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Occidental Papagayo - Adults Only - All inclusive

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Occidental Papagayo - Adults Only - All inclusive

2 outdoor pools
Exterior
Exterior
On the beach, sun loungers, beach towels
2 outdoor pools

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • All inclusive
    All inclusive
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Spa
    Spa
  • Gym
    Gym

Explore the area

Map
Playa Hermosa, Golfo De Papagayo, Sardinal, Guanacaste, 485000
  • Rocio's Kitchen
    4 min drive
  • Panamá Beach
    5 min drive
  • Playa Hermosa
    8 min drive
  • Liberia (LIR-Daniel Oduber Intl.)
    33 min drive

Room options

View all photos for Premium Level Luxury

Premium Level Luxury | Free minibar items, in-room safe, desk, blackout drapes

Premium Level Luxury

  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Free minibar items, in-room safe, desk, blackout drapes

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Bay View

View from room

Deluxe Room, Bay View

  • Bay view
  • Sleeps 2
  • 1 Double Bed

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$454 total
includes taxes & fees
Dec 8 - Dec 9
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About this property

Occidental Papagayo - Adults Only - All inclusive

4-star Sardinal property close to Playa Hermosa
Spend the day playing on the beach then return to dine at one of Occidental Papagayo - Adults Only - All inclusive's 4 restaurants.
Occidental Papagayo - Adults Only - All inclusive offers 163 accommodations with minibars (stocked with some free items) and safes. Rooms open to balconies or patios. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Sardinal property provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 8 treatment rooms. Services include deep-tissue massages, facials, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.
Occidental Papagayo - Adults Only - All inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Occidental Papagayo - Adults Only - All inclusive features 2 outdoor swimming pools, a sauna, and a fitness center. Dining is available at one of the property's 4 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 bars/lounges and a poolside bar. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This Mediterranean property also offers a nightclub, a rooftop terrace, and spa services. Onsite self parking and valet parking are complimentary.

Occidental Papagayo - Adults Only - All inclusive is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Occidental Papagayo - Adults Only - All inclusive has 4 restaurants serving breakfast and lunch.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Land activities

Fitness facilities

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 3 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Gym
  • Nightclub
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • In the mountains
  • On the bay
  • On the beach
  • Rooftop terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Pool access ramp on site
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 22 buildings
  • 4 floors
  • Banquet hall
  • Built in 1992
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Occidental Adults Only-All Inclusive
Occidental Grand Papagayo Adults Only-All Inclusive
Occidental Grand Papagayo Resort Adults Only-All Inclusive
Occidental Resort Adults Only-All Inclusive
Occidental Grand Resort Adults Only-All Inclusive
Occidental Grand Adults Only-All Inclusive
Occidental Papagayo Adults All Inclusive
Occidental Adults All Inclusive
Occidental Papagayo Adults
Occidental Adults
Occidental Grand Papagayo Resort Adults Only All Inclusive
Occidental Papagayo Adults Only All Inclusive
Occidental Papagayo Adults All Inclusive All-inclusive property
Occidental Adults All Inclusive All-inclusive property
Occintal Papagayo Adults Only

Occidental Papagayo - Adults Only - All inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 381 out of 1033 reviews" "
Rating 8 - Good. 327 out of 1033 reviews" "
Rating 6 - Okay. 161 out of 1033 reviews" "
Rating 4 - Poor. 101 out of 1033 reviews" "
Rating 2 - Terrible. 63 out of 1033 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was by far our best experience with an all-inclusive. The grounds were well kept; the room was great; and the staff was amazing - always smiling and ready to help in any way they could. Almost all of them spoke english and tolerated our attempts at spanish! We can't say enough about Enrique. He made this the most memorable stay and went far beyond any expectations we had. His entire staff, but particularly Liseth, were hard working and always busy, and always happy (even while she was pregnant!). It was evident he was also a great person to work for. We will definately be returning. In fact we weren't home a week and started looking into when we could return! It was amazing - and we've traveled a bunch. Pura Vida!
Stayed 9 nights in Aug 2024

