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El Mangroove Papagayo, Autograph Collection

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for El Mangroove Papagayo, Autograph Collection

2 restaurants, breakfast served
Outdoor pool, cabanas (surcharge)
Property amenity
2 restaurants, breakfast served
2 restaurants, breakfast served

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • All inclusive
    All inclusive
  • Gym
    Gym
  • Room service
    Room service
  • Breakfast available
    Breakfast available

Explore the area

Map
Papagayo Bay, Sardinal, Guanacaste, 50503
  • Panamá Beach
    5 min walk
  • Playa Venado
    18 min walk
  • Playa Jícaro
    56 min drive
  • Liberia (LIR-Daniel Oduber Intl.)
    23 min drive

Room options

View all photos for Villa, 3 Bedrooms, Balcony, Garden View

Premium bedding, minibar, in-room safe, individually furnished

Villa, 3 Bedrooms, Balcony, Garden View

  • Sleeps 8
  • 3 Double Beds

View all photos for Villa, 4 Bedrooms, Balcony, Garden View

Premium bedding, minibar, in-room safe, individually furnished

Villa, 4 Bedrooms, Balcony, Garden View

  • Sleeps 9
  • 4 Double Beds

View all photos for Villa, 2 Bedrooms

Premium bedding, minibar, in-room safe, individually furnished

Villa, 2 Bedrooms

  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, minibar, in-room safe, individually furnished

Suite, 1 King Bed

  • 495 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 Bedroom, Resort View

Premium bedding, minibar, in-room safe, individually furnished

Grand Suite, 1 Bedroom, Resort View

  • 1210 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed with Sofa bed, Ocean View

Presidential Suite, 1 King Bed with Sofa bed, Ocean View | Premium bedding, minibar, in-room safe, individually furnished

Presidential Suite, 1 King Bed with Sofa bed, Ocean View

  • 1668 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Bedroom

Superior Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, individually furnished

Superior Suite, 1 Bedroom

  • 1210 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Premium bedding, minibar, in-room safe, individually furnished

Suite, 2 Queen Beds, Non Smoking

  • 495 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Resort View

Premium bedding, minibar, in-room safe, individually furnished

Suite, 2 Queen Beds, Non Smoking, Resort View

  • 498 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Resort View

Premium bedding, minibar, in-room safe, individually furnished

Suite, 1 King Bed, Non Smoking, Resort View

  • 498 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Resort View

Premium bedding, minibar, in-room safe, individually furnished

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Resort View

  • 678 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Bedroom, Balcony

Premium bedding, minibar, in-room safe, individually furnished

Superior Suite, 1 Bedroom, Balcony

  • 732 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

El Mangroove Papagayo, Autograph Collection

4.5-star Sardinal hotel with bar/lounge
Catch some rays at the beach or spend the day relaxing at El Mangroove Papagayo, Autograph Collection's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants. Housekeeping is available on request.
El Mangroove Papagayo, Autograph Collection offers 85 accommodations with iPod docking stations and minibars. Each accommodation is individually furnished. Beds feature premium bedding. A pillow menu is available. 42-inch plasma televisions come with premium digital channels.

Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Some rates at El Mangroove Papagayo, Autograph Collection are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a full-service spa, El Mangroove Papagayo, Autograph Collection features an outdoor pool and a steam room. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a beach bar and a bar/lounge.

Business-related amenities at this 4.5-star property consist of a business center and meeting rooms. Event facilities measuring 4844 square feet (450 square meters) include a conference center. This luxury hotel also offers a fitness center, a terrace, and barbecue grills. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

El Mangroove Papagayo, Autograph Collection is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Makoko - This restaurant serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Matiss - This beachfront restaurant serves lunch only. Guests can enjoy drinks at the bar.
Late night fare is available from 24-hour room service.

