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Aparthotel Adagio Serris - Val d'Europe

3.0 star property

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Apartment, 1 Bedroom | Premium bedding, in-room safe, desk, blackout drapes
Studio, 1 Double Bed | Premium bedding, in-room safe, desk, blackout drapes
Exterior
Seasonal outdoor pool
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Laundry
  • Pet friendly
  • Parking available

Explore the area

Map
18 cours de l'Elbe, Serris, Seine-et-Marne, 77700
  • La Vallée Village
    ‪4 min walk‬
  • SEA LIFE Val d'Europe
    ‪6 min walk‬
  • Disneyland® Paris
    ‪3 min drive‬
  • Paris (CDG-Roissy-Charles de Gaulle)
    ‪34 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms (T3D)

Fridge, microwave, dishwasher, electric kettle

Apartment, 2 Bedrooms (T3D)

  • 495 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Double Sofa Bed, 2 Twin Beds and 1 Double Bed

View all photos for Apartment, 2 Bedrooms

Premium bedding, in-room safe, desk, blackout drapes

Apartment, 2 Bedrooms

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 3 Double Beds

View all photos for Studio, 1 Double Bed

Premium bedding, in-room safe, desk, blackout drapes

Studio, 1 Double Bed

  • 248 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 1 Bedroom

Premium bedding, in-room safe, desk, blackout drapes

Apartment, 1 Bedroom

  • 366 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Apartment, 1 Double Bed with Sofa bed, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Apartment, 1 Double Bed with Sofa bed, Balcony

  • 334 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Aparthotel Adagio Serris - Val d'Europe

3-star Serris aparthotel connected to a shopping center, walkable to SEA LIFE Val d'Europe
Along with a fitness center, this smoke-free aparthotel has a sauna and a 24-hour business center. Free WiFi in public areas and a free theme park shuttle are also provided. Other amenities include self parking, a seasonal outdoor pool, and conference space. Each apartment provides a flat-screen TV with cable channels, plus a kitchenette with a refrigerator, a microwave, and a dishwasher. Added amenities include free WiFi, premium bedding, and an electric kettle. Weekly housekeeping is available.
Aparthotel Adagio Serris - Val d'Europe offers 210 accommodations with safes and designer toiletries. Beds feature premium bedding. Flat-screen televisions come with cable channels. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered weekly and refrigerators can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the aparthotel include a sauna, a fitness center, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, Aparthotel Adagio Serris - Val d'Europe provides a sauna and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center and meeting rooms. A theme park shuttle and a train station pick-up service are complimentary for guests. This family-friendly aparthotel also offers a terrace, an arcade/game room, and multilingual staff. Parking is available onsite for a surcharge.

Aparthotel Adagio Serris - Val d'Europe is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Children aged 15 and younger eat free breakfast.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Pool/Spa

  • Sauna
  • Seasonal outdoor pool
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free train station pick-up shuttle
  • Free theme park shuttle
  • Self parking on site (EUR 15 per night)

Family friendly

  • Free crib

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Water dispenser

Dining

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 16 per person

Bedrooms

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business center
  • Computer station
  • Conference space
  • Desk
  • Meeting rooms

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • One pet total (up to 33 lbs per pet)
  • Fee: EUR 10 per pet per night
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk

Location highlights

  • Connected to a shopping center
  • In a shopping district
  • In the city center
  • Near a train station
  • Next to a golf course
  • On a lake

Things to do

  • 27-hole adjacent golf course
  • Arcade/game room
  • Gym
  • Golf lessons nearby
  • Golfing nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 210 units
  • 4 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Connecting units available
  • Double-glazed windows
  • Garden
  • Housekeeping (on request)
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Soundproofing
  • Water dispenser

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: EUR 25
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 25

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 33 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children aged 15 and younger eat free breakfast
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.53 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Self parking fee: EUR 15 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 25 (subject to availability)
  • Late check-out fee: EUR 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May 01 to September 01
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
Parking height restrictions apply

Property is also known as

Hipark Serris
Hipark Serris Val-D'Europe
Hipark Val-D'Europe
Hipark Val-D'Europe House
Hipark Val-D'Europe House Serris
Serris Val-D'Europe
Hipark Serris-Val D'Europe
Hipark Design Suites Val d’Europe House Serris
Hipark Design Suites Val d’Europe House
Hipark Design Suites Val d’Europe Serris
Hipark Adagio Serris-Val d'Europe House
Hipark Adagio d'Europe House
Hipark Design Suites Val d’Europe
Hipark Adagio SerrisVal d'Eur

