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Masséna Hôtel

3.0 star property

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Photo gallery for Masséna Hôtel

Reception
Family Quadruple Room | Bathroom | Shower, hair dryer, towels
Staircase
Premium bedding, minibar, in-room safe, blackout drapes
Triple Room | Premium bedding, minibar, in-room safe, blackout drapes

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Pet friendly
  • Air conditioning
  • Housekeeping
  • Breakfast available

Explore the area

Map
16 Rue Tronchet, Paris, Paris, 75008
  • Palais Garnier
    ‪6 min walk‬
  • Champs-Élysées
    ‪10 min walk‬
  • Louvre Museum
    ‪6 min drive‬
  • Paris (CDG-Roissy-Charles de Gaulle)
    ‪30 min drive‬

Room options

View all photos for Double Room

Double Room | Premium bedding, minibar, in-room safe, blackout drapes

Double Room

  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Premium bedding, minibar, in-room safe, blackout drapes

Single Room

  • 108 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Premium bedding, minibar, in-room safe, blackout drapes

Triple Room

  • 151 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Twin Room

Twin Room | Premium bedding, minibar, in-room safe, blackout drapes

Twin Room

  • 140 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Quadruple Room

Family Quadruple Room | Premium bedding, minibar, in-room safe, blackout drapes

Family Quadruple Room

  • 194 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

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About this property

Masséna Hôtel

3-star hotel in 8th Arrondissement
This smoke-free hotel features a bar/lounge, a snack bar/deli, and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite. Change of towels is available on request.
Masséna Hôtel offers 36 accommodations with minibars and safes. Beds feature premium bedding. Cable television is provided.

Rooms have partially open bathrooms. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and change of towels can be requested.

The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. This Paris hotel also offers multilingual staff, tour/ticket assistance, and concierge services.

Masséna Hôtel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Room service (during limited hours) is available.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 21 per person
  • A bar/lounge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 70
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 70

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per day, plus a deposit of EUR 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 7 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.53 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 21 per person
  • Airport shuttle fee: EUR 30 per person
  • Pet deposit: EUR 150 per stay
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 70 (subject to availability)
  • Late check-out fee: EUR 70 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Masséna Hôtel Hotel
Masséna Hôtel Paris
Masséna Paris
Masséna Hôtel Paris
Masséna Hôtel Hotel Paris

Masséna Hôtel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 54 out of 190 reviews
Rating 8 - Good. 85 out of 190 reviews
Rating 6 - Okay. 35 out of 190 reviews
Rating 4 - Poor. 9 out of 190 reviews
Rating 2 - Terrible. 7 out of 190 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yesi Style

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, great location and walking distance from lots of great spots
Stayed 1 night in Jan 2025

8/10 Good

Gregory

Stayed 2 nights in Jul 2024

8/10 Good

lilliam

Stayed 1 night in Oct 2023

10/10 Excellent

Charles, Waterford

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and wonderful breakfast
Stayed 4 nights in Jun 2023

6/10 Okay

Abigail, Dulles

Traveled with partner
Liked: Staff & service
Safe never worked

10/10 Excellent

Russell

Stayed 1 night in Sep 2022

10/10 Excellent

LUDOVIC

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet and ideally located to discover the heart of Paris
Stayed 5 nights in Jul 2022

6/10 Okay

Kimberly

Liked: Cleanliness
The location was fantastic
Stayed 3 nights in Jul 2022

10/10 Excellent

George, York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with good metro links on the doorstep. Nice staff and a lovely hotel
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and hospitality, strategic location, and clean room
Stayed 1 night in Aug 2019

4/10 Poor

Ingrid

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Awful ac

Great location awful air conditioning
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Location and price Good people Good weather Clean streets French
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Jul 2019

6/10 Okay

Laura

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Bring your own breakfast!

We are from US and needed to spend nite in Paris due to missing bus to port. The desk attendant was very rude, stated “no breakfast for you”! Really, how much does a yogurt and muffin cost a hotel establishment? Especially when the rate is almost $200 a night for a bed, shower, internet and tv,no other amenities, I know it’s Paris but he should work in the back, not with customers!
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Stayed 6 nights in May 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Friendly staff and i was able to check in early. Room has great pillows which was a nice suprise. The only negative was having to leave room key at desk, wish hotel had key cards.
Stayed 1 night in Oct 2018

8/10 Good

richard

Liked: Cleanliness, room comfort

Paris busines trio

Business trip well located but it’s old and can use a manicure. Elevators was not working for 2 days 3 stars in my book. Descent hotel would stay for pleasure with the family
Stayed 7 nights in Oct 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2018

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Good location but unpleasant circumstances

Poor accommodation. Initially given first floor in a room obviously not renovated, bit run down with windows able to be open to ground that anyone could easily get into but kept curtains close since views weree walls of small space facing each other. Woke up early to heavy drilling pounding the walls. Just awful and got up to request a different floor away from the drilling since we were staying for several days. This new room was much better in terms of visual comfort unlike first broom that appeared tired and run down. The hotel is near shopping Mecca but one pet peeves is debating how long one want to stay out as after certain late in the evening they do lock the front entrance which requires ringing a bell to get the front desk to come down to open for you to come in. There is no 24h person at front desk as lobby turns off the light late in the night. Therefore it makes wanting to stay out late in City of lights difficult as they want cone back from dark lobby ringing front door to get front desk to allow you in... feels like in camp than botique hotel. With this confusion and requiring giving your key before step out, I do wonder how they remember all people coming and going when hand back the room key to you. Hotel is average but some of the discomfortable hassles makes it undesirable.
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
When I arrived at 11pm to check in with a big luggage, staff didn't offer to help carrying luggage for a short stairs. There was no shampoo and soap refill for the second day. Most importantly, there are only two available electric outlets. One in bathroom and on next to front door. Not convenient at all.
Stayed 3 nights in Jul 2018