See all properties

Hôtel Mercure Paris Gennevilliers

4.0 star property

Choose dates to view prices

Photo gallery for Hôtel Mercure Paris Gennevilliers

Daily continental breakfast (EUR 20 per person)
Reception
Bar (on property)
Exterior
Standard Room, 2 Twin Beds | Frette Italian sheets, premium bedding, in-room safe, desk

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Room service
  • Pet friendly
  • Housekeeping
$136
includes taxes & fees
Sep 4 - Sep 5

Explore the area

View in a map
3 Avenue Des Louvresses, Gennevilliers, Hauts-de-Seine, 92230
  • Stade de France
    ‪5 min drive‬
  • Arc de Triomphe
    ‪13 min drive‬
  • Eiffel Tower
    ‪17 min drive‬
  • Paris (CDG-Roissy-Charles de Gaulle)
    ‪23 min drive‬

Room options

View all photos for Privilege, Room, 1 Double Bed

Frette Italian sheets, premium bedding, in-room safe, desk

Privilege, Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Frette Italian sheets, premium bedding, in-room safe, desk

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds

Frette Italian sheets, premium bedding, in-room safe, desk

Family Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room, 2 Double Beds

Frette Italian sheets, premium bedding, in-room safe, desk

Family Room, 2 Double Beds

8.6 out of 10
Excellent
(8 reviews)
  • 290 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Frette Italian sheets, premium bedding, in-room safe, desk

Standard Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Junior Suite, 1 Double Bed with Sofa bed

Frette Italian sheets, premium bedding, in-room safe, desk

Privilege, Junior Suite, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Lounge

KOPSTER Hotel Residence Paris Colombes

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 347 reviews
KOPSTER Hotel Residence Paris Colombes

About this property

Hôtel Mercure Paris Gennevilliers

4-star Gennevilliers hotel with restaurant
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a snack bar/deli, self parking, and a business center are onsite. Housekeeping is available on request.
Hôtel Mercure Paris Gennevilliers offers 144 air-conditioned accommodations with safes and complimentary newspapers. Beds feature Frette Italian sheets and premium bedding. Flat-screen televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Refrigerators, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a business center, 3 meeting rooms, and coworking spaces. This Art Deco hotel also offers a fitness center, a terrace, and complimentary newspapers in the lobby. Onsite parking is available (surcharge).

Hôtel Mercure Paris Gennevilliers is a smoke-free property.

A complimentary manager's reception is offered each day.
Le Charbon - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (EUR 9 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Le Charbon

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business center
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (35 inch wide door)
  • Grab bar in shower (33 inches high)
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Magnifying mirror
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (29 inches high)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (37 inches high)
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2017
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Frette Italian sheets

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 44-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 50
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 1 to August 24:
  • Bar/Lounge
  • Dining venue(s)
The following facilities are closed on Monday, Tuesday, Friday, Saturday, and Sunday:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Wednesday and Thursday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day, plus a one-time cleaning fee of EUR 15
Service animals are welcome, and are exempt from fees
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 8.45 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 20 for adults and EUR 10 for children
  • Covered self parking fee: EUR 9 per day
  • Pet fee: EUR 15 per pet, per day plus EUR 15 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: EUR 50 (subject to availability)
  • Late check-out fee: EUR 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Paris Gennevilliers
Mercure Paris Gennevilliers
Hôtel Mercure Paris Gennevilliers Hotel
Hôtel Mercure Paris Gennevilliers Gennevilliers
Hôtel Mercure Paris Gennevilliers Hotel Gennevilliers

Hôtel Mercure Paris Gennevilliers Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 113 out of 291 reviews
Rating 8 - Good. 92 out of 291 reviews
Rating 6 - Okay. 44 out of 291 reviews
Rating 4 - Poor. 21 out of 291 reviews
Rating 2 - Terrible. 21 out of 291 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Anastasia

Traveled with family
Disliked: Staff & service
When we arrived they had no room for us we had to wait for one to be cleaned it was 2 hours after check in the bar and room service was closed on weekends we had to leave a £350 security deposit which was more than the stay cost us when checking out I was advised it would go straight back on to my card as we didnt even eat there theybhave taken £42 from my card with no notification what it is for I am waiting for a response from the hotel
Stayed 3 nights in May 2025

2/10 Terrible

Yu cheung

Traveled with group
Stayed 3 nights in May 2025

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property worked well for us, there wasn't much around the hotel though and had to travel for any tourist sightseeing.
Stayed 2 nights in May 2025

10/10 Excellent

Jocelyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a very out of the way location. Perfect for transiting and very good for the price.
Stayed 1 night in May 2025

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

Poor service will not be staying again.

