2/10 Terrible
Scott
Traveled with family
Jun 3, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't typically write reviews, but I want to ensure that other customers don't encounter the same issue I did. This ad is false advertising to the next level. And Expedia should remove it entirely from its listing. And from what I have got back from Expedia, the non-refundable clause trumps the fact that it was entirely falsely advertised.
The rooms do not match the pictures. The ceilings are peeling, the walls are dirty, and the furniture is outdated and falling apart. I went to see the guy at the front desk, who acknowledged that there had been a change and that the rooms were all as advertised. So that was cool.
The "restaurant and bar" downstairs is a joke. We tried to order three items from the menu nothing was available. That was after waiting for our server to greet us. He came in from outside, with a half-unbuttoned shirt and dirty pants. I should have gotten the message from that point.
The next morning, we wanted coffee. The girl who was there told us there was a machine that was 2 euros per coffee. That's fine. But then she disappeared. We couldn't find her to pay. So went to the room, drank our coffee and waited for our Uber to arrive.
When we got downstairs, we went to the front desk to drop our keys and pay for the coffee, and again, not a soul there. So at that point, we aren't chasing someone to pay.
Our Uber arrives, and she comes out of somewhere and chases us down, yelling that we owe for the coffees. I'm limited for space, so I have to end. BE WARNED
Scott
Stayed 1 night in May 2025