Decapolis Hotel Panama City

4.0 star property

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Photo gallery for Decapolis Hotel Panama City

Exterior
Sundeck
Deluxe Double Room, 2 Double Beds, Sea View | Premium bedding, in-room safe, desk, laptop workspace
Reception
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking included

Explore the area

Map
Avenida Balboa Con Multicentro, Panama City, Panama
  • Avenida Balboa
    ‪1 min walk‬
  • Multiplaza Pacific Mall
    ‪12 min walk‬
  • Via Espana
    ‪16 min walk‬
  • Panama City (PAC-Marcos A. Gelabert Intl.)
    ‪7 min drive‬

Room options

Deluxe Double Room, 2 Double Beds, Sea View

  • 388 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Ocean View

  • 775 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • 775 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, 2 Double Beds

  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Sea View

  • 388 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Suite Junior With Street View

  • Sleeps 2
  • 1 King Bed

Room Standard With Street View

  • Sleeps 2
  • 1 King Bed

Room Standard With Partial Sea View

  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Suite Junior With Partial Sea View

  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Double Room Standard With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Decapolis Hotel Panama City

4-star Panama City hotel, connected to a shopping center in San Francisco
Along with 2 restaurants, this smoke-free hotel has a full-service spa and a casino. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Other amenities include an outdoor pool, a fitness center, and a bar/lounge.
Decapolis Hotel Panama City offers 246 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. 42-inch Smart televisions come with digital channels and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Panama City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.
Decapolis SPA has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

In addition to a full-service spa, Decapolis Hotel Panama City features an outdoor pool and a steam room. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 12000 square feet (1115 square meters) include a conference center. This business-friendly hotel also offers a casino, a fitness center, and spa services. Complimentary valet parking is available on site.

Decapolis Hotel Panama City is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:00 AM.
Martini Sushi Bar - This sushi bar specializes in sushi and serves lunch and dinner. Guests can enjoy drinks at the bar.
Petit Bistro - This bistro specializes in Fusion cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Martini Sushi Bar
  • Petit Bistro

Things to do

  • Casino
  • Full-service spa
  • Gym
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference center (12,000 square feet of space)

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 29 floors
  • Banquet hall
  • Built in 2004
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property requires full payment 1 day prior to arrival or at check-in for any bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 12 years old are not allowed in the spa

Property is also known as

Decapolis Panama City
Decapolis Radisson
Decapolis Radisson Panama City
Panama City Radisson
Radisson Decapolis
Radisson Decapolis Hotel
Radisson Decapolis Hotel Panama City
Radisson Decapolis Panama City
Radisson Panama City
Decapolis Hotel Panama
Hotel Decapolis Panama
Radisson Decapolis Panama City Hotel
Decapolis Panama City
Radisson Decapolis Panama City
Decapolis Hotel Panama City Hotel
Decapolis Hotel Panama City Panama City
Decapolis Hotel Panama City Hotel Panama City

Decapolis Hotel Panama City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 641 out of 1197 reviews
Rating 8 - Good. 320 out of 1197 reviews
Rating 6 - Okay. 134 out of 1197 reviews
Rating 4 - Poor. 52 out of 1197 reviews
Rating 2 - Terrible. 50 out of 1197 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Omer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific service from staff and an incredible free breakfast!
Stayed 2 nights in Mar 2025

10/10 Excellent

milton

Stayed 1 night in Mar 2025

8/10 Good

KENISHA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have no regrets choosing this property, excellent location and staff
Stayed 5 nights in Mar 2025

8/10 Good

Roberto, MARGATE

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good room clean spacious without noisesbecause I was at 15 floor
Stayed 4 nights in Mar 2025

2/10 Terrible

Aiying, Hercules

Stayed 3 nights in Feb 2025

10/10 Excellent

RAIMUNDO

Stayed 2 nights in Mar 2025

6/10 Okay

Patricia

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

jeffrey

I was moved to a different location
Stayed 5 nights in Feb 2025

8/10 Good

Shane

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall the hotel was decent. Very clean. Reception never answered when we tried to call from room.
Stayed 4 nights in Feb 2025

10/10 Excellent

Victor

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EVERYTHING!!!!
Stayed 7 nights in Feb 2025

4/10 Poor

Malikah

Disliked: Cleanliness, staff & service, property conditions & facilities
I did not receive my deposit that I paid
Stayed 6 nights in Feb 2025

10/10 Excellent

Tomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clese to Balboa blvrd

Nice and clean room, bar was great, tasty mixed drinks.
Stayed 1 night in Mar 2025

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Bad - internet is intermittent

The internet goes in and out which makes it impossible to use for business travel. The staff promises to send technicians but they never come
Stayed 1 night in Feb 2025

10/10 Excellent

Jowelyn, FPO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay and very affordable
Stayed 1 night in Feb 2025

10/10 Excellent

Keifesha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have a great time at hotel was clean but the only problem was from I got there I was asking for face and hand towels and there was none
Stayed 7 nights in Feb 2025

8/10 Good

Nelson, FERNDALE

Normal
Stayed 2 nights in Feb 2025

10/10 Excellent

Cindy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel en una zona para disfrutar
Stayed 1 night in Nov 2024

6/10 Okay

Robert

Liked: Cleanliness, room comfort

Might stay again, but not likely.

We did not stay at the Decapolis since they were overbooked. We along with a lot of people trying to check into The Decapolis were rebooked at the adjoining hotel, The Megapolis. Overall, I did not think the hotel was a great value. Checkin was a real task. It took ~1 hour, and because we were there too early for checkin, we had to cone back and wait again >30 minutes to get our room key. The wifi was intermittent, loosing connection too frequently. The nice looking floor tile was cracked and chipped in many places. While we had been advised to have the hotel get a trustworthy cab driver, the concierge basically told us to just use any cab in front of the hotel. As a result, we paid too much for our first cab ride and switched to Uber for the rest of our trip.
Stayed 3 nights in Feb 2025

6/10 Okay

Jacob

They were fully booked so they sent us to next door hotel which was nice but a lot of terrible to go thru late at night
Stayed 1 night in Feb 2025

8/10 Good

Nelson, FERNDALE

Liked: Cleanliness
Stayed 3 nights in Feb 2025

6/10 Okay

Ernesto

Stayed 4 nights in Feb 2025

10/10 Excellent

Ta-vaughn

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Feb 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Services and location
Stayed 1 night in Feb 2025

2/10 Terrible

benjamin wayne

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2025