Disney Hotel Cheyenne

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Disney Hotel Cheyenne

Exterior
Exterior
Breakfast and dinner served
Property entrance
In-room safe, blackout drapes, soundproofing, iron/ironing board

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
Rue du Bœuf Agile, Coupvray, Seine-et-Marne, 77700
  • Disney Village
    10 min walk
  • Disneyland® Paris
    17 min walk
  • Val d'Europe
    4 min drive
  • Paris (CDG-Roissy-Charles de Gaulle)
    41 min drive

Room options

Woody's Standard (2 Double)

  • Sleeps 4
  • 2 Double Beds

Woody's Roundup Standard Room - River side

  • 226 sq ft
  • Sleeps 4
  • 2 Double Beds

Woody's Roundup Standard Room (Trundle)

  • 226 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Trundle Bed

Woody's Roundup Standard Room near Hotel facilities (Trundle)

  • 226 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Trundle Bed

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About this property

Disney Hotel Cheyenne

3-star Coupvray hotel close to Disney Village
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas, a free area shuttle, and a free theme park shuttle are also provided. Other amenities include early theme park entry, theme park character encounters, and self parking.
Disney Hotel Cheyenne offers 1000 air-conditioned accommodations with safes and complimentary toiletries. Premium cable television is provided.

Bathrooms include shower/tub combinations. This Coupvray hotel provides complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. An area shuttle within 100 meters and a theme park shuttle are complimentary for guests. This Coupvray hotel also offers a terrace, early theme park entry, and theme park character encounters. Onsite parking is available (surcharge).

Disney Hotel Cheyenne is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Chuck Wagon Café - This buffet restaurant serves breakfast and dinner.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 10:00 AM to 6:00 PM at scheduled times
  • Free area shuttle up to 100 m
  • Train station pick-up shuttle (surcharge)
  • Free theme park shuttle
  • Self parking on site (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 21 for adults and EUR 14 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Chuck Wagon Café

Things to do

  • Early theme park entry
  • Shopping
  • Theme park character encounters

Family friendly

  • Babysitting (surcharge)
  • Early theme park entry
  • Free area shuttle
  • Free crib
  • Free theme park shuttle
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Theme park character encounters

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • No elevator

More

  • 2 floors
  • Built in 1992
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Please note: Modifications, such as adding meal plans or park tickets, cannot be made after booking is complete.
Guests must pre-book Magical Shuttle, a transfer service from the Paris airports to the hotel. For more details and to book transfer service, contact Magical Shuttle service directly.
Guests who are planning to visit Disneyland® Paris must register tickets or purchase dated park tickets in advance of travel due to the park’s limited capacity. Park entrance tickets are not available for sale onsite.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 14 for children
  • Airport shuttle fee: EUR 23 per person (one-way)
  • Airport shuttle fee per child: EUR 10 (one-way), (from 2 to 12 years old)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Disney's Cheyenne® Coupvray
Disney's Hotel Cheyenne®
Disney's Hotel Cheyenne® Coupvray
Disney's Hotel Cheyenne Coupvray
Disney's Hotel Cheyenne
Disney's Cheyenne Coupvray
Disney's Cheyenne
Disney's Hotel Cheyenne
Disney Hotel Cheyenne Hotel
Disney Hotel Cheyenne Coupvray
Disney Hotel Cheyenne Hotel Coupvray

Disney Hotel Cheyenne Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 439 out of 1007 reviews" "
Rating 8 - Good. 320 out of 1007 reviews" "
Rating 6 - Okay. 147 out of 1007 reviews" "
Rating 4 - Poor. 63 out of 1007 reviews" "
Rating 2 - Terrible. 38 out of 1007 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gregery C

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Shaaron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a western theme which my children enjoyed.
Stayed 3 nights in Sep 2024

10/10 Excellent

Marci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfect distance to the parks and was so relaxing to come back to. I enjoyed my stay!
Stayed 2 nights in Sep 2024

10/10 Excellent

Cheryl

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean and adequate room , buffet breakfast nice .
Stayed 2 nights in Aug 2024

6/10 Okay

David Michael

Traveled with family and small children
Liked: Cleanliness, staff & service
The property was ok but there was mould in the bathroom and the bed sheets had yellow stains on them. I think the place needs sprucing up a bit
Stayed 4 nights in Aug 2024

4/10 Poor

Jackie, Hillsboro

Traveled with partner
Disliked: Cleanliness
The hotel at best is a 2.5 star equivalent to a Comfort Inn or Extended Stay America. It was NOT worth paying $600 for 1 night. The breakfast at the Chuckwagon Cafe was a cattle call…food was cold and environment was one of those that you wanted to get in and get out. Overall, sorely disappointed about this Disney property. It’s a lower cost alternative than its Disneyland brand hotel (which we did stay at for the second night)…they tried with the western theme and some of it worked in the main buildings but the room buildings were basically comfort inns or worst. Shower had no water pressure, beds were hard and small…and it just looked like it was cheaply done. Once and done…never again.
Stayed 1 night in Aug 2024

