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Mercure Paris Gare de l'Est Magenta

4.0 star property

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Photo gallery for Mercure Paris Gare de l'Est Magenta

Daily buffet breakfast (EUR 18 per person)
Reception
Exterior
Minibar, in-room safe, desk, blackout drapes
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pet friendly
  • Room service
  • Laundry
  • Air conditioning
  • Housekeeping

Explore the area

Map
1-3 Cour De La Ferme St Lazare, Paris, Paris, 75010
  • Place de la République
    ‪12 min walk‬
  • Palais Garnier
    ‪5 min drive‬
  • Louvre Museum
    ‪7 min drive‬
  • Paris (CDG-Roissy-Charles de Gaulle)
    ‪27 min drive‬

Room options

View all photos for Classic Twin Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Classic Twin Room, 2 Twin Beds

  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Double Bed

Minibar, in-room safe, desk, blackout drapes

Classic Room, 1 Double Bed

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Twin Bed

Minibar, in-room safe, desk, blackout drapes

Classic Room, 1 Twin Bed

  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

Similar properties

View from property

Hotel Libertel Gare de l'Est Francais

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, (1001)
$258 nightly
The price is $258 total
includes taxes & fees
Hotel Libertel Gare de l'Est Francais

About this property

Mercure Paris Gare de l'Est Magenta

4-star hotel in 10th Arrondissement
A bar/lounge, a snack bar/deli, and 24-hour room service are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Change of towels is available on request.
Mercure Paris Gare de l'Est Magenta offers 45 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Paris hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This eco-certified hotel also offers multilingual staff, tour/ticket assistance, and concierge services.

Mercure Paris Gare de l'Est Magenta is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking available (EUR 36 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 18 for adults and EUR 8 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Bicycle rentals

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 49
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 49

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 8.45 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 8 for children
  • Nearby parking fee: EUR 36 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 49 (subject to availability)
  • Late check-out fee: EUR 49 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Magenta
Mercure Magenta Hotel
Mercure Magenta Hotel Paris Gare l'Est
Mercure Paris Gare l'Est Magenta
Mercure Paris Gare De l`Est Magenta Hotel Paris
Mercure Paris Gare l'Est Magenta Hotel
Mercure Gare l'Est Magenta Hotel
Mercure Gare l'Est Magenta
Mercure Paris Gare de l'Est Magenta Hotel
Mercure Paris Gare de l'Est Magenta Paris
Mercure Paris Gare de l'Est Magenta Hotel Paris

Mercure Paris Gare de l'Est Magenta Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 93 out of 362 reviews
Rating 8 - Good. 156 out of 362 reviews
Rating 6 - Okay. 81 out of 362 reviews
Rating 4 - Poor. 24 out of 362 reviews
Rating 2 - Terrible. 8 out of 362 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Rui Miguel

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

3* at best

One of the worst Mercure I’ve stayed at. Rooms are small and extremely cold. The heating is not enough to keep the room warm. The appliances are cheap and nasty. In need of urgent refurbishing. Breakfast is basic. Not worth the price.
Stayed 1 night in Feb 2025

4/10 Poor

Barbara

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Nice and close to train station Some staff quite unhelpful. No-one goes out of their way, except cleaning staff- they were excellent! Room very small,
Stayed 2 nights in Sep 2024

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Aug 2024

10/10 Excellent

Kailash

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

jeremi

Stayed 1 night in Sep 2023

8/10 Good

Jeremy

Business traveler
Liked: Cleanliness, staff & service, room comfort

Mercure Paris Gare De l'est

The room was clean and a good size for Paris with a really good shower. The breakfast was all you expect and love in Paris. Staff were very friendly and helpful. Location is ok if you want to be near the stations otherwise not the best.
Stayed 2 nights in Jan 2023

