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Novotel Paris Créteil Le Lac

4.0 star property

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Photo gallery for Novotel Paris Créteil Le Lac

Seasonal outdoor pool
Reception
Bar (on property)
Terrace/patio
Breakfast, lunch, dinner served; French cuisine

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Room service
  • Housekeeping
  • Pet friendly

Explore the area

Map
Rue Jean Gabin RN 186, Creteil, Val-de-Marne, 94000
  • Paris-Est Creteil University
    ‪10 min walk‬
  • Creteil Soleil
    ‪16 min walk‬
  • Henri Mondor Hospital
    ‪4 min drive‬
  • Paris (ORY-Orly)
    ‪17 min drive‬

Room options

View all photos for Classic Room, Multiple Beds

Classic Room, Multiple Beds | In-room safe, desk, laptop workspace, blackout drapes

Classic Room, Multiple Beds

  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Family Suite, 1 Queen Bed with Sofa bed

Family Suite, 1 Queen Bed with Sofa bed | In-room safe, desk, laptop workspace, blackout drapes

Family Suite, 1 Queen Bed with Sofa bed

  • 463 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Double Bed with Sofa bed, Lake View

Executive Room, 1 Double Bed with Sofa bed, Lake View | In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 1 Double Bed with Sofa bed, Lake View

  • 323 sq ft
  • Lake view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Double Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Classic Room, 1 Double Bed with Sofa bed

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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Exterior

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About this property

Novotel Paris Créteil Le Lac

4-star Creteil hotel with restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, conference space, and concierge services are onsite. Housekeeping is available on request.
Novotel Paris Créteil Le Lac offers 110 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Creteil hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 2486 square feet (231 square meters) include conference space. This family-friendly hotel also offers a seasonal outdoor pool, a library, and a terrace. Complimentary self parking is available on site, along with a car charging station.

Novotel Paris Créteil Le Lac is a smoke-free property.

A hosted evening meal is available for a surcharge daily.
La Cabane - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Bulgarian, English, French, Portuguese, Russian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 18 per person
  • A bar/lounge
  • A restaurant
  • Hosted evening meal available daily for a fee of EUR 35
  • Snack bar/deli

Restaurants on site

  • La Cabane

Things to do

  • Arcade/game room
  • Library
  • Playground
  • Seasonal outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Arcade/game room
  • Dining table
  • Free crib
  • Free rollaway/extra bed
  • Highchair
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,486 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Toaster

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50 per night
  • A tax is imposed by the city: EUR 7.48 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Pet fee: EUR 10 per pet, per stay
  • Service animals are exempt from fees
  • Hosted evening meal: EUR 35

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 11:00 AM to 8:00 PM

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Novotel Paris Creteil Le Lac
Créteil
Créteil Lac
Créteil Paris
Lac Créteil
Novotel Créteil
Novotel Creteil Le Lac Hotel Creteil
Novotel Paris Créteil Le Lac Hotel
Novotel Lac
Novotel Paris Créteil Lac
Novotel Paris Créteil Lac Creteil
Novotel Paris Créteil Lac Hotel
Novotel Paris Créteil Lac Hotel Creteil
Novotel Hotel Créteil
Créteil Novotel
Novotel Paris Créteil Le Lac Creteil
Novotel Paris Créteil Le Lac Hotel Creteil

Novotel Paris Créteil Le Lac Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 172 out of 716 reviews
Rating 8 - Good. 262 out of 716 reviews
Rating 6 - Okay. 163 out of 716 reviews
Rating 4 - Poor. 72 out of 716 reviews
Rating 2 - Terrible. 47 out of 716 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

sidy

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was very hot because they control the heat and the air conditioner unit so the rooms were very hot ant times and when you open the windows you get some insect entering the room so it was a terrible experience there for me and my wife
Stayed 4 nights in Oct 2024

2/10 Terrible

Mahboob

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mosquito all over the room, dirty toilets and bathroom. The bed sheets were really dirty and filthy. The fridge had fungus in it.
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveler

Disliked: Cleanliness
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unless you want to spoil your trip never go here.
We had a terrible stay. Rooms were dirty; our little boy had an insect bite. Staff does not speak a single word of English. (Luckily, one nice staff was there in the bar - friendly and nice). We asked for extra pillows, they never brought it. Area is quite bad as well. We left the hotel one night early despite paying for the hotel as we couldn't stay there. We booked it despite seeing lots of bad reviews, trusting in the Novotel brand! Big mistake. I still cannot understand on what basis they have been given a 4 star. Only good things are, Free parking and you can get a bus within 7 minute walking distance.
Stayed 4 nights in Aug 2024

4/10 Poor

Kelly

Traveled with group, Business traveler
Disliked: Cleanliness, amenities
Había un ratón que se movía libre en el area del desayuno
Stayed 2 nights in Aug 2024

