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Sortis Hotel, Spa & Casino, Autograph Collection by Marriott

4.5 star property

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Photo gallery for Sortis Hotel, Spa & Casino, Autograph Collection by Marriott

Meeting facility
Suite, 1 Bedroom, City View | City view
Suite, 2 Bedrooms, City View | In-room safe, desk, laptop workspace, blackout drapes
Casino
Outdoor pool, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Spa
  • Gym
  • Room service
$165
includes taxes & fees
Sep 9 - Sep 10

Explore the area

View in a map
56 y 57 East Street, Obarrio, Bella Vista, Panama City, Panama
  • Via Espana
    ‪10 min walk‬
  • Avenida Balboa
    ‪13 min walk‬
  • Multiplaza Pacific Mall
    ‪15 min walk‬
  • Panama City (PTY-Tocumen Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room, 1 Double Bed, City View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 Double Bed, City View

  • 474 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, City View

9.8 out of 10
Exceptional
(7 reviews)
  • 474 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 2 Double Beds

9.4 out of 10
Exceptional
(21 reviews)
  • 474 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, City View

8.8 out of 10
Excellent
(5 reviews)
  • 1033 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, City View

Studio, 1 King Bed, City View | In-room safe, desk, laptop workspace, blackout drapes

Studio, 1 King Bed, City View

  • 990 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms, City View

Apartment, 2 Bedrooms, City View | Living room | 46-inch LCD TV with cable channels, TV, iPod dock

Apartment, 2 Bedrooms, City View

  • 1981 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, City View

Suite, 2 Bedrooms, City View | Living room | 46-inch LCD TV with cable channels, TV, iPod dock

Suite, 2 Bedrooms, City View

  • 1432 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(49 reviews)
  • 474 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Sortis Hotel, Spa & Casino, Autograph Collection by Marriott

4.5-star hotel in Bella Vista
This smoke-free hotel features a full-service spa, a casino, and an outdoor pool. WiFi in public areas is free. Other amenities include a restaurant, a fitness center, and a bar/lounge. Housekeeping is available on request.
Sortis Hotel, Spa & Casino, Autograph Collection by Marriott offers 391 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. 46-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Panama City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Sortis Spa has 10 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including Ayurvedic.
In addition to a full-service spa, Sortis Hotel, Spa & Casino, Autograph Collection by Marriott features an outdoor pool and a sauna. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4.5-star property offers access to a 24-hour business center and 25 meeting rooms. Event facilities measuring 14155 square feet (1315 square meters) include a conference center. This luxury hotel also offers a casino, a fitness center, and spa services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge), along with a car charging station.

Sortis Hotel, Spa & Casino, Autograph Collection by Marriott is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
La Brasserie - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Jackies Sport Bar - This sports bar serves lunch and dinner. Open 24 hours. Open daily.
Acua Pool Lounge - This restaurant serves lunch and dinner. Open daily.
The Garden - Onsite bar. Open daily.
Sotis Market - Onsite café. Open 24 hours. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Secured, covered self parking on site (USD 10 per day)
  • Secured, covered valet parking on site (USD 10 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 20 to 30 for adults and USD 20 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Acua Pool Lounge
  • Jackies Sport Bar
  • La Brasserie
  • Sotis Market
  • The Garden

Things to do

  • 30 gaming tables
  • 80 slot machines
  • Billiards/pool table
  • Bingo
  • Casino (4,306 square feet of space)
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 25 meeting rooms
  • Computer station
  • Conference center (14,155 square feet of space)

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 22 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2014
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 46-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20.00 to 30.00 for adults, and USD 20 to 30 for children
  • Airport shuttle fee: USD 50 per person (one-way)
  • Airport shuttle fee per child: USD 30 (one-way), (from 1 to 10 years old)
  • Covered self parking fee: USD 10 per day
  • Covered valet parking fee: USD 10 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Sortis Hotel Spa Casino Autograph Collection Panama City
Sortis Hotel Spa Casino Autograph Collection
Sortis Spa Casino Autograph Collection Panama City
Sortis Hotel Spa Casino Autograph Collection Panama City
Sortis Spa Casino Autograph Collection Panama City
Sortis Hotel, Spa & Casino, Autograph Collection Panama City
Sortis Hotel Spa Casino Autograph Collection
Hotel Sortis Hotel, Spa & Casino, Autograph Collection
Sortis Spa Casino Autograph Collection
Sortis Hotel Spa Casino Autograph Collection
Sortis Hotel Spa Casino Autograph Collection by Marriott