Aparthotel Adagio Serris - Val d'Europe Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1764 out of 4787 reviews
Rating 8 - Good. 1940 out of 4787 reviews
Rating 6 - Okay. 663 out of 4787 reviews
Rating 4 - Poor. 261 out of 4787 reviews
Rating 2 - Terrible. 159 out of 4787 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Navi

Stayed 3 nights in Feb 2025

10/10 Excellent

Kirsty

Traveled with family
Liked: Cleanliness, room comfort

Amazing family friendly stay 5 stars

Our stay was amazing from start to finish. The staff were friendly and very helpful throughout. So happy to help with anything needed. The room was beautiful and very clean and very comfortable. I couldn’t fault one thing and I would definitely recommend and stay again in the very near future l.
Stayed 3 nights in Feb 2025

8/10 Good

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Great location for Disney. Walkable and bus from just beside property. Short walk to shopping mall and food court. Great little apartment with great kitchen, shower room and separate toilet. Perfect for short stay for four for Disney. Good buffet breakfast. Great value as Disney hotels getting very expensive.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ertela

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property is in exellent location for Disney parks without the cost of disney hotels. Bonus point: it offers free shuttle to and from the park
Stayed 1 night in Feb 2025

10/10 Excellent

Adhelys

Traveled with family
Liked: Cleanliness, room comfort

The rooms are good

The room was comfortable, you can walk to the mall, and bus was convenient to go to Disneyland Paris. No housekeeping and a lot of construction. Expensive breakfast.
Stayed 4 nights in Feb 2025

8/10 Good

Jack

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Lovely and friendly staff. Safe and comfortable room. Lovely surrounding areas and walkable to many things.
Stayed 4 nights in Feb 2025

4/10 Poor

Hayley

Traveled with family
Disliked: Cleanliness
Was not impressed with the hotel room
Stayed 4 nights in Feb 2025

8/10 Good

Fraser

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Maja

Traveled with family
Liked: Cleanliness, room comfort

Some things need to improve...

Adagio hotel is perfect for Disney stay. 12 min walk to the security gate. Beds are comfy, parking is available and staff is friendly (shout out to Monica on her night shift). Some things unfortunately are bringing this hotel down. There is a lot of wear and tear. Stained carpets, mould on the grout/tiles in the bathroom, peeling ceiling, scratched walls and water staines. There seems to be a lot of improvements happening in the lobby so maybe rooms will be upgraded soon as well. Disney shuttle bus tip - winter schedule is very reduced. Morning shuttles depart from the bus stop on the opposite side to the hotel and run in circle. Afternoon buses run from the bus stop outside the hotel. Don't take 2231 bus as it's not free- it's local bus and it requires a fare. Parking - be aware there's a 15euro charge per night similar to other properties in the area.
Stayed 4 nights in Feb 2025

6/10 Okay

Martin

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
We stayed here monday the 17th of feb till 21st of feb 2025. When we checked in there was building work going on which was not communicated from the hotel or expedia which was disgusting has it made the hotel not very tidy etc.the staff at the reception was very rude to us beeing very sharp with us that we needed to pay city tax and car parking now. She said the room was ready but the manager interrupted and sad no the rooms are not ready at the moment. When the rooms was ready they was decent but noticed that they dont like dusting the surface or cleaning the floor. Bed was comfy the duvet was thick and warm. Toileta are clean and tidy with some hand gel etc. The kichen area was decent but had a dishwasher which didnt work and the sink was blocked.went to reception the staff was rude and said there nothing they could do which was disappointing how they treat the customers. We picked this hotel has how close it was for disney which is great. Transport to and from disneyland was out side the hotel which is excellent. Check out was quick but the receptionist didnt say that the room card is needed to get the car out the car park at the end of the stay. Over all the experience was disappointing but this is what you get for a 3* hotel.
Stayed 4 nights in Feb 2025

10/10 Excellent

Djamel, Dublin

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
everything was perfect
Stayed 3 nights in Feb 2025

