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Hotel Palacio

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Palacio

Comfort Room (Queen) | In-room safe, desk, laptop workspace, blackout drapes
2 bars/lounges
Lobby
Lobby sitting area
Front of property

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
Heerenstraat 9, Paramaribo
  • St. Peter and St. Paul Cathedral
    3 min walk
  • St. Petrus en Paulus kathedraal
    3 min walk
  • Independence Square
    6 min walk
  • Paramaribo (ORG-Zorg En Hoop)
    13 min drive

Room options

View all photos for Standard Twin Room, 2 Twin Beds

In-room safe, desk, laptop workspace, blackout drapes

Standard Twin Room, 2 Twin Beds

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Room (Queen)

Comfort Room (Queen) | In-room safe, desk, laptop workspace, blackout drapes

Comfort Room (Queen)

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room (king)

Comfort Room (king) | In-room safe, desk, laptop workspace, blackout drapes

Comfort Room (king)

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Quadruple Room, 2 Queen Beds

Premium Quadruple Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes

Premium Quadruple Room, 2 Queen Beds

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About this property

Hotel Palacio

3.5-star hotel in Centrum
Along with 2 bars/lounges, this smoke-free hotel has a snack bar/deli and a rooftop terrace. WiFi in public areas is free. Other amenities include conference space, concierge services, and dry cleaning.
Hotel Palacio offers 21 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathrobes, complimentary toiletries, and hair dryers. This Paramaribo hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary. Event facilities measuring 807 square feet (75 square meters) include conference space. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers a rooftop terrace, a vending machine, and multilingual staff. Concierge services and wedding services can be provided.

Hotel Palacio is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Room service is available.

Languages

Dutch, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily on-the-go breakfast available 8:00 AM to 10:00 AM for a fee: USD 12 for adults and USD 12 for children
  • 2 bars/lounges
  • Private picnics
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 807 square feet of conference space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2015
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 12 for adults and USD 12 for children
  • Airport shuttle fee: USD 50 per person (one-way)
  • Airport shuttle fee per child: USD 50 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Service fee: 6 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards, and outdoor lighting

We should mention

This property does not have elevators

Property is also known as

Hotel Palacio Paramaribo
Palacio Paramaribo
Hotel Palacio Suriname/Paramaribo
Hotel Palacio Hotel
Hotel Palacio Paramaribo
Hotel Palacio Hotel Paramaribo

Hotel Palacio Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 76 out of 148 reviews" "
Rating 8 - Good. 46 out of 148 reviews" "
Rating 6 - Okay. 17 out of 148 reviews" "
Rating 4 - Poor. 5 out of 148 reviews" "
Rating 2 - Terrible. 4 out of 148 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Andre

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice experience, the hotel is situated very close to the eating and shopping area which is very convenient. Supermarket is near by bank as well. Staff is very helpful and friendly. Place is very nice.
Stayed 5 nights in Jul 2024

10/10 Excellent

Fitzroy A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet hotel, great staff and right in the middle of the town which makes most things accessible.
Stayed 5 nights in Jul 2024

10/10 Excellent

Miracle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 3 nights in Jun 2024

6/10 Okay

Joseph

Liked: Staff & service
Stayed 1 night in May 2024

4/10 Poor

Riccardo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely disappointing stay
Extremely disappointed. The bed was collapsing on one side and was extremely uncomfortable. When brought to the attention of the reception, they said "must be the mattress" and left. The toilet ceiling was broken, shower extremely old and fridge not even plugged in. On the second day they didn't even come to service the room. The AC is extremely noisy as it's really old. The only plus side is the location right in the centre.
Stayed 4 nights in Jun 2024

6/10 Okay

Dwayne, Georgetown

Liked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

bipin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing helpful staff made this trip a wonderful stay!
Stayed 2 nights in Mar 2024

2/10 Terrible

Bonnie

Disliked: Property conditions & facilities
Must walk up 2 flights of stairs to get to the lobby and another 1 - 3 flights to the room. No lift or help with luggage. No glasses in the room, no hot water in the shower in one of the rooms and none at all in the other room. Stained sheets, lumpy pillows. Loud vehicles racing in the street, loud music all night, hotel says it is sound proofed but that is not correct. The single pane glass did nothing to limit the noise. Scary neighborhood: men walking around all hours, hollering, screaming at themselves and each other.

6/10 Okay

Michael

Liked: Staff & service
No hot water No phone in the room so that you could call the front desk in the event of any request or issue.
Stayed 2 nights in Feb 2024

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly. Facilities very clean. An excellent breakfast.
Stayed 3 nights in Feb 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Customer Service
The customer service was great. They were very helpful when I needed to book a taxi.
Stayed 2 nights in Feb 2024

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great staff in decent room
Staff friendly and very helpful and always available if you needed them. Great lounge areas in reception. Room was nice a big with desk and chairs, beds slightly hard but I prefer that too soft. Only downside is all the noises you hear within the hotel, so other people’s bathrooms, the A/C humming from other rooms from outside your room, ear plugs a must, very quiet once everyone’s asleep. Excellent location
Stayed 2 nights in Jan 2024

10/10 Excellent

Cady

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

4/10 Poor

pau

Stayed 2 nights in Jan 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

David

Stayed 1 night in Dec 2023

10/10 Excellent

Oprah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff: they were helpful and accommodating. Hotel does not have a lot of aminities, but is in a great location - walking distance to a lot of places. I would recommend this place and definitely stay here again.
Stayed 7 nights in Oct 2023

10/10 Excellent

Furkan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Service , Super Location
The Palacio is located in the heart of the UNESCO listed inner city of Paramaribo. We picked the hotel due to reviews and location, which were indeed good. But we were especially impressed with the service . Rochelle, Ariella and Barbara went above the call. In addition to Swift and efficient email replies on matters like transfers, they additionally helps us organise a surprise birthday for one of our group. It would not have been possible without them, and I’m sure it’s not in their job description. Our itinerary meant we checked in and checked out of the hotel multiple times, and they let us store our luggage securely which was a great help to avoid having to carry everything to everywhere we went in Suriname . Highly recommend the palacio.
Stayed 2 nights in Oct 2023

2/10 Terrible

Travis

Stayed 4 nights in Oct 2023

10/10 Excellent

Stephon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Relaxing and chill area. Great and very helpful staff! I would definitely return!
Stayed 1 night in Jul 2023

6/10 Okay

Galton

Traveled with partner
Felt especially unsafe when the sun went down. place is in a very lonely area with quite a few vagrants on the streets out side. There is a scotia bank a few buildings away, the stairs/entrance foyer seem to serve as an inn or sleeping place for the homeless.
Stayed 2 nights in May 2023

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and helpful
We stayed on two separate occasions. Good central location within walking distance of the river and restaurants, spacious rooms with air-con, good wifi. The hotel was very helpful in arranging a taxi transfer to the border with French Guiana (note the border is open week-day mornings only) and to Georgetown Suriname (note border is closed on Good Friday). Earlier than 14-30 check-in was not possible either time.
Stayed 1 night in Apr 2023

8/10 Good

Marlon

Disliked: Property conditions & facilities, room comfort
The first night we were placed in a roon that had a filty piece of sponge about 2 i ches thick over an old filty box spring. It was the worst experience after a nine-hour flight. We i formed the front desk and there was nothing that could be done that night. However the next day we were transferred to a different room which made things better. No courtesy coffee or water for guests. You have to pay for everyrhing, a little odd though. The ladies at the frontdesk are very helpfull,
Stayed 3 nights in Mar 2023