All inclusive details

All-inclusive room rates at El Mangroove Papagayo, Autograph Collection are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 20 to 20 per person
  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • Snack bar/deli

Restaurants on site

  • Makoko
  • Matiss

Things to do

  • 18-hole adjacent golf course
  • Beach yoga
  • Bicycle rentals
  • Boat tours
  • Fishing
  • Full-service spa
  • Gym
  • Outdoor pool
  • Scuba diving
  • Snorkeling
  • Steam room
  • Water sports equipment

Family friendly

  • Babysitting
  • Free crib
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (4,844 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • No elevator
  • Smooth flooring in room
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • 3 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch plasma TV with premium digital channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 30 per accommodation, per night
The resort fee includes:
  • Bicycle storage
  • Internet access
  • Valet parking

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 20.00 to 20.00 per person
  • Airport shuttle fee: USD 65.00 per room (roundtrip)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

El Mangroove Hotel
El Mangroove Hotel Papagayo
El Mangroove Papagayo
El Mangroove Autograph Collection Hotel Papagayo
El Mangroove Papagayo Autograph Collection
El Mangroove Papagayo, Autograph Collection Hotel
El Mangroove Papagayo, Autograph Collection Sardinal
El Mangroove Papagayo, Autograph Collection Hotel Sardinal

El Mangroove Papagayo, Autograph Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 283 out of 427 reviews" "
Rating 8 - Good. 94 out of 427 reviews" "
Rating 6 - Okay. 29 out of 427 reviews" "
Rating 4 - Poor. 14 out of 427 reviews" "
Rating 2 - Terrible. 7 out of 427 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxation and great pool And food. Pura Vida
Stayed 4 nights in Jul 2024

6/10 Okay

Ruben, Fair Lawn

Liked: Cleanliness, staff & service, property conditions & facilities
The place is nice only for elaxing. If you have children, this is not the place. Is nothing to do. They don't have any activities. There is nothing to do at night. They ahave the same menu every day. There is not a variety of foods. You need to either rent car or pay Uber which is super expensive. Also pay a lot of money for excursions every day.
Stayed 7 nights in Aug 2024

10/10 Excellent

Tropigas de

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

4/10 Poor

Elizabeth

Traveled with family
Disliked: Staff & service
Stayed 4 nights in Jul 2024

6/10 Okay

jorge

Stayed 1 night in Jun 2024

10/10 Excellent

whit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Relaxing and quiet atmosphere
Stayed 4 nights in Jun 2024

8/10 Good

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort. Staff was very friendly, the grounds are clean, easy parking and the pools are great. We loved the rooms with the hammock. The things we weren't crazy about was we didnt realize the beach wasnt part of the resort and its public meaning locals can use the lounge chairs provided by the hotel and you cant sit there without being harassed by people trying to get you to buy a service (massages, boat tours etc). The other thing is I wish they offered some kind of resort entertainment during the day or night since there isnt much to do in the area except for coco beach which we didnt feel safe going at night.
Stayed 3 nights in Jun 2024

10/10 Excellent

Adam, Houston

Stayed 4 nights in May 2024

4/10 Poor

George

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
In general, hotel was ok, bathroom smells like mold, room was not very spacious. Half of tanning chairs stays reserved. Dinner is only available at one restaurant, very overpriced with small portions. We per-arrange transportation from the airport to the hotel. When we got to the airport no one met us, so we have to take a taxi, but as soon as we arrived we were told that we have to pay regardless. They claimed that driver was there but we just somehow didn't see him (at the video he recorded to prove he was there, no one else was around, however when we arrived there were many drivers there), they blamed us we didn't see him, didn't even apologize that we have to look for a taxi, and it was dark, no wifi, no phone service. The vibe at this hotel was all about money. I would not recommend this place.
Stayed 2 nights in Apr 2024

10/10 Excellent

Christina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at the El Mangroove. The property was lovely and the staff was friendly, kind, attentive and helpful. Look forward to returning to CR in the future.
Stayed 6 nights in Apr 2024

10/10 Excellent

Wayne

Stayed 3 nights in Mar 2024

10/10 Excellent

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place. A few steps from the beach and bay. Great breakfast. No overly crowded.
Stayed 10 nights in Feb 2024

