2/10 Terrible
Verified traveler
Traveled with family
Apr 1, 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely awful place. Should be shut down.
Awful experience. To start, the floor in our room was ripped up so badly that it was cutting our feet. There was a nasty hair tie left on the back of the toilet indicating it had not been cleaned. The shower/tub condo did not work...it was stuck halfway between making it impossible to take either a shower or bath (to wash sandy kids off). We booked for our family of 6 (2 queen beds and a sofabed). There were two towels in the entire unit. No hand towels and no hand soap either. Between the two beds and the sofabed there were only 4 very flat pillows. The sofa bed had no linens whatsoever. We went to the front desk to ask for more linens and were told the maids had gone home. My husband was promptly handed to trash bags with assorted linens and towels in them. Now onto the beds. The bedframes were the absolute cheapest metal frames with no support for the flimsy mattresses and the slightest movement caused the frames to screech so badly there's no way you would get any rest. Upon further inspection...the frames on BOTH beds were actually broken underneath! We would not have stayed the second night but being spring break, most places were sold out or crazy expensive so we didn't really have a choice. On the second night around 4am there was a super loud thump outside and the AC promptly stopped working and would not turn on until later in the morning. Lastly, we could rarely find parking and had to park across the street with 4 young children because there was not enough space.
Verified traveler
Stayed 2 nights in Mar 2025