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Sortis Hotel, Spa & Casino, Autograph Collection by Marriott

4.5 star property

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Photo gallery for Sortis Hotel, Spa & Casino, Autograph Collection by Marriott

Meeting facility
Casino
Outdoor pool, sun loungers
Breakfast, lunch, dinner served; international cuisine
Suite, 1 Bedroom, City View | In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Spa
  • Gym
  • Room service

Explore the area

Map
56 y 57 East Street, Obarrio, Bella Vista, Panama City, Panama
  • Via Espana
    ‪11 min walk‬
  • Avenida Balboa
    ‪14 min walk‬
  • Multiplaza Pacific Mall
    ‪19 min walk‬
  • Panama City (PTY-Tocumen Intl.)
    ‪16 min drive‬

Room options

View all photos for Deluxe Room, 1 Double Bed, City View

Deluxe Room, 1 Double Bed, City View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 Double Bed, City View

  • 474 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, City View

9.8 out of 10
Exceptional
(7 reviews)
  • 474 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 2 Double Beds

9.6 out of 10
Exceptional
(20 reviews)
  • 474 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, City View

8.6 out of 10
Excellent
(4 reviews)
  • 1033 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, City View

Studio, 1 King Bed, City View | In-room safe, desk, laptop workspace, blackout drapes

Studio, 1 King Bed, City View

  • 990 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms, City View

Apartment, 2 Bedrooms, City View | Living room | 46-inch LCD TV with cable channels, TV, iPod dock

Apartment, 2 Bedrooms, City View

  • 1981 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, City View

Suite, 2 Bedrooms, City View | Living room | 46-inch LCD TV with cable channels, TV, iPod dock

Suite, 2 Bedrooms, City View

  • 1432 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(42 reviews)
  • 474 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Sortis Hotel, Spa & Casino, Autograph Collection by Marriott

4.5-star hotel in Bella Vista
This smoke-free hotel features a full-service spa, a casino, and an outdoor pool. WiFi in public areas is free. Other amenities include a restaurant, a fitness center, and a bar/lounge. Housekeeping is available on request.
Sortis Hotel, Spa & Casino, Autograph Collection by Marriott offers 391 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. 46-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Panama City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Sortis Spa has 10 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including Ayurvedic.
In addition to a full-service spa, Sortis Hotel, Spa & Casino, Autograph Collection by Marriott features an outdoor pool and a sauna. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4.5-star property offers access to a 24-hour business center and 25 meeting rooms. Event facilities measuring 14155 square feet (1315 square meters) include a conference center. This luxury hotel also offers a casino, a fitness center, and spa services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge), along with a car charging station.

Sortis Hotel, Spa & Casino, Autograph Collection by Marriott is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
La Brasserie - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Jackies Sport Bar - This sports bar serves lunch and dinner. Open 24 hours. Open daily.
Acua Pool Lounge - This restaurant serves lunch and dinner. Open daily.
The Garden - Onsite bar. Open daily.
Sotis Market - Onsite café. Open 24 hours. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Secured, covered self parking on site (USD 10 per day)
  • Secured, covered valet parking on site (USD 10 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 20 to 30 for adults and USD 20 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Acua Pool Lounge
  • Jackies Sport Bar
  • La Brasserie
  • Sotis Market
  • The Garden

Things to do

  • 30 gaming tables
  • 80 slot machines
  • Billiards/pool table
  • Bingo
  • Casino (4,306 square feet of space)
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 25 meeting rooms
  • Computer station
  • Conference center (14,155 square feet of space)

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 22 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2014
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 46-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20.00 to 30.00 for adults, and USD 20 to 30 for children
  • Airport shuttle fee: USD 50 per person (one-way)
  • Airport shuttle fee per child: USD 30 (one-way), (from 1 to 10 years old)
  • Covered self parking fee: USD 10 per day
  • Covered valet parking fee: USD 10 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Sortis Hotel Spa Casino Autograph Collection Panama City
Sortis Hotel Spa Casino Autograph Collection
Sortis Spa Casino Autograph Collection Panama City
Sortis Hotel Spa Casino Autograph Collection Panama City
Sortis Spa Casino Autograph Collection Panama City
Sortis Hotel, Spa & Casino, Autograph Collection Panama City
Sortis Hotel Spa Casino Autograph Collection
Hotel Sortis Hotel, Spa & Casino, Autograph Collection
Sortis Spa Casino Autograph Collection
Sortis Hotel Spa Casino Autograph Collection
Sortis Hotel Spa Casino Autograph Collection by Marriott