2/10 Terrible

Blake

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wouldn’t go back. Terrible food - a few other guests were sick from the Mediterranean spot (thank god for Haciendo Bleu 5 minutes away, ginger is great too). Drinks take at least 20 minutes. Unfriendly front desk staff (rest of the staff was nice and wanted to help but clearly work out of fear). It’s in a swamp, not the nicest areas around here. Bugs in all rooms. Weird vibes as half of this is an adults only resort and the other half is full families. The lighting (very dark and poorly pointed) and finishes are all junk as it’s falling apart (tile and decking were cutting many people in the pool). Strips of attitude that does go is pulling up like cheap carpet. I don’t know exactly how to put it in works other than a bad episode of the white lotus where you go to die. Luckily we made friends with a number of people staying and made the most of it but look around. It is not a Marriott grade resort,
Stayed 3 nights in Feb 2024

10/10 Excellent

Sevda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a high end getaway
Stayed 9 nights in Jan 2024

4/10 Poor

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rundown and Dirty
Very disappointing stay. If you are going to market a rundown and poorly maintained hotel as mid-level luxury, then it should at least be clean and well managed. Our room smelled terrible, had mold growing in the sink and shower, had dirty and stained surfaces throughout. Unfortunately, the same was true in all other areas of the resort as is evident in the photos. The pool was full of leaves and other debris and couldn't really be used. When someone did finally decide to clean something, it was a staff member using a leaf blower right next to the chairs we were using. We also got a nice wakeup call at 6:30am when someone decided it would be a good time to use a blower right outside our window. During our two-week journey across Costa Rica, our stay at the El Mangroove was the absolute low point. We ended up staying only a single day, but even that was too long. ** Since the lack of cleanliness kept us from eating at the hotel, we did find a nice little local restaurant (La Marina) about 15 minutes away by car. We would highly recommend if you're looking for a local experience.
Stayed 1 night in Feb 2024

6/10 Okay

Andrew

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am not in the wedding party
The place is amazing. Excellent food, rooms are so comfortable and the pools are beautiful. Only problem…there was a huge wedding going on across from our room. The music was so loud until 10pm that is all you could hear at the restaurants, pools, and in our room. El Mangrove prides itself on Eco Friendless and the noise pollution was out of control. It would have been nice to get just a heads up about the wedding so we would know in advance and be prepared
Stayed 2 nights in Jan 2024

10/10 Excellent

Mike

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2024

6/10 Okay

Shanna

Liked: Staff & service, amenities
Pros Staff was very nice. Very quiet place to stay. Maid service was very attentive to details Beautiful pool and beach area! Loved those Cons Its a minimum of 20 minutes driving from anywhere Our room had no hot water- they did fix it within the hour Our coffee pot wouldn’t work. They did fix it The coffee pot had old water with bugs floating in Our biggest issue was with Expedia. They advertised this as all inclusive. I had the screen shots of this. When we got there we were told it was not. We called Expedia and said it was in the fine print. I asked what about the very large letters saying all inclusive. They said it wasn’t their problem. Don’t believe I can use Expedia again
Stayed 3 nights in Jan 2024

10/10 Excellent

elizabeth

Traveled with family
Liked: Amenities
This is a top notch hotel and provides everything you need. Abundant pools, great food choices and a great staff. Highly recommend.
Stayed 3 nights in Jan 2024

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect!
Stayed 2 nights in Jan 2024

10/10 Excellent

aschen-leighe, milwaukee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Matt, Bozeman

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We paid nearly $500/night for a room with a view of a chain link fence and construction behind it, the room had a hint of sewer gas smell which was in the bedding, and they wouldn’t move us to another room. We ordered room service the first night and my wife got food poisoning and spent our three days at the hotel in the room very sick, and the staff responded to us with, “you should have told us of any allergies you had before ordering”, completely ignoring it was food poisoning from a margherita pizza! Huge disappointment from a Marriot hotel and for ruining our 25th wedding anniversary trip and first time to Costa Rica. I’ll never stay at an AC Marriot hotel again.
Stayed 3 nights in Jan 2024

6/10 Okay

Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The property is beautiful and built exclusively by and for the environment it is in. Only one complaint: their room cleaning team is lacking.
Stayed 6 nights in Jan 2024

10/10 Excellent

Richard

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023