Sortis Hotel, Spa & Casino, Autograph Collection by Marriott Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 606 out of 988 reviews
Rating 8 - Good. 230 out of 988 reviews
Rating 6 - Okay. 68 out of 988 reviews
Rating 4 - Poor. 39 out of 988 reviews
Rating 2 - Terrible. 45 out of 988 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

kara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and upscale!
Stayed 2 nights in Jun 2025

10/10 Excellent

NATHANIEL

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The customer service was wonderful. The room was clean and very upscale. The view from the room was amazing!!! The casino was fun, and the club was intense!!
Stayed 3 nights in May 2025

6/10 Okay

Verified traveler

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel needs some work to be this level

Condition of the hotel is deteriorating. Higher floors have a number of leaks from the ceiling. Ice machine non-functioning on my floor so would have to request service. Room service was quite fast but maybe because people are avoiding this hotel. Checkin was slow. There were a number of us and it took at least 15 minutes per person. I checked out a day early because we wanted a better hotel. Didn’t expect a refund as I prepaid through hotels.com
Stayed 5 nights in May 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed this hotel and would return in the future. The location is convenient. I really enjoyed the pool area. The room was spacious and clean… also, the concierge (Ivan) was very helpful and friendly. He definitely made the stay a more positive experience. I would recommend this hotel to friends.
Stayed 3 nights in May 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Chethzain

Stayed 2 nights in May 2025

6/10 Okay

MOHMEDAYAZ

Stayed 3 nights in Apr 2025

10/10 Excellent

Robert, New Windsor

Stayed 5 nights in Apr 2025

10/10 Excellent

Jerrell

Liked: Cleanliness, staff & service, amenities
I don't understand Spanish but everyone was still very helpful and nice...
Stayed 3 nights in Apr 2025

10/10 Excellent

Ronisha

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 3 nights in Mar 2025

8/10 Good

Shamar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a bit dated but the value is great
Stayed 2 nights in Apr 2025

10/10 Excellent

Dejah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First solo trip was a success thanks to sortis hotel 💕
Stayed 3 nights in Apr 2025

10/10 Excellent

Fernando B, Streamwood

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was great. Liked the spa, they had affordable packages that included use of sunna, steam room, and hot tube. There was more dinning options than I've seen at other hotels- it had a mini resort feel. The hotel concierge and housekeeping were the true stars. The concierge helped use plan excursions and even made sure our dinner reservations was confirmed when we couldn't get in contact with the restaurant. Concierge also left a sweet honeymoon gift in our room. Housekeeping prepared a beautiful display in the room to wish us a happy honeymoon. There was no tube, but shower made up for it.
Stayed 5 nights in Mar 2025

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Alvaro

Business traveler
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Needs better cleaning crews
Stayed 3 nights in Apr 2025

8/10 Good

Lasaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay. The only issues was the lack of really hot water. The restaurants were outstanding and the service was impeccable. Would recommend it for a wonderful stay.
Stayed 3 nights in Mar 2025

8/10 Good

Frank

Business traveler
Liked: Staff & service
Rooms had not USB or USB-C ports available
Stayed 3 nights in Apr 2025

8/10 Good

Brandon, Dundalk

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Specifically the young lady at casino cage cashier was awful. Never in my life have I experienced such an attitude and disrespect. Very disappointed to have one ruin the overall experience and we started for a week. Everyone else was very pleasant and accommodating.
Stayed 7 nights in Mar 2025

10/10 Excellent

Manuel

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel!!!! Highly recommended!!!!
Stayed 3 nights in Feb 2025

10/10 Excellent

Miguel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was very polite and helpful all the time!
Stayed 4 nights in Mar 2025

10/10 Excellent

fred

Stayed 2 nights in Mar 2025

8/10 Good

Craig

Stayed 2 nights in Mar 2025

10/10 Excellent

Shaquielle Justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property
Stayed 3 nights in Feb 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, clean and updated rooms, excellent breakfast buffet, beautiful spa and pool
Stayed 2 nights in Mar 2025

10/10 Excellent

Deon

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 5 nights in Mar 2025