Sortis Hotel, Spa & Casino, Autograph Collection by Marriott Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 561 out of 921 reviews
Rating 8 - Good. 217 out of 921 reviews
Rating 6 - Okay. 62 out of 921 reviews
Rating 4 - Poor. 38 out of 921 reviews
Rating 2 - Terrible. 43 out of 921 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Damien

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
It was great and I will be going back to the Sortis Hotel Spa Casino Autograph Collection again
Stayed 3 nights in Nov 2024

8/10 Good

Hiren

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Damien

Stayed 4 nights in Nov 2024

10/10 Excellent

Keston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely stay here again. The staff went beyond the call of duty to help non spanish speaking customers
Stayed 3 nights in Oct 2024

10/10 Excellent

JaNique

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved Sortis! There are plenty of food options and it really is in the heart of the city. It was very clean and the customer service was impeccable. The inside is decorated so nicely! Would highly recommend. I have a complete review on my Instagram, growwiththeflow_
Stayed 4 nights in Oct 2024

10/10 Excellent

Keita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Everett

Stayed 3 nights in Sep 2024

8/10 Good

Carla, Wilkinsburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was easy. The pool is great. The Caliope restaurant, their bar tender Mike, and manager Ernesto made us feel so welcome and the drinks were great. The lamb samosas, prawns, and mushroom risotto were excellent. We didn’t like the food from La Brasserie, it wasn’t seasoned well and the waitress ignored us all night. The hotel is in a walkable area and about 15-20 minutes from Old Town. I would recommend this hotel as it is beautiful and the service is friendly and accommodating. I’d definitely return.
Stayed 3 nights in Oct 2024

10/10 Excellent

Clara

Stayed 4 nights in Sep 2024

10/10 Excellent

Robert

Stayed 2 nights in Sep 2024

10/10 Excellent

eynar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Aug 2024

2/10 Terrible

Regiane

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Cleaning is disappointing
Rooms are very dirty. I say rooms because we were a time from my company and everyone said the some. My room had hair from previous stay all over, floor was dirty and very dusty
Stayed 2 nights in Oct 2024

10/10 Excellent

Owen

Traveled with partner
Liked: Amenities
Great amenities and great service. Definitely will be staying there again.
Stayed 4 nights in Sep 2024

10/10 Excellent

Ibrahim, Dearborn

Traveled with group
Liked: Amenities, property conditions & facilities
Very nice property nice rooms with good air-conditioning
Stayed 3 nights in Sep 2024

10/10 Excellent

Latarsha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience was amazing . I call it an experience because the service rendered was impeccable . Not to mention it was my birthday weekend that I randomly mentioned not knowing the concierge Evon was listening and to my surprise showed up to my door on my birthday with a bottle of wine and a hand written card from the staff of Sortis. It made my whole trip unforgettable!!!
Stayed 3 nights in Sep 2024

6/10 Okay

Catrina

Liked: Staff & service
Stayed 4 nights in Sep 2024

8/10 Good

Daphna

Stayed 3 nights in Aug 2024

2/10 Terrible

vijay

Stayed 2 nights in Sep 2024

6/10 Okay

Alpheus

Traveled with group
The rooms are too musty, and the main ds don't give you full service. They always forget soup, wash towels. If anything was missing I would have to write it down for them to replace it
Stayed 6 nights in Sep 2024

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities
Other than the chicken wings and steak that wasn’t cooked well…..service was top notch!
Stayed 2 nights in Aug 2024

10/10 Excellent

Sung

Stayed 4 nights in Aug 2024

10/10 Excellent

Phancynnette

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Errol

Stayed 4 nights in Aug 2024

10/10 Excellent

Tammy, woodland park

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a modern hotel. Our room was large, with a walk in shower and a very comfortable bed. It's convenient to walk to several restaurants. The pool is fabulous and the staff was very helpful with any questions. Ivan helped set up tours and was so friendly and personable. We looked at several hotels while we were there and were so happy that we chose The Sortis. We highly recommend it!
Stayed 6 nights in Aug 2024