldn’t do anything (he literally went and stood in the corner behind the desk where I couldn’t see him, waited 30 seconds, then came back out and said he couldn’t help me). Overall the pictures do not show how the building feels. They need to build a new building. And the ac/heater didn’t shut off at the target temp, on ‘auto’, it just kept rattling on all through the night.
Emily
Stayed 1 night in Dec 2024