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citizenM Paris Gare de Lyon

4.0 star property

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Photo gallery for citizenM Paris Gare de Lyon

Exterior
Bar (on property)
Building design
Bar (on property)
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Breakfast available
  • Free WiFi
  • Restaurant

Explore the area

Map
8 Rue van Gogh, Paris, Ile-de-France, 75012
  • Jardin des Plantes
    ‪9 min walk‬
  • Opera Bastille
    ‪12 min walk‬
  • Bercy Arena
    ‪14 min walk‬
  • Paris (CDG-Roissy-Charles de Gaulle)
    ‪42 min drive‬

Room options

View all photos for King Room - City View

Premium bedding, pillowtop beds, in-room safe, desk

King Room - City View

  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Room

Premium bedding, pillowtop beds, in-room safe, desk

King Room

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

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The price is $163
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$174 total
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Mar 9 - Mar 10
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About this property

citizenM Paris Gare de Lyon

4-star hotel in Bercy
A restaurant, a bar/lounge, and a 24-hour business center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center. Housekeeping is available on request.
CitizenM Paris Gare de Lyon offers 338 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center, 5 meeting rooms, and coworking spaces.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and express check-in.

CitizenM Paris Gare de Lyon is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11 AM.
CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours.
CloudM - Onsite bar. Open daily.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: EUR 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM
  • cloudM

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 13 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2017
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels
  • iPad
  • iPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 29
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 8.45 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.00 per person
  • Late check-out fee: EUR 29 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve cribs/infant beds
Tax ID - FR52824514046
This property accepts credit/debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed at the property after midnight.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

CitizenM Paris Gare Lyon Hotel
CitizenM Gare Lyon Hotel
CitizenM Paris Gare Lyon
CitizenM Gare Lyon
Citizenm Paris Gare Lyon Paris
CitizenM Paris Gare de Lyon Hotel
CitizenM Paris Gare de Lyon Paris
CitizenM Paris Gare de Lyon Hotel Paris

citizenM Paris Gare de Lyon Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 614 out of 1007 reviews
Rating 8 - Good. 257 out of 1007 reviews
Rating 6 - Okay. 82 out of 1007 reviews
Rating 4 - Poor. 33 out of 1007 reviews
Rating 2 - Terrible. 21 out of 1007 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Leodan

Traveled with partner
Liked: Cleanliness, amenities
Outstanding
Stayed 2 nights in Nov 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay!
One night in Paris, and this conveniently located hotel, above the train station, was perfect. Everything worked!
Stayed 1 night in Oct 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect. On the Seine and right by a major train station. The iPad controls for the room were impressive.
Stayed 2 nights in Nov 2024

8/10 Good

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
I liked it
Stayed 6 nights in Nov 2024

8/10 Good

Patrick

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Ricardo, Castro Valley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Small rooms but the place is convenient to transportation
Stayed 6 nights in Nov 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Aleshia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a really great property and everything we needed. Staff were very pleasant. The rooms are quite small, which for a solo stay or short term stay with minimal luggage, no big deal
Stayed 1 night in Nov 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What can I say. I stayed at a Citizen in London and wow! This place is great, staff was all smiles, friendly, helpful, and welcoming, and the room very clean and quiet, nice restaurant, too! Train station 3 min walk, restaurants, stores, the river and just easily accessible to just about anywhere.
Stayed 2 nights in Oct 2024

8/10 Good

raoof

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Nov 2024

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Modern
Stayed 2 nights in Oct 2024

8/10 Good

raoof

Business traveler, Traveled with partner
Liked: Amenities
It is good
Stayed 1 night in Nov 2024

10/10 Excellent

Vittorio

Stayed 2 nights in Sep 2024

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities
I booked for two nights and left Toronto Canada to fly to Paris and stay 2 nights. I wasn't aware that I lost the first day in the air travelling so once I landed and realised I went to the hotel to use the 2nd night as my first. Got ripped off $110euro for taxi only to find out that because I was a no show for the first night they cancelled both nights and re-let the room to another person. So I'm standing in Paris, no accommodation and 2nights paid in full and non refundable apparently as well as exuberant taxi fair! Over $650 euros out of pocket and for what??? No call or email or anything!!! I will NEVER USE THIS HOTEL CHAIN AGAIN OR EXPEDIA!!! ALL THEY WANT IS TO TAKE YOUR MONEY AND HAVE NO SOLUTIONS TO ANY PROBLEMS!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly staff. Very knowledgeable and helpful. A very modern theme from the lobby to the lifts to the rooms. The room itself was nicely sized. A little bit odd with the layout of shower and toilet but it worked fine and was all very clean. The staff was always quick to help or answer questions.
Stayed 4 nights in Oct 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Paul Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and facilities for such an economical price. Definitely recommend.
Stayed 8 nights in Oct 2024

10/10 Excellent

gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel.
Stayed 4 nights in Oct 2024

10/10 Excellent

Dennis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to everything. Atleast a bottle of water and free coffee would have been nice.
Stayed 3 nights in Oct 2024

8/10 Good

yiqing

Traveled with partner
Liked: Cleanliness, staff & service
Room too small and you have to crawl over your partner to get off the bed.
Stayed 1 night in Oct 2024

8/10 Good

Jo-Anne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location for Gare du Lyon. One night stop on the way to Lyon so it suited my purpose. Modern self check in with friendly staff to assist. The room is very compact for two, lucky we are compact as well! The bathroom lacks privacy and would be a challenge for an average sized person to move around in
Stayed 1 night in Oct 2024

8/10 Good

Iliana

Traveled with partner
The best thing about this property was the convenience to get to the subway, train and the buses to get around the city.
Stayed 4 nights in Oct 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024