8/10 Good

Nolan S., Memphis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoy the Occidental Papagayo resort! The majority of the staff is great, especially manager Enrique he helps me make my wife's birthday special, both times here! Other staff were so friendly and help when we need something ( Roy, and Carlos) thanks. Only wishes that next we stay here they provide local entertainment atleast once in weeks stay. And that we could have had restaurant dining 3 nights option instead of just 2 for week stay. We will be back!
Stayed 7 nights in Aug 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Very reliable staff. The room was clean everyday and the food was good.
Stayed 4 nights in Aug 2024

10/10 Excellent

Alana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

4/10 Poor

Brian

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I arrived at 12:30ish. Called ahead of time to ask for possible early check-in. "Yes, of-course." When I arrived, "We're sorry, check-in is at 3:00." At 2:00 I asked again if the room was ready. "Sorry, it's not ready yet." Then, conveniently at 3:00, "Sir, your room is ready!" They then take you via golf cart to your room, which is so far away from every amenity on the property. As I'm there, the cleaning staff was at the same building. I asked them if they had just finished... she replied that she cleaned it herself about 2 hours ago. I booked a "Bay view room", and the view is the top of a bunch of trees and a touch of water. Comical to say the least. SO, I would recommend booking a room that is close to the office because that is where everything is. The bay view is NOT worth the 10 minute walk in the heat and humidity to go eat or go to the pool. Also, you have the odor of B.O. around the restaurant because everyone broke a sweat walking to get there. The second day, nobody went to my room to refill the drinks in the room fridge. When I called and asked, "Someone is on their way." Nobody ever showed up. So I walked to the front desk and asked if I could get a few drinks from the market since nobody came to refill my drinks. "You have to pay for the drinks from the market." When asked if I could get the drinks from them while I was standing there, "No, we cannot." When leaving, be sure to call for the golf cart well in advance because it took him about 40 minutes.
Stayed 3 nights in May 2024

10/10 Excellent

Leonid V

Liked: Cleanliness
Very good👍
Stayed 5 nights in Aug 2024

2/10 Terrible

Bernita

Traveled with group
Disliked: Staff & service, room comfort
Terrible Experience
It was a terrible experience and I would recommend this resort to anyone. The staff was rude and had an attitude. The front desk would take a long time to answer the phone. The rooms didn’t have any towels. It was hard to make reservations for dinner at two of the three onsite places to eat dinner. The resort needed more lighting outside as you are walking at night on the walking path, it was extremely dark. The resort wasn’t accommodating when wanted to cancel the last day of our hotel stay so that we could leave one day early. We enjoyed the offsite excursions and Costa Rica was beautiful.
Stayed 4 nights in Aug 2024

4/10 Poor

Lolita

Disliked: Staff & service
Stayed 4 nights in Aug 2024

10/10 Excellent

TEST

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Aileen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort! We loved the location and will definitely be back
Stayed 3 nights in Jul 2024

10/10 Excellent

Alex

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy, relaxing, no thoughts or worries place to vacation.
Stayed 7 nights in Jul 2024

4/10 Poor

Pilar

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible place to stay no air conditioned, when called I was freezing and they offer to change from next day but they didnt do it.bathrooms are dirty very limited food .
Stayed 2 nights in Jul 2024

6/10 Okay

Desere

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Nothing i was truly DISAPPOINTED
Stayed 3 nights in Jul 2024

8/10 Good

Ashley Nicole

Traveled with group, Traveled with partner
Liked: Staff & service, amenities
Beautiful area of Costa Rica. The beach was great, and had plenty of seating. It is public, so just know there are vendors, but they do not bother you repeatedly. The dining was good, and we enjoyed the Asian and Italian restaurants. The lobby bar bartender was fantastic, as well as the bartenders at the swim up bar. We stayed during the rainy season, so I don’t think it was as crowded as high season. We never had a problem getting a chair at either pool. The only issue we had was housekeeping. We had zero towels in our room when we checked in, and they did not bring any until the next day even after we called twice. They also repeatedly took our towels and did not replace them with new. We had to leave a note for housekeeping to please leave towels. Other than that, we had a great trip. It was the perfect size resort for a short 5 day trip.
Stayed 5 nights in Jul 2024

