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citizenM Paris Gare de Lyon

4.0 star property

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Photo gallery for citizenM Paris Gare de Lyon

Exterior
1 bedroom, premium bedding, pillowtop beds, in-room safe
Exterior
Terrace/patio
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
8 Rue van Gogh, Paris, Ile-de-France, 75012
  • Bercy Arena
    ‪9 min walk‬
  • Notre-Dame
    ‪5 min drive‬
  • Louvre Museum
    ‪8 min drive‬
  • Paris (CDG-Roissy-Charles de Gaulle)
    ‪30 min drive‬

Room options

View all photos for King Room - City View

1 bedroom, premium bedding, pillowtop beds, in-room safe

King Room - City View

8.8 out of 10
Excellent
(22 reviews)
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Room

1 bedroom, premium bedding, pillowtop beds, in-room safe

King Room

8.8 out of 10
Excellent
(182 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Paris - Gare de Lyon Bastille by IHG

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, (1002)
$214 nightly
The price is $214 total
includes taxes & fees
Holiday Inn Paris - Gare de Lyon Bastille by IHG

About this property

citizenM Paris Gare de Lyon

4-star hotel in Quinze-Vingts
A restaurant, a bar/lounge, and a 24-hour business center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center. Housekeeping is available on request.
CitizenM Paris Gare de Lyon offers 338 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center, 5 meeting rooms, and coworking spaces.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and express check-in.

CitizenM Paris Gare de Lyon is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11 AM.
CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours.
CloudM - Onsite bar. Open daily.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: EUR 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM
  • cloudM

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 13 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2017
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels
  • iPad
  • iPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 29
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 8.45 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.00 per person
  • Late check-out fee: EUR 29 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve cribs/infant beds
Tax ID - FR52824514046
This property accepts credit/debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed at the property after midnight.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

CitizenM Paris Gare Lyon Hotel
CitizenM Gare Lyon Hotel
CitizenM Paris Gare Lyon
CitizenM Gare Lyon
Citizenm Paris Gare Lyon Paris
CitizenM Paris Gare de Lyon Hotel
CitizenM Paris Gare de Lyon Paris
CitizenM Paris Gare de Lyon Hotel Paris

citizenM Paris Gare de Lyon Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 643 out of 1060 reviews
Rating 8 - Good. 282 out of 1060 reviews
Rating 6 - Okay. 82 out of 1060 reviews
Rating 4 - Poor. 33 out of 1060 reviews
Rating 2 - Terrible. 20 out of 1060 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy Paris stay

Easy check in, friendly staff, great location for a short stay in Paris. Rooms are cozy but, the beds are extremely comfortable. Would recommend for short stays.
Stayed 1 night in Mar 2025

4/10 Poor

Elena

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Poor management, dirty and filthy

I usually stay at Citizens M in various countries, including Paris. First time in such a poorly maintained condition hotel of this brand. Dirty restrooms, filthy furniture, all with stains, cracked sink and ripped headboard. One conclusion my wedding anniversary vacation was ruined
Stayed 2 nights in Mar 2025

10/10 Excellent

michael

Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Stayed here a couple of times due to the proximity of the staff, great hotel, great staff and lovely rooftop bar.
Stayed 1 night in Mar 2025

10/10 Excellent

sung

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value; great location for transportation; quiet, comfotable; great staffs.
Stayed 3 nights in Mar 2025

8/10 Good

Xingtan

Liked: Cleanliness, staff & service, property conditions & facilities
na
Stayed 4 nights in Mar 2025

10/10 Excellent

Janine

Stayed 1 night in Mar 2025

8/10 Good

Ying

Stayed 6 nights in Mar 2025

8/10 Good

LESLIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities

Don't Arrive Late

We arrived at the hotel just after midnight. From the street, it's hard to tell that there's even a hotel there. It's even harder to get in the door which is locked and requires a room key to access the entrance. Hard to have a room key when you haven't checked in yet. We had to follow another guest into the entrance. Not a nice neighbourhood to hang around in the street after dark. Otherwise, very neat and innovative rooms, good breakfast and helpful staff.
Stayed 2 nights in Mar 2025

8/10 Good

Conrad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

4/10 Poor

plinio crisostomo

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiny room. Not privacy in the bathroom. Expensive for the location and service. Breakfast is continental not a buffet. If you don’t request cleaning in the iPad you don’t get service. And was not explained to us on the check in.
Stayed 2 nights in Mar 2025

10/10 Excellent

Dylan

Stayed 3 nights in Feb 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Caroline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic staff

Amazing hotel, with great staff, nice rooms and a little gem of a roof top bar over looking the Eiffel Tower.
Stayed 1 night in Feb 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value - fun vibe

Great stay! Small rooms but functional for a quick trip. Lots of coworking space downstairs if needed. Definitely hit the upstairs bar - incredible views and reasonable prices drinks. A real gem. Two flags: beds are super comfy but against a wall so only one side has access. Everything is run off of an ipad so might be confusing for folks who aren’t super tech savvy.
View from top floor bar.
Stayed 2 nights in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding

Super comfortable bed. Friendly staff Lovely food Great shower! Top bar area with amazing views 5 minute Walk to station
Stayed 1 night in Feb 2025

6/10 Okay

Peter

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort

Small basic hotel with few unfortunate issues

Basic hotel with a few quirky technological additions. Rooms are small for the price but location is good. Staff are friendly and helpful. Unfortunately the hot water stopped working for the whole hotel on a very cold February morning. Minimal effort by company to address or rectify
Stayed 2 nights in Feb 2025

10/10 Excellent

Boubacar Sidiki, Ottawa

Stayed 2 nights in Feb 2025

8/10 Good

sebastien

Liked: Amenities
It’s good and not excellent because of several small issues. - One day there was no hot water (issue has been fixed around at 11am) - During 1 day the iPad to control the room wasn’t working (issue was solved the next day) - during 1 day i couldn’t raise the temperature of the room (issue was solved the next day). This Citizen M seems a little bit older than the others ones I have visited (SF, Paris champs Élysée, London). The roof top has an incredible view on Paris, especially during the night.
Stayed 2 nights in Feb 2025

10/10 Excellent

Pawel

Traveled with partner
Liked: Amenities
Good value , good location.
Stayed 6 nights in Feb 2025

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Revolutionary Technology (iPad)..Very Small Room!!

The technology aspect in terms of controlling some of the room amenities via the iPad is revolutionary. With that said, the room was barely big enough for me and my partner (including luggages). The sink being located outside of the bathroom was also very peculiar. Good and helpful customer service however..!!
Stayed 3 nights in Jan 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Tom

Stayed 2 nights in Jan 2025