4/10 Poor

Kurt

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Day & night front desk staff were nice and helpful. Area was convenient, room was small but sufficient. Housekeeping was sloppy, 2nd day removed our 2 bath towels n bath mat but replaced w only 1 towel & no bath mat. Reported to front desk but returned later w no change. Toilet seat only had 1 bolt so it slid, housekeeping should report that and the loose toilet paper holder to be fixed. Housekeeping was also in a rush & left 3 pillow cases piled up in our room. They also did a sloppy job making the bed where they didn’t tuck the bottom sheet at the foot of the bed. Lastly, the lift broke 5 times during our 7 night stay. The last breakdown they said would take days to replace a part.
Stayed 7 nights in Sep 2022

8/10 Good

Anne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

10/10 Excellent

Ingeborg

Stayed 3 nights in May 2022

8/10 Good

Raymond

Stayed 1 night in Feb 2022

4/10 Poor

David

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

No heat or ac control. Seriously?!?

I was either too hot or too cold. No way to adjust the climate.
Stayed 7 nights in Oct 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for my trip - had an overnight in Paris to break up a long train journey. Rooms are pretty tiny and it's not as nice as other Mercures I've stayed at, but no major complaints. Only thing they could definitely improve on is eco-friendliness. They do have soap dispensers in the shower rather than tiny shampoo bottles, which is a great first step! But I'd like to see those soap dispensers be refillable ones rather than single use. And they still have loads of single-use everything else: disposable cups, small bar soaps individually packaged in boxes, coffee/tea/sugar in plastic sachets. They still have a long way to go...
Stayed 1 night in Aug 2021

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/10 Poor

Clive, Abergavenny

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Location near transport hub of Gare d’Nord, Gare l’Est & bus terminus. Reception was a major problem for my group.I had numerous complaints over the long delay for room allocation despite spending an hour prior to the group’s arrival loading info onto computer.Overal I wasted 2.5 hours
Stayed 2 nights in Jan 2020

8/10 Good

pri agung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Denis, montreal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel well located. The rooms are very tight. Would not be enjoyable for a longer stay. The breakfast was excellent
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

First case of a DOWNGRADE in history

I got a DOWNGRADE when i arrived at this hotel! I had booked a double room, but the girl at the front desk said she was gonna put me in a single room because she needed the double for couples. So basicly i paid for a double and, because i was traveling alone, got put in a single room. No refund or any compensation given to me. The room was tiny, to the point where you have to walk sideways to go around the bed. Wc was even smaller. Location was ok, but i would never stay here again, or in any Mercure hotel for that matter...
Stayed 3 nights in Nov 2019

10/10 Excellent

C., NYC

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best I can hope for! Roomy room with a small table, bench and cushioned chair. Lighting made me feel comfortable and like I was at home. Shower had a rainfall option and they offered Nuxe bath products. Celine at reception was so nice and personable. Location close to Gare du Nord and Gare du L'est for easy train access. Hood wasn't bad in food options either although it was more local with markets, butchers and fish.
Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room, clean and had all that we needed. Included bar drinks and special coffee machine was an added bonus which we didn't know about. All staff were welcoming and very lovely. The breakfast area was also very nice and cosy. Good assortment for breakfast. I highly recommend this hotel.
Stayed 4 nights in Oct 2019

4/10 Poor

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Outside the Hotel before entering there is a horrible smell of Urine, and homeless people are sleeping outside. We where given a wrong room with 2 single beds put together to make a double bed, once my husband informed them we where moved the another room they called Executive room. The executive room was spacious however the sofa was damaged/broken and it was obvious it was late but my husband reported it in the morning and he was informed it is still OK to be used. overall I would not recommend the area of the hotel and the rooms where not up to a great standard, however the staff we really good.
Stayed 3 nights in Oct 2019

8/10 Good

David

Liked: Cleanliness, staff & service
Weekend break to Paris to celebrate our wedding anniversary. Very good location, friendly staff and good facilities. The lights failed (probably just a fuse) on our second night. We were moved to another room quickly and without fuss.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Location is very near the main train stations. But the room is too small.
Stayed 1 night in Sep 2019