6/10 Okay

Fraz

Traveled with family
Disliked: Property conditions & facilities
It’s abit of a mixed review on this on this one but at the end of the day we did like our stay. It seems the hotel/apartment is going through renovation at the moment, something which was not communicated through us via email when we contacted the property about parking aswell. No communication about where to park as well so we got confused about that too and on the day we left, we scanned the parking card inside to leave but the shutter didn’t even go up! So we had to trial someone in front to get out. Only one hotel room key was given in stead of two. This was abit of a problem as we have a baby we needed to put down to sleep so my wife was in darkness whilst I had to go get stuff for the baby. She can’t leave our baby unattended to collect me from reception. Overall we did enjoy the area around us and easy walk to Disney Land! Which is why we booked our stay. Just better communication with the staff and areas mentioned need to be improved as stated above.
Stayed 3 nights in Feb 2025

10/10 Excellent

Martha

Stayed 3 nights in Jan 2025

8/10 Good

Clare

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Laura

Traveled with family
Disliked: Room comfort
Stayed 3 nights in Feb 2025

2/10 Terrible

Gadiel

Disliked: Cleanliness, room comfort
Customer service was horrible very rude. I would never go back.
Stayed 2 nights in Feb 2025

8/10 Good

Tyrone

Traveled with family and small children
Great place to stay whether it's for disney or just visiting the area. Would definitely stay here again...
Stayed 2 nights in Feb 2025

6/10 Okay

Hannah

Traveled with family
Liked: Cleanliness
Disliked: Room comfort

Great location but wouldn’t stay again

Location for Disneyland was really good but that’s about as good as it gets. When we arrived at reception we had to wait 35 minutes to check in, there is a LOT of building work currently being done in the reception area so waiting 35 minutes with drilling and hammering behind us wasn’t very pleasant. When we were checking in we could barely hear the receptionist due to the banging. No information was given about the free shuttle to Disneyland and we couldn’t work it out for ourselves at all, we did wait at what we thought could be the bus stop but nothing ever came so we hand to spend 15 euros on a 3 minute taxi ride there and back each time. The room itself was nice (room 12) we had 2 single beds and a pull out sofa bed. The sofa bed was broken it was almost broke in the middle so the mattress wasn’t level at all. One of the most uncomfortable beds I’ve ever slept in to be honest but I was just glad that we were far enough away from the builders and didn’t have to listen to banging.
Stayed 3 nights in Feb 2025

10/10 Excellent

Lady

Liked: Cleanliness, amenities, property conditions & facilities
Very helpful! Loved our room location. Perfect view. Merci!
Stayed 4 nights in Feb 2025

10/10 Excellent

Gina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good customer service

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort

Almost great

The size of the apartment was great and the layout perfect but there were lots of little things that made the room feel unfinished.. scrapes and chips out of the bathtub, clunky extractor fan making strange noises all night, pillow with stains on. The lobby was also being renovated which is great for future visitors but made the place feel even less special. We were lucky enough to have a nighta stay here as a gift and its a shame it was below our expectations.
Stayed 1 night in Feb 2025

10/10 Excellent

Rachel

Liked: Cleanliness, room comfort

Excellent!

Amazing hotel, suites our needs, very close to the parks, free shuttle is very handy and the staff are very helpful! Stayed there a few times now, I would highly recommend
Stayed 4 nights in Jan 2025

10/10 Excellent

Colleen

Traveled with family
Liked: Cleanliness, property conditions & facilities
Close to Disneyland
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort

Poor communication & hazards.

Room on 2nd floor where renovation work was going to start 2 days later. No communication about this. We had a pram and suitcase we were told to get lift to 1st floor and go walk Up all the stairs to 2nd floor and vice Versa. We had to walk through lights hanging down from ceiling, power tools laying everywhere. The builders tried to help move stuff to allow pram through however hotel staff not bothered. Also the power tools next door started at 8:30 and made for a noisy morning. Also the toilet did not have a hand basin inside. You had to walk through eating area, bedroom to get to shower room to wash hand. There was room in toilet room to put a hand basin in there.
Stayed 4 nights in Jan 2025

8/10 Good

Samuel

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Aparthotel was clean and quiet. We enjoyed the area too with a great shopping centre, and links to Disneyland and the city centre. As noted by others the hallways are in need of renovation due to peeling wallpaper, but we did see workman starting to deal with this while we were there. Overall we were very happy with the room, and the staff were kind and friendly. For a low budget, safe, quiet and convenient hotel in the Paris suburbs with good links to Disney and rail links to the city centre, look no further than this property.
Stayed 4 nights in Jan 2025