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citizenM Paris Gare de Lyon

4.0 star property

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Photo gallery for citizenM Paris Gare de Lyon

Exterior
Bar (on property)
Exterior
Terrace/patio
Premium bedding, pillowtop beds, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
8 Rue van Gogh, Paris, Ile-de-France, 75012
  • Bercy Arena
    ‪9 min walk‬
  • Notre-Dame
    ‪5 min drive‬
  • Louvre Museum
    ‪8 min drive‬
  • Paris (CDG-Roissy-Charles de Gaulle)
    ‪30 min drive‬

Room options

View all photos for King Room - City View

Premium bedding, pillowtop beds, in-room safe, desk

King Room - City View

  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Room

Premium bedding, pillowtop beds, in-room safe, desk

King Room

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Paris - Gare de Lyon Bastille by IHG

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, (1000)
$296 nightly
The price is $296 total
includes taxes & fees
Holiday Inn Paris - Gare de Lyon Bastille by IHG

About this property

citizenM Paris Gare de Lyon

4-star hotel in Bercy
A restaurant, a bar/lounge, and a 24-hour business center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center. Housekeeping is available on request.
CitizenM Paris Gare de Lyon offers 338 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center, 5 meeting rooms, and coworking spaces.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and express check-in.

CitizenM Paris Gare de Lyon is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11 AM.
CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours.
CloudM - Onsite bar. Open daily.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: EUR 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM
  • cloudM

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 13 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2017
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels
  • iPad
  • iPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 29
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 8.45 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.00 per person
  • Late check-out fee: EUR 29 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve cribs/infant beds
Tax ID - FR52824514046
This property accepts credit/debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed at the property after midnight.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

CitizenM Paris Gare Lyon Hotel
CitizenM Gare Lyon Hotel
CitizenM Paris Gare Lyon
CitizenM Gare Lyon
Citizenm Paris Gare Lyon Paris
CitizenM Paris Gare de Lyon Hotel
CitizenM Paris Gare de Lyon Paris
CitizenM Paris Gare de Lyon Hotel Paris

citizenM Paris Gare de Lyon Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 625 out of 1029 reviews
Rating 8 - Good. 272 out of 1029 reviews
Rating 6 - Okay. 79 out of 1029 reviews
Rating 4 - Poor. 32 out of 1029 reviews
Rating 2 - Terrible. 21 out of 1029 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value - fun vibe

Great stay! Small rooms but functional for a quick trip. Lots of coworking space downstairs if needed. Definitely hit the upstairs bar - incredible views and reasonable prices drinks. A real gem. Two flags: beds are super comfy but against a wall so only one side has access. Everything is run off of an ipad so might be confusing for folks who aren’t super tech savvy.
View from top floor bar.
Stayed 2 nights in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding

Super comfortable bed. Friendly staff Lovely food Great shower! Top bar area with amazing views 5 minute Walk to station
Stayed 1 night in Feb 2025

6/10 Okay

Peter

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort

Small basic hotel with few unfortunate issues

Basic hotel with a few quirky technological additions. Rooms are small for the price but location is good. Staff are friendly and helpful. Unfortunately the hot water stopped working for the whole hotel on a very cold February morning. Minimal effort by company to address or rectify
Stayed 2 nights in Feb 2025

10/10 Excellent

Boubacar Sidiki, Ottawa

Stayed 2 nights in Feb 2025

8/10 Good

sebastien

Liked: Amenities
It’s good and not excellent because of several small issues. - One day there was no hot water (issue has been fixed around at 11am) - During 1 day the iPad to control the room wasn’t working (issue was solved the next day) - during 1 day i couldn’t raise the temperature of the room (issue was solved the next day). This Citizen M seems a little bit older than the others ones I have visited (SF, Paris champs Élysée, London). The roof top has an incredible view on Paris, especially during the night.
Stayed 2 nights in Feb 2025

10/10 Excellent

Pawel

Traveled with partner
Liked: Amenities
Good value , good location.
Stayed 6 nights in Feb 2025

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Revolutionary Technology (iPad)..Very Small Room!!

The technology aspect in terms of controlling some of the room amenities via the iPad is revolutionary. With that said, the room was barely big enough for me and my partner (including luggages). The sink being located outside of the bathroom was also very peculiar. Good and helpful customer service however..!!
Stayed 3 nights in Jan 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Tom

Stayed 2 nights in Jan 2025

8/10 Good

Kids

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More food options in the sky bar would be lovely. International staff was very friendly and helpful with recommendations for an English speaking traveller.
Stayed 2 nights in Jan 2025

10/10 Excellent

Stephan

Stayed 1 night in Nov 2024

8/10 Good

Celine

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very small, and it could have been a bit cleaner. There was also no coffee available.
Stayed 1 night in Dec 2024

10/10 Excellent

Berlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

4/10 Poor

Russell

Disliked: Staff & service
BE VERY CAREFUL IN THE LOBBY WE HAD A BAG STOLEN. DEFINITE LACK OF SECURITY.
Stayed 4 nights in Jan 2025

4/10 Poor

jason

Disliked: Cleanliness, staff & service

Used to be great

Really gone down hill over time, and the staff was the worst CitizenM staff I've encountered. Short, rude, demanding. Feels like they have begun to cut corners everywhere.
Stayed 4 nights in Jan 2025

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most awesome hotel I've ever stayed out in my 70 years. The staff was very attentive at all hours. Rooms are modern and human friendly. Shout-out to Ambassador Florian who made our stay awesome and just like home.
Stayed 4 nights in Jan 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a great value and very comfortable hotel

Stayed 4 nights in Oct 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again. Easy to store your luggage
Stayed 1 night in Dec 2024

10/10 Excellent

Shanti

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was near a train entrance. The room was nice and i liked the breakfast.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, property conditions & facilities
excellent
Stayed 6 nights in Dec 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities

Miami to Paris 10 days

Miami to Paris, the description of the bed is not good, all rooms have the bed against the wall, this means only one way out, your partner will have to climb over you to get to the bathroom. I would not have booked this knowing this, lucky they had a few handicap room with a normal bed. I would change the hard pillows for goose down type, for a better sleep. Moving on the front desk is good service, the media area is clean and new, the hotel is clean, one thing get 5 stars is the breakfast and service. Overall the hotel is professional people visiting, and the location is ok but out of the tourist zone.
Stayed 4 nights in Jan 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 1 night in Jan 2025

10/10 Excellent

Lauren

Stayed 2 nights in Dec 2024

10/10 Excellent

michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the front desk to the cleaning staff, everyone was so polite and friendly. I had a problem with my room key. I was upgraded to a suite no charge me and my girlfriend had a wonderful time.
Stayed 8 nights in Dec 2024

2/10 Terrible

Oleh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2024