6/10 Okay

KIMBERLY Michelle

Liked: Staff & service
Disliked: Amenities
I really wanted to LOVE this place but there needs to be some major improvements. Let’s start with the food. I only ate at the buffet twice. Dinner theme was Caribbean ( 2nd night ) and it was so far from Caribbean food. They had snapper which I was excited for but it was sooo dry. Then I did breakfast my last morning and the selection was devastating. I also ate at the snack bar after spending most of my day in the pool so it was nothing too special but better than my dinner at the buffet. They also have selective service depending on what you’r wearing. I booked for The Grill and the food was amazing ( steak, potatoes, vegetables and bread was the best thing I’ve had ) Every other meal I had was room service and Antonio was truly amazing. The entertainment was dull. All the fun stops at 7pm unless you want to sit in the disco and hope that the dj plays something you can relate to. The transportation around the resort really needs improvement. You can either wait and pray that someone drives by you to give you a ride or have someone call and wait for pick up. I don’t recommend walking unless you’re a gym rat due to the countless hills. And depending where your building is, walking is out of the question. I did experience some rudeness by the bartender in the snack bar. And was even served last after arriving 2nd to the bar. That was the last time I went there because I know my temper. However the rest of the staff were friendly and courteous. Would I revisit.. no !!
Stayed 4 nights in Jul 2024

6/10 Okay

Cynthia, Guttenberg

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
While I truly appreciated the kindness and attentiveness of the staff, the resort needs a complete overhaul. The rooms are very large - probably the largest I have seen, but it needs updating. My sheets had some kind of black stain on them which I asked to be changed. The napkins at the buffet table were all stained. The food was subpar at best and only had one restaurant that had good food - The Italian. The snack bar had the same food every day; pizza, hotdogs, hamburgers, plain pasta, chicken wings and some salads. The pools are so old that the tiles are coming off and people Pick them up and leave them on the side of the pool. The pool by the beach with lounge chairs in the pool have not been cleaned and there is a ton of black grout lines - which just grosses me out. The resort should warn people about the all the raccoons that come to your door. I had two baby raccoons just look in the window of my room and just stare at me. Also, most of the resort does not have air conditioning. The restaurants were so hot that a waiter gave me a napkin with ice and told me to put it on my head. I had to call the front desk a few times because my room was too hot. All in all - I would not go back.
Stayed 5 nights in Jul 2024

10/10 Excellent

Zoltan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful, the location is amazing! Beautiful view to the water. The restaurants are excellent, lots of options. Pool bar, lobby bar, everything is very convenient and the stuff members are very polite!! Great place!!
Stayed 4 nights in Jul 2024

6/10 Okay

Daniel

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Beautiful property. You are in no man's land. Food takes some getting use too. The staff was awesome. Wildlife everywhere.
Stayed 7 nights in Jul 2024

10/10 Excellent

Kristin

Stayed 8 nights in Jul 2024

6/10 Okay

Brian, Sterling Heights

Traveled with partner
Disliked: Staff & service, amenities
The property was nice, but little things added up to making the experience less pleasurable. Staff rarely smiled and rarely interacted with guests, the pool had excessive mildew on the tiles, posted activities such as pool aerobics and pool volleyball did not occur (I was told I had to ask for someone to do it), and the food was very average. 4 days in a row I was unable to exchange my beach towel for a new one due to none available and 2 days I was unable to order room service because no one answered the phone. ( I tried over 6 times each) If you are a premium member, the top shelf liquor is only aviable at the Premier bar which is extremely far from the pools and is limited. The bartenders were not very friendly and barely made eye contact. Nightime entertainment is limited to a disco, karoake, and sometimes a violinist. Overall, I did not feel very welcomed.
Stayed 7 nights in Jul 2024

8/10 Good

Guillermo

Liked: Cleanliness
Beyond the mosquitos everything was nice
Stayed 3 nights in Jul 2024

8/10 Good

Monia

Could be better
The hotel structure itself is beautiful- I believe they could do a better job on promoting their area online when it comes about service unfortunately I can’t say the same. I felt overall service was “stingy” not an extra towel or toilet paper in the bathroom. Very minimalistic and when asked their cleaning service doesn’t start until 8am which is pretty hotel for a hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Eno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and anything that need to be taken care of in my room etc was handled very quickly. Beautiful grounds as well.
Stayed 4 nights in Jun 2024

10/10 Excellent

jose, Brooklyn

Traveled with family
Liked: Cleanliness, amenities
The property is olde
Stayed 7 nights in Jun 2024