8/10 Good

Ayotunde

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Overall very good experience, staff were very accommodating. We did get bitten by mosquitoes but they were very quick to get our room changed and sort out the issue.
Stayed 3 nights in Aug 2024

8/10 Good

Mutiat

Liked: Cleanliness, staff & service, property conditions & facilities
Good environment with friendly staffs.
Stayed 4 nights in Aug 2024

8/10 Good

Henrique

Liked: Cleanliness, staff & service
Cocktails were terrible. If you do not speak french you will have a hard time. Overall mediocre experience. And the room are in need of maintenance.
Stayed 2 nights in Aug 2024

8/10 Good

jawfer

Stayed 3 nights in Jul 2024

4/10 Poor

Frederick, Herriman

Needs an update
Stayed 2 nights in Jul 2024

4/10 Poor

Christopher

Business traveler
Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

DAVID ROMAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great service, near all attraction
Stayed 2 nights in Jun 2024

10/10 Excellent

Sue

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I stayed at this hotel as we were attending a wedding in Paris. It is set in a quiet residential area next to a large lake and although close to a road there was no traffic noise. There was plenty of parking at the hotel. There is a train station you can walk to and bus stops nearby, however, we did not use them, so I can not comment on them. Close by is a large, modern shopping mall, a 10 minute walk away, with a bug selection of shops and a huge supermarket. Inside the mall there were a wide range of places to eat all through the day and into the evening, including a McDonald’s. We used the hotel restaurant for dinner and the food and service were excellent. You can scan a menu to read it in English, which was very helpful. We arrived very late at night after travelling on the Eurostar and were welcomed and booked in quickly and efficiently. The room was spacious and clean and was serviced every day. The bed was very comfortable. There was a kettle and cups and a few fruit teas bags and along with a small fridge/chiller in the room. There are water stations in the hallways where you can get chilled still or sparking water in a glass bottle, which was provided in the room. We had a great stay at this hotel and found all of the staff friendly, welcoming and helpful.
Stayed 6 nights in Apr 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed the stay!
Stayed 2 nights in Mar 2024

10/10 Excellent

mohammed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Elizabeth

Traveled with family
Needs English speaking receptionist
No one really spoke English! Not enough towels for 3 ppl only for 2. No irons in room. Way to far from city center
Stayed 2 nights in Sep 2023

6/10 Okay

John, Portland

Traveled with family
Parking is great and quite. Not the most upscale or up to date. It rated 4 star, it would rate at a 3 stars due it limited amenities. Don’t expect luggage service or help opening doors. Overall not bad for the price of $130.00 per night.
Stayed 2 nights in Sep 2023

10/10 Excellent

Lorna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super stay!
Great stay. After a slight mix up with my booming and the required room type the staff went over and beyond to get us sorted. Great room, lovely staff in the restaurant. The hotel is a 10 min pleasant walk to the shopping mall where you the metro right into the centre. Lovely pool area. Would stay again.
Stayed 3 nights in Aug 2023

8/10 Good

Christian

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stay here and do yourself, say yes to breakfast!!
Sandrine makes the best breakfast in town! Everything is tasty. Of course, the croissant, the baguette, the bread in general is fresh and delicious. They gave yogurt with fruits in the side. They have various different kind of cheese. Great juices, hot chocolate, coffees, espressos, cappuccinos, etc. They even have bacon which is really not a French classic! They have cereals and pastries. I'm sure I forget some stuff. And everything is the best! The service staff at the restaurant and in the hotel is top notch. The only negative is the gate to get to the hotel didn't work when we were there. And the hotel would need a little refreshing of the rooms. But we would come back and stay there again in a heartbeat. 45 minutes drive or metro to Paris center.
Stayed 2 nights in Aug 2023

2/10 Terrible

Jim

Stayed 1 night in Aug 2023

6/10 Okay

Baskaran

Liked: Cleanliness, staff & service
Stayed 6 nights in Aug 2023

10/10 Excellent

Elanko

Liked: Cleanliness, staff & service, property conditions & facilities
Metro or shops are not close.
Stayed 3 nights in Aug 2023

6/10 Okay

Danny

Traveled with family
Liked: Cleanliness, staff & service
Hotel in general was good, nice pool, good parking, misunderstanding with room booking and breakfast. And shower head was not good and therefore struggled to have a shower without soaking the bathroom
Stayed 1 night in Aug 2023

8/10 Good

Jaiveer Singh

Liked: Amenities
I like this hotel and management very good
Stayed 4 nights in Aug 2023

4/10 Poor

Hannah

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very run down. Pool was shut. Breakfast was poor and nearly gone when we arrived.
Stayed 1 night in Jul 2023