6/10 Okay

Sarah

Traveled with family
Liked: Cleanliness, staff & service
Comfort of room is average. Tricky/inconvenient to get to front of hotel/breakfast from the room. Breakfast is really mediocre for the price.
Stayed 2 nights in Aug 2024

10/10 Excellent

Darryl

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disney Hotel Stay.
The Main photo was what first attracted me to us staying there - the wild west (in a modern way). Its a lovely quiet village effectively and was just what we needed. The buffet meal on the evenings were great with so much choice.
Stayed 3 nights in Aug 2024

10/10 Excellent

Nicholas

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spacious property, close to Disney with regular free shuttle bus. Woody themed room nice and bed mattress really comfortable after a day wandering around the park! Breakfast good quality but really busy as you might expect.
Stayed 1 night in Aug 2024

4/10 Poor

Nina

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I have really mixed feelings writing this review as I so wanted it to be a magical experience, but it wasn't as good as it could have been. I went during a heatwave. I knew it was going to be hot so booked this hotel rather than Santa Fe as it had air con. Arrived to find hot air coming out of the air con. Complained. Maintenance came and said it was broken, now fixed, will take half an hour. Well it never kicked in. We had to sleep under wet towels, it was that hot. By the third day the air con was unbearable. I asked again for it to be looked at before we went to the park. When we returned it was hotter than outside so I complained again. I have been back two weeks and I am still waiting for the manager to contact me, who was meant to contact me on this third day. Maintenance came and said it was going to take 3 to 4 hours to fix but we could go to another room down the corridor. We agreed to move. We waited and waited for new cards. We rung again and were told they were ready but we would need to wait for someone to bring them. Eventually I gave up and went to get the cards. I picked up the keys and had no offer of help to move us. We started looking for the room, up and down the corridors, only to find it wasn't even in the same block which made the lack of offer to help even worse. We were now finally is a cool room but half the holiday had been ruined and was miserable. Breakfast and breakfast staff were fab though! I hope it is better for others.
Stayed 4 nights in Jul 2024

10/10 Excellent

richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Woody good hotel
Disney seem to have thought of everything, the little touches really make it a special place to stay. Check in could have been quicker but there were a lot of people arriving at the same time as us.
Stayed 1 night in Aug 2024

10/10 Excellent

MARIA

Traveled with family and small children
Liked: Cleanliness, staff & service
It would be nice if they had more options for dinner, but in general really good, as usual with Disney
Stayed 1 night in Aug 2024

8/10 Good

Elizabeth

Liked: Staff & service
Stayed 3 nights in Aug 2024

4/10 Poor

Jason

Liked: Cleanliness
rubbish
Stayed 2 nights in Aug 2024

10/10 Excellent

Karla

Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

EMILY

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Rob

Traveled with family
Liked: Cleanliness, staff & service, amenities
Elizabeth was awesome checking us in. We had three rooms in three different buildings but she found us rooms together in one building. Breakfast was great, free shuttle to the park. Only complaint was the shower pressure was non existent.
Stayed 2 nights in Jul 2024

10/10 Excellent

Harold G

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Daniel

Stayed 3 nights in Jun 2024

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff, Rodman, Baptiste and Kevin made magic happen for us when we were struggling with our reservation. Love them and this hotel, will be back
Stayed 1 night in Jun 2024

8/10 Good

Lisa Jane

Stayed 3 nights in Jun 2024

10/10 Excellent

Darryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great getaway
Stayed 4 nights in Jun 2024

8/10 Good

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night solo stay
A 2 night stay at Cheyenne began with online check in a week before. On arrival, everything was ready and I was able to access my room which was large and clean. Accommodation is in 2 story blocks and I’d requested a ground floor room when checking in online, which I got. There are no lifts. The site is large and my room was about a 3 minute walk from reception and the Chuck Wagon restaurant, where breakfast is served. This is fine when dry but a disadvantage when it’s raining. There is a frequent shuttle bus service to the parks running every 15 minutes or you can enjoy a 15 minute stroll along the river and through the Disney Village instead. Overall, a pleasant stay with enough amenities for the short time spent in the hotel. The Wild West / Toy Story theming is fun.
Stayed 2 nights in May 2024

8/10 Good

gary

Traveled with family
Liked: Cleanliness, staff & service, amenities
Rooms very basic
Stayed 4 nights in May 2024