The girl at reception was rude and not helpful at all. After checking in, we noticed we didn’t have enough towels and needed 2 extra pillows. I went to the reception to request what we needed but she simply refused to provide 2 extra pillows for the sofa beds. There was no reason given, she just said she is not going to provide the additional pillows with a straight face. Towels were provided 2 hours later after three trips to the reception, it was bizarre. The worst part was the same girl from reception later knocked our door with pillows in her hand in the evening and I was obviously surprised but happy to see her with the pillows. She then responded saying oh, these pillows are for another room. It didn’t feel like we were staying in a 4 star hotel, we wouldn’t stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Diobani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Amina

Stayed 2 nights in Apr 2025

10/10 Excellent

Raima

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Apr 2025

2/10 Terrible

Ramona R

Traveled with family
Disliked: Amenities
Clean your rooms and provide a Clean and hygienic room. Train your housekeepers proper hygiene and how to clean rooms daily and change sheets. Upkeep needs so much help!
Stayed 1 night in Apr 2025

10/10 Excellent

christian

Stayed 1 night in Apr 2025

2/10 Terrible

Abdurrahman

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DEPOSIT FOR STAYING OVER :)

Terrible approach how we have to pay a deposit to stay in a hotel in 2024 asked for extra € but then to be refunded 2-7 days… first time ever seen this rule. 8 euros per person tax € euro car park fee … i should warn people to read every little print with this company to avoid further chargers…!
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveler

Business traveler

Bad experience, not staff fault

Door contact/key card was not working due to dead batteries which could not be change till 9am in the morning. Additional tax were not explained prior check in, only found out after check out. Otherwise, Staff were helpful and breakfast was decent.
Stayed 3 nights in Oct 2024

8/10 Good

Megan

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Dhuha

Stayed 2 nights in Jun 2024

10/10 Excellent

Zaynah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good overall

Overall it was good. No issues at all. Friendly staff and decent facilities.
Stayed 2 nights in Jun 2024

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoy very much 😊 my stay.
Stayed 3 nights in May 2024

6/10 Okay

Matthew

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Below standard for a 4 star hotel

For a fairly new hotel it was tired, bathroom was damaged with a hole in the wall, shower fixings not attached, no double bed, just two singles pushed together and air conditioning turns off after 2 minutes. The only positive is the reception staff were friendly and helpful.
Stayed 2 nights in Mar 2024

10/10 Excellent

Dustin

Stayed 1 night in Oct 2023

6/10 Okay

Martin

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Functional hotel out of town in commercial zone

Arrived Saturday night for rugby world cup. Checking easy. But, it was 2000 and the bar was shut. No tv (except in the room and that was almost impossible to change channels. No obvious open bars or eateries near, V attractive looking McDonalds but no TV. Walked for 20mins and found great restaurant with TV and the best steak I've had in years. Le Grandel. Public Transport from the hotel is by bus which is on the doorstep but it's a long ride to most places.
Stayed 2 nights in Oct 2023

8/10 Good

Eamonn

Stayed 1 night in Sep 2023

10/10 Excellent

JOÃO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everthing perfect
Stayed 3 nights in Sep 2023

10/10 Excellent

Gezahegn

Stayed 2 nights in Jul 2023

8/10 Good

ERRICK, LOS ANGELES

Liked: Property conditions & facilities
Great option if you’re attending an event at stade de France, otherwise it’s pretty far from the city and traffic will make the commute time quite significant. The room was decent, i felt safe, the accommodations and amenities were pretty minimal. Perfect option if you’re traveling internationally and on a budget.
Stayed 3 nights in May 2023

2/10 Terrible

Shaun

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2023

8/10 Good

Willebaldo

Liked: Cleanliness, staff & service
Good
Stayed 4